Labriola Ristorante

Review summary

1. L

   Laura

   Atlanta8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The ambiance of an Italian village immediately made us feel welcome. Food was good although the fish needed seasoning but well cooked. It was very busy so service was longer but in this case we didn’t mind
   

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2. OT

   OpenTable Diner

   Chicago1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everything was good until I got the bill and had a $3 “service” fee that was indicated as not a gratuity. I hate these new fees in restaurants. If you need to increase your menu prices fine because at least then I know what I’m going to pay but adding these generic fees just for eating in your restaurant is ridiculous. I know it’s a small fee but it’s just annoying and left a bad taste in my mouth after what was an otherwise nice evening.
   

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3. OT

   OpenTable Diner

   Chicago1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We ordered 2 margarita pizzas. When both came out they looked like 2 different restaurants in 2 completely different countries prepared them. They didn’t resemble each at all. Nobody could believe it. Ordered a Ritchie Burger MR it was RARE/RAW. Refired and came back well done and flavorless. No S&P on table to try and add flavor. Sent back the raw uncooked fries (2 orders) came back a little less raw & uncooked. Again zero seasoning. Pro tip: bring little S&P packets when you visit. Favorite part of the meal is when the manager asked how our meal was, no one answered, so I said “it was fine” and she said “great I’m glad”. This was a birthday dinner. I suggest you celebrate somewhere else. New location leaves a lot to be desired. Lots of staff. Zero attention to guests. Everyone just walks around very fast without doing anything.
   

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4. J

   John

   Chicago2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Discovered this great Italian restaurant a few months back. Look forward to great meals and service plus generous wine pours each time we come into town for a visit. All the staff is customer-centric. All around 5 star experience every time.
   

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5. M

   M Azalia VIP

   Chicago15 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a large group celebrating two birthdays. Waitress was amazing. She made sure we all had a great experience.
   

   Labriola RistoranteResponded 2 days ago

   Hey M Azalia, We're overjoyed to hear that you had a fantastic birthday celebration at Labriola Ristorante! It's wonderful to know that our waitress made sure your special day was memorable. We strive to ensure that every guest has a great experience and your kind words truly mean a lot to us. We can't wait to welcome you back for more celebrations. Best regards, The Management Team
   

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6. M

   M Azalia VIP

   Chicago15 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a large group celebrating to birthdays. Our waitress was amazing. She went out of
   

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7. F

   Florence VIP

   Chicago27 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for accommodating our party so flawlessly. Each staff member was kind, thoughtful and helpful.
   

   Labriola RistoranteResponded on March 5, 2025

   Hello Florence, Thank you for your kind words. We're thrilled to hear that you and your party had a flawless experience at Labriola Ristorante. It's wonderful to know that our staff made you feel welcome and that you appreciated their thoughtful and helpful service. We strive to provide an exceptional dining experience for all our guests and your feedback is a testament to our efforts. We look forward to serving you again soon! Best, The Management Team
   

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8. N

   Nancy VIP

   New York City16 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was excellent and service was good not great. Server could’ve been a little more attentive.
   

   Labriola RistoranteResponded on March 2, 2025

   Thanks for the feedback, Nancy. We're thrilled to hear that you enjoyed our food. It is our goal to provide attentive and friendly service, and we're sorry if we fell short this time. Your feedback helps us improve. We hope to see you again soon at Labriola Ristorante.
   

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9. c

   carol

   Chicago6 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   One of my party's mother ordered one of their signature dishes Shrimp Cacio and Pepe. When it arrived the pasta was cold and cheese congealing. We sent it back. The wait staff then brought it again and pasta still cold. One would think there should be no issues with a signature dish.
   

   Labriola RistoranteResponded on February 27, 2025

   Thank you for the feedback, Carol. We're truly sorry to hear about the issues you experienced with your mother's meal at Labriola Ristorante. It's certainly not the standard we aim to provide, and we appreciate your patience and understanding. We will definitely look into this matter to ensure it doesn't happen again. Your feedback is invaluable to us and we hope to have the opportunity to serve you again in the future.
   

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10. M

    Mary Alice VIP

    Chicago60 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My husband and I enjoyed brunch, last minute, at Labriola today. We haven't been since they switched locations. Restaurant was nicely lit and lively. We sat in a small booth along the wall. Our server was busy but attentive. We had zucchini frittes and then a burger and a Waldorf salad. The mimosa was small but good; and my husband enjoyed his Hugo Spritz. We will return !
    

    Labriola RistoranteResponded on February 27, 2025

    Thanks for the feedback, Mary Alice! We're thrilled to hear that you and your husband enjoyed your brunch at Labriola Ristorante. It's wonderful to know that your like our new restaurant. We're glad that our staff's attentiveness and ambiance added to your experience. We appreciate your kind words about our zucchini frittes, burgers, Waldorf salad, and our mimosa. We look forward to welcoming you back soon! Best, Labriola Ristorante Management Team
    

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