L'Adresse - Bryant Park

Review summary

1. S

   Saint

   Cancun5 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   L’Adresse This review is entitled, “Attention to Detail” While it’s very rare I’m extremely critical of a restaurant business, I feel if they don’t make subtle changes they’re in for a rude awakening in terms of sustainability. Firstly I’d like to say the waitress was great, kind and pleasant so this review isn’t a reflection of her but more so management. Now I came to this restaurant with the expectation that it would be great for brunch and unfortunately I’m more so disappointed by the thought of what they could/should be. The restaurant layout and pricing gives fine dining however the food and service gives iHop at 2:00am. Firstly, an in house made Bellini being room temperature in a non chilled glass and a drink chosen by myself, while the waitress knows it’s not a “fan favorite,” should be communicated, removed from the menu, or at least another option suggested. Two steak knives being placed directly on the table top without a plate or napkin is just unsanitary. The oysters and fries were great, however the steak frites left much to be desired. A “warm steak” with a cold sauce, makes for a very unappetizing meal. The Moscow mule in a tea cup sized container, while being a makeup for the previous drink was also a disappointment from a portion standpoint. The salmon avocado toast ? COLD. Again, if the expectation is that the space is more than a small diner , there’s a certain level of hospitality expected.. the overall management on a Sunday brunch was disappointing. Forcing the customer to hang their own coat when you have a clothes rack, watered down drinks, the pull sign being on a door that’s locked, the lack of a consistent follow up, none of that gives fine dining, which you just expect from this price point. All of these critiques are a lack of attention to detail. So it’s my hope that they take this review seriously because they CAN BE BETTER!!!
   

   L'Adresse - Bryant ParkResponded 1 day ago

   Thank you for your thoughtful and detailed feedback. We truly appreciate your insights and apologize for not meeting your expectations during your visit. While we strive to offer high-quality food and a great experience, we want to clarify that we are an American bistro, not a fine dining establishment. That said, we take all feedback seriously and will certainly review your comments about the Bellini, steak frites, and service to make improvements. We also understand your concerns about the details, such as the coat rack and the drink portions, and will work to ensure these aspects are addressed. We hope you’ll consider giving us another try, and we’re committed to making your next visit more enjoyable. Thank you again for your honest feedback. Best regards, L'Adresse team
   

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2. OT

   OpenTable Diner VIP

   New York City3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was only okay. Pretty standard brunch fare. The mediocre quality of the food didn’t really seem to justify the lofty prices (Ex. $30 for a standard hamburger). Service was solid though.
   

   L'Adresse - Bryant ParkResponded 1 day ago

   Thank you for sharing your feedback. We're glad to hear that you had good service during your visit. We’re sorry to hear the food didn’t meet your expectations, especially in terms of value. We appreciate your thoughts and will certainly take them into account as we continually strive to improve both the quality and value of our offerings. We hope you'll consider giving us another try in the future! Best regards, L'Adresse team
   

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3. D

   Danielle VIP

   New York City1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible service. Food mediocre. Would not choose again.
   

   L'Adresse - Bryant ParkResponded 1 day ago

   We're really sorry to hear about your experience, and we truly appreciate your feedback, Danielle. We strive to provide excellent service and high-quality food, so it's disappointing to hear we missed the mark. We’d love to learn more about what went wrong and how we can improve. If you're open to it, please feel free to reach out directly—we’d love another chance to make things right. Best regards, L'Adresse team
   

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4. G

   Gennaro VIP

   New York City1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   For what they charge… food was Ok. I went there for the beef Wellington that they have advertised on website. To find out that they removed it a long time ago.
   

   L'Adresse - Bryant ParkResponded 1 day ago

   Thank you for your feedback, Gennaro. We’re sorry to hear that the Beef Wellington was unavailable during your visit, and we apologize for any confusion caused by our website. We strive to keep our menu up-to-date and appreciate you bringing this to our attention. We hope you’ll give us another chance to provide you with an even better experience next time! Best regards, L'Adresse team
   

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5. M

   Michelle VIP

   New York City94 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun! Food and staff was terrific. There is a good vibe and feel about it.
   

   L'Adresse - Bryant ParkResponded 4 days ago

   Thank you so much for your wonderful review! We're thrilled to hear you had a fun time and enjoyed the food, atmosphere, and service. We’ll be sure to pass along your kind words to Omar – we're so glad he made such a positive impact on your experience. It means a lot to us to be a great addition to Bryant Park, and we look forward to welcoming you back soon! Warm regards, L’Adresse Team
   

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6. R

   Rose VIP

   Seattle54 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   A bustling place with good food and efficient service. Convenient location for sightseeing and theater, across the street from Bryant Park.
   

   L'Adresse - Bryant ParkResponded 1 day ago

   Thank you for your kind words! We're glad to hear you enjoyed the food and service, and we agree—our location is ideal for sightseeing. We did notice the 3-star rating and just wanted to check in—was there anything we could have done to make your experience even better? Your feedback is important to us, and we'd love to improve for your next visit! Best regards, L'Adresse team
   

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7. M

   MICHAEL

   New York City2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great lunch place mid town. great food location ambiance
   

   L'Adresse - Bryant ParkResponded on March 2, 2025

   Thank you, Michael, for your review! We hope to welcome you back soon Best regards, L’Adresse team
   

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8. D

   Doreen

   New York City7 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The food was cold the menus does kit have many choices, we were not offered the menu. It is not NYC quality
   

   L'Adresse - Bryant ParkResponded on February 26, 2025

   Thank you for your feedback, Doreen. We're sorry to hear that your experience didn't meet your expectations. We strive to provide fresh and high-quality meals, and we sincerely apologize that your food was cold. We also regret that the menu options didn’t meet your preferences and that you weren’t offered the menu right away — we will make sure to improve on that moving forward. Your feedback is important to us, and we’ll work hard to ensure a better experience for future guests. We hope you’ll consider giving us another chance. Best regards, L'Adresse team
   

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9. D

   Dwayne VIP

   Philadelphia22 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and high quality ingredients make for a pleasant dining experience. Ordering freshly squeezed orange juice and coffee for 2 added $38 to the tab along with a $21 bread basket consisting of 4 fresh pastries and 2 pieces toast, while satisfying, made for an expensive breakfast for 2. Entree prices are reasonable by New York standards. The upside being it was very quiet Saturday morning and it is across the street from Bryant Park attractions and the New York Public Library.
   

   L'Adresse - Bryant ParkResponded on February 26, 2025

   Thank you for taking the time to share your feedback, Dwayne! We're so glad you enjoyed the quality of our ingredients and service, and that you had a pleasant dining experience with us. We understand that pricing can be a consideration, and we always strive to offer a balanced menu that reflects the quality and fresh ingredients we use. We're also happy to hear that the quiet atmosphere and our prime location near Bryant Park and the New York Public Library enhanced your visit. We hope to welcome you back again soon for another enjoyable meal! Warm regards, L'Adresse team
   

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10. M

    Melinda

    New York City5 reviews

    5.0

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was excellent, (little skimpy on the seafood in the pasta) but overall very enjoyable. Best gin drink I ve had in a long time. Nice options with the prix fixe.
    

    L'Adresse - Bryant ParkResponded on February 22, 2025

    Thank you so much for your kind words, Melinda! We’re thrilled to hear that you enjoyed the food and that our gin drink hit the mark. We also appreciate your feedback about the seafood pasta and will definitely take that into consideration. We’re glad you had a great experience overall and hope to welcome you back soon to try more of our offerings! Best regards, L’Adresse team
    

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