Kona Grill - Riverton

Review summary

1. d

   dusty

   Salt Lake City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Have loved Kona Grill in the past but this time was not good. Under staffed and the restaurant wasn’t even that busy. Some of the food was good, meatballs, salad, wagyu rice. Burger was not, dried out bun from sitting under the lamp too long, bacon was under cooked. Sashimi wasn’t fresh. Server would disappear for long periods of time and the. come back frazzled. Not a good experience.
   

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2. S

   Scotty

   VIP

   Raleigh

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   I think they are struggling with retaining staff due to the Utah economy all employee seem to be new and not know what they're doing and management is not training them. Worst part is their seasoning on their food is not good and I can only talk about their steaks.  Paid 50 bucks for a steak and it was really bland and their béarnaise sauce was just whipped butter. I think management needs to put a little more time into scaling up their steaks and food if they want to stay in the upper end market. I think I get better tasting steaks at Sizzler for less the price and that's not good. Not sure where the beef is coming from but it is not very tasty.
   

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3. X

   Xandra

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great evening at Kona. Our server Marion was outstanding. So funny and kind. Our food was great and was served quickly after we ordered. I highly Recommend the brownie dessert!
   

   Kona Grill - RivertonResponded on December 11, 2024

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!
   

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4. C

   Cassandra

   VIP

   Salt Lake City

   23 reviews

   5.0

   23 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great hosts for our large party of 15! Service was fast and friendly, not to mention the food was delicious. Thank you for making my birthday a great one.
   

   Kona Grill - RivertonResponded on December 3, 2024

   Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!
   

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5. J

   Jan

   Salt Lake City

   6 reviews

   3.0

   6 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Went there for Thanksgiving dinner. The food was excellent. The waiter did make a mistake on our order, but it was corrected and we didn't have to pay for the extra plate. Despite the food being outstanding, a full Thanksgiving dinner needs to include a salad, soup, and dessert. Ours did not. They would have had to be ordered separately if we wanted them. The server didn't even ask us if we wanted dessert.
   

   Kona Grill - RivertonResponded on November 29, 2024

   Thanks for taking the time to share your experience at Kona Grill - Riverton. We're thrilled to hear that you enjoyed our food, and we appreciate your feedback on our dessert options. We aim to provide a balanced meal that caters to all tastes, and your feedback helps us to do just that. We apologize for the oversight regarding your order and assure you that we will address this with our team to prevent such instances in the future. We hope to have the chance to serve you again soon.
   

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6. L

   Liam

   VIP

   Salt Lake City

   61 reviews

   5.0

   61 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great variety of tasty food and beverages. Service is top notch.
   

   Kona Grill - RivertonResponded on December 5, 2024

   Thanks for visiting us! We're thrilled to hear that you enjoyed our variety of tasty food and beverages at Kona Grill - Riverton. It's fantastic to know that our service met your expectations. We always strive to provide top-notch service and your feedback is truly appreciated. We hope to see you again soon!
   

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7. L

   Layne

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our visit thoroughly. They had good specials and the food was tasty.
   

   Kona Grill - RivertonResponded on November 29, 2024

   We're thrilled to hear that you had a wonderful time at Kona Grill - Riverton! It's great to know that you enjoyed our specials and found our food tasty. We always strive to offer a memorable dining experience and your kind words mean a lot to us. We look forward to welcoming you back soon for more tasty specials and memorable experiences. Thank you for your kind words and high ratings!
   

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8. S

   Silas

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bruschetta bread was a beautiful surprise. Thank you Kona staff for the amazing experience. From the server, to the bar, to the kitchen. Everything was perfect.
   

   Kona Grill - RivertonResponded on November 29, 2024

   We're overjoyed to hear about your wonderful experience at Kona Grill - Riverton. It's fantastic to know that our bread, bruschetta, was a pleasant surprise for you. We're also glad that you appreciated the teamwork from our various departments. Thank you for choosing us for your dining experience and we look forward to serving you again soon.
   

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9. K

   Katie

   VIP

   Salt Lake City

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We come to Kona grill a couple times a month, and love it. However, our service this last time was slow, and there was hardly anyone in the restaurant. Not a deal breaker for us, we will definitely be back, but it was unusual for them. The food is always top tier though!
   

   Kona Grill - RivertonResponded on December 5, 2024

   Thank you for your feedback. We're glad to hear that you enjoy your visits to Kona Grill - Riverton and that you've had top-tier experiences with our food.
   

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10. N

    Nathan

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    MYRNA was the absolute best. When I asked for pepper she brought back red pepper flakes and black pepper because she didn’t ask what kind of pepper I wanted, assumed I meant black pepper, but said she likes to put red pepper flakes on her pasta so thought to bring both. My friend tried it with the red pepper flakes and it was an incredible addition to an already incredible pasta (Lemon Garlic Penne)! Thanks Myrna!!
    

    Kona Grill - RivertonResponded on November 23, 2024

    Thank you so much for taking the time to leave such a thoughtful review! We absolutely love it when our team members are recognized for their impeccable service. It really goes a long way, I'm sure you understand how much we value a team member like Myrna! We look forward to making your next visit just as incredible as this one!
    

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