Kona Grill - Riverton

Review summary

1. OT

   OpenTable Diner

   Salt Lake City1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Kona Grill is overpriced for mediocre food. Save your money and your taste buds.
   

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2. OT

   OpenTable Diner

   Hawaii2 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The only thing negative in our experience so it's the food took forever to come out
   

   Kona Grill - RivertonResponded 7 days ago

   Hey, thanks for taking the time to share your experience at Kona Grill - Riverton. We're glad to hear that you found our food tasty and service prompt. We apologize for the delay you experienced, we're constantly working on improving our service. We appreciate your patience and hope to see you again soon.
   

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3. J

   Jessica

   Salt Lake City5 reviews

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Took over 40 min for our server to bring out miso soup and a salad… it came minutes before food. I think he forgot us, and cared more about cleaning the finished table he had served. In regards to meals…The chicken in the stirfry was so dry and hard it was hard to chew. The tacos were good but that is all that came with the meal for the price- three small tacos! No rice or chips or sides. Prices were high for taste and service! It was our second visit but will probably be the last! Not sure why servers can’t figure out how to manage time and check in on tables. Even if you have a large group… it’s easy to add smaller tables orders in here and there, AND refill drinks. Don’t be a server if you can’t organize thoughts and duties. And don’t keep apologizing, and passing blame on the kitchen or another table. Kona Grill won’t make it long!
   

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4. H

   Hallie

   Unspecified1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Twas amazing!! Silas and Cole were amazing!!!!!!!!
   

   Kona Grill - RivertonResponded on February 22, 2025

   Thank you so much for choosing Kona Grill and leaving us a review. Your feedback is something we really appreciate and can not wait to invite you back for the Kona Grill Experience.
   

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5. L

   Lori

   Alabama1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent. We had seafood and steak and both were excellent.
   

   Kona Grill - RivertonResponded on February 19, 2025

   We're thrilled to hear that you enjoyed your meal at Kona Grill - Riverton! It's fantastic to know that our seafood and steak hit the mark for you. However, we're sorry to hear that our service did not meet your expectations. We strive to provide excellent service to all our guests and we'll certainly take your feedback into consideration to improve. We hope to have the opportunity to serve you again soon.
   

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6. M

   MARCOS

   Salt Lake City1 review

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   If the menu had some photographs of the dishes it would be excellent.
   

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7. A

   Andrew

   San Antonio3 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We had a reservation but had to wait 15 minutes for a table. The food portions are small for a very steep price. It was over $150 for 2 people after they took off the cost of the appetizer and desert off to make up for cooking a steak well done when medium-rare was requested. Everything took way too long and the food was all over cooked. They replaced the overcooked steak and the replacement was good, but the lobster tail was cooked to the point of being rubbery and the macadamia nut chicken was overcooked and didn’t seem to have anything resembling macadamia nuts. Overall way too expensive for overcooked tiny portions and the wait staff tried to make things right but was too overwhelmed to even ask about anything but the steak. Also they don’t have everything that is on the online menu, and as far as ambience, I had to wear a coat the whole time because of so much cold air every time some one entered or left. The avocado egg rolls were ok but a disappointment compared to Cheesecake Factory. For steak just go to Longhorn or even Texas Roadkill(house) to get a reasonably priced steak (and better lobster at Longhorn) that’s just ad good. The only thing good about the one at Lona is the lobster butter steak topping but the filet itself was mediocre. Mission accomplished though…. Now we remember why we never go there despite food that sounds good.
   

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8. A

   Adam

   Salt Lake City4 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Cool modern vibe, excellent service. Food was good.
   

   Kona Grill - RivertonResponded on February 19, 2025

   We're thrilled to hear that you enjoyed the modern vibe and excellent service at Kona Grill - Riverton! We always aim to provide a unique and enjoyable dining experience for our guests. We look forward to serving you again soon.
   

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9. S

   Sebastian

   Salt Lake City1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   I made a reservation through the website for 9:45 pm, but I waited almost an hour to be seated because they overbooked reservations—it was Valentine’s Day. I was finally seated at 10:30 pm, ordered my food at 10:35 pm, and received it at 11:30 pm. Despite the long wait, they didn’t offer anything to make up for it. Food was good but not excellent, the chicken fried rice was not good. I feel bad for the servers and kitchen staff, as it shows that the management doesn't care about either the customers or the workers.
   

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10. G

    Gabriel

    Naples1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 4

    1 and a half hours sitted waiting for food beside the 1 hour waiting for our reservation to be respected, te appetizer that we where abble to eat where good, the server was amazing and very nice to us but we couldn't wait any more and had to leave
    

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