Lanai Restaurant

Review summary

1. W

   William

   Caribbean

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   The view was amazing and food was great! The service was not great, unfortunately. We had to wait about a half hour to order and another 40 mins to get our food. But the views and food are worth it
   

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2. R

   Roger

   Charleston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love it very low-key down earth and with love. :). :)
   

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3. P

   Paul

   Philadelphia

   63 reviews

   5.0

   63 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful setting overlooking the beach and ocean. Burgers, tacos and lobster mac'n cheese are delicious. Service is a bit slow, but everything is cooked to order, so worth it. Very pleasant service. About to close for renovations and reopen as Longboards.
   

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4. P

   Paul

   VIP

   Chicago

   11 reviews

   4.0

   11 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Some of our entrees were good, some were bland and just ok. Staff was friendly. Not much energy in this restaurant - not sure if they are getting much business. Looked like they are either remodeling or are going for a minimalist vibe as there wasn’t much in the walls, wall light fixtures were without lights, shelves were empty. Still a great setting.
   

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5. E

   Eldad

   Philadelphia

   7 reviews

   3.0

   7 reviews

   Dined on February 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   the food was good. The wine, beer and cocktail were bad. Service was poor
   

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6. C

   Carlin

   New York City

   1 review

   5.0

   1 review

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   GORG spot on the beach to eat! Staff is so nice and kind.
   

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7. D

   Deborah

   San Antonio

   5 reviews

   1.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The sunset view was beautiful. Atmosphere was a “poolside” vibe, very casual. Slow and forgetful server. The manager/bartender? was attentive to help with drink options, as their shipment hadn’t arrived for what we ordered. Ordered the coconut chicken linguine. Had no flavor. Nothing special. A drink at the bar at sunset would have been sufficient. Have issues paying auto 20% tip on such sub par food and service.
   

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8. C

   Cindy

   VIP

   Connecticut

   40 reviews

   3.0

   40 reviews

   Dined on January 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The food was delicious however our server and kitchen messed up a couple things. Took FOREVER to get our drinks and we actually had to cancel a couple because we had finished our dinner. It was our second time there and unfortunately our last time.
   

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9. J

   Jim

   Minneapolis

   11 reviews

   3.0

   11 reviews

   Dined on January 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The service and food were very good. Excellent sunset view. Pricing is higher on average vs similar restaurants in the area. I wasn't too pleased at the mandated 20% tipping charge on all orders.
   

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10. P

    Parker

    Phoenix

    12 reviews

    3.0

    12 reviews

    Dined on January 27, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Made reservation for Lanai. Wonderful place with sun setting. Food was very good and our waitress was exceptionally nice. End of meal ruined it. I ordered regular coffee, my wife decaf. I got mine and after 10 minutes I reminded waitress about my wife’s. She said the oddest thing… “We ran out of hot water.” Huh? How do they wash dishes? A few more minutes and I went to bartender who said, “We make it from scratch.” Huh? Guy at the register said the system was down as he worked at the register and basically passed me off. Told him to cancel the decaf and the MANDATORY 20% tip, I would adjust the tip at the table and the waitress could settle the difference with her boss. Wasn’t her fault. The evening was ruined by the conflicting statements and the ‘I have other things to worry about with the last guy.” So, it was the total disregard for my wife’s coffee and them assigning people a mandatory tip of 20%. A tip is supposed to recognize service in varying degrees, not mandate a payment. Yes, she deserved a generous tip but management blew it. They didn’t care.
    

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