Kona Grill - Riverton

Review summary

1. J

   Jan

   Salt Lake City

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Went there for Thanksgiving dinner. The food was excellent. The waiter did make a mistake on our order, but it was corrected and we didn't have to pay for the extra plate. Despite the food being outstanding, a full Thanksgiving dinner needs to include a salad, soup, and dessert. Ours did not. They would have had to be ordered separately if we wanted them. The server didn't even ask us if we wanted dessert.
   

   Kona Grill - RivertonResponded 1 day ago

   Thanks for taking the time to share your experience at Kona Grill - Riverton. We're thrilled to hear that you enjoyed our food, and we appreciate your feedback on our dessert options. We aim to provide a balanced meal that caters to all tastes, and your feedback helps us to do just that. We apologize for the oversight regarding your order and assure you that we will address this with our team to prevent such instances in the future. We hope to have the chance to serve you again soon.
   

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2. L

   Liam

   Salt Lake City

   61 reviews

   vip
   5.0

   61 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great variety of tasty food and beverages. Service is top notch.
   

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3. L

   Layne

   Salt Lake City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our visit thoroughly. They had good specials and the food was tasty.
   

   Kona Grill - RivertonResponded 1 day ago

   We're thrilled to hear that you had a wonderful time at Kona Grill - Riverton! It's great to know that you enjoyed our specials and found our food tasty. We always strive to offer a memorable dining experience and your kind words mean a lot to us. We look forward to welcoming you back soon for more tasty specials and memorable experiences. Thank you for your kind words and high ratings!
   

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4. S

   Silas

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bruschetta bread was a beautiful surprise. Thank you Kona staff for the amazing experience. From the server, to the bar, to the kitchen. Everything was perfect.
   

   Kona Grill - RivertonResponded 1 day ago

   We're overjoyed to hear about your wonderful experience at Kona Grill - Riverton. It's fantastic to know that our bread, bruschetta, was a pleasant surprise for you. We're also glad that you appreciated the teamwork from our various departments. Thank you for choosing us for your dining experience and we look forward to serving you again soon.
   

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5. N

   Nathan

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MYRNA was the absolute best. When I asked for pepper she brought back red pepper flakes and black pepper because she didn’t ask what kind of pepper I wanted, assumed I meant black pepper, but said she likes to put red pepper flakes on her pasta so thought to bring both. My friend tried it with the red pepper flakes and it was an incredible addition to an already incredible pasta (Lemon Garlic Penne)! Thanks Myrna!!
   

   Kona Grill - RivertonResponded 7 days ago

   Thank you so much for taking the time to leave such a thoughtful review! We absolutely love it when our team members are recognized for their impeccable service. It really goes a long way, I'm sure you understand how much we value a team member like Myrna! We look forward to making your next visit just as incredible as this one!
   

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6. L

   Lenai

   Orange County

   1 review

   3.0

   1 review

   Dined on November 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The service was wonderful our waitress was fantastic food was overpriced and didn’t taste all that great!
   

   Kona Grill - RivertonResponded on November 17, 2024

   Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our service and food. However, we're sorry to hear that you felt our prices were higher than expected and that you found some of our dishes not up to your taste. We strive to provide a unique and delicious experience for all our guests, and it seems we fell short this time. We appreciate your honesty and will use your feedback to make necessary improvements. We hope you'll give us another chance to impress you in the future.
   

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7. N

   Nazanin

   San Francisco

   145 reviews

   2.0

   145 reviews

   Dined on November 13, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Horrible food. PrimeRib Sandwich for lunch was more like beef jerky with some dried and burned mystery meat. Oily and stale chips on the side. Never again.
   

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   Kona Grill - RivertonResponded on November 17, 2024

   We're truly sorry to hear about your recent experience at Kona Grill - Riverton. It's clear from your feedback that we fell short in providing you with the high-quality meal that we strive to offer. We apologize for the lack of seasoning on the Prime Rib Sandwich and the quality of our chips. We're glad to hear that you appreciated our service, but we understand that the overall experience was not satisfactory. We assure you that we will take your feedback into consideration as we continuously strive to improve our offerings and customer experience. We hope you'll give us another chance to serve you better in the future.
   

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8. L

   Lynne

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A nice surprise! Good varied menu. Great service from Brock. Overall nice evening.
   

   Kona Grill - RivertonResponded on November 17, 2024

   The entire team at Kona Grill would like to thank you for your 5 Star Review! We take pride in providing the best possible experience. Your positive review means a great deal to us. Thanks again!
   

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9. M

   Marti

   Salt Lake City

   2 reviews

   2.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was very mediocre for the price. The fish portions were extremely Small for the cost and the sushi is outrageously priced. It’s like the want to be fine dining but the only “fine dining” part is the prices.
   

   Kona Grill - RivertonResponded on November 7, 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Please contact us at (385) 317-7744 at your convenience so we can try to make this right. We look forward to hearing from you.
   

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10. C

    Christie

    Salt Lake City

    8 reviews

    5.0

    8 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I highly recommend Kona Grill. We had an amazing time. The ambience is incredible and I can’t wait to go back when the weather is nice and dine up on their rooftop. The happy hour food menu is exceptional and a phenomenal value. We had great service and everything we ordered tasted incredible. I can’t wait to go back.
    

    Kona Grill - RivertonResponded on November 2, 2024

    Thank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our team, I know it will make their day to read your review.
    

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