Landry's Seafood House - Lake Charles

Review summary

1. S

   Sivivian

   Houston

   7 reviews

   1.0

   7 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Cade was the worse waiter ever. He lacked the necessary customer service skills for this industry. He did not get our order correct and it took 45 minutes for him to being it to the table, “COLD”. WE WILL NOT BE RUNNING TO THIS LOCATION EVER AGAIN!!!!
   

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2. C

   Carla

   Baton Rouge

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Holiday plate was cold and it was a pressed turkey meat
   

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3. OT

   OpenTable Diner

   Houston

   14 reviews

   4.0

   14 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   We were seated for ten minutes without anyone checking on us. Numerous other tables were seated after us. I had to stop a manager to get a server. The food was excellent.
   

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4. D

   Daphane

   New Orleans

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fried Seafood was very salty. They should ease up on this.
   

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5. D

   Dennis

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Music was quite loud making it very difficult to talk. Otherwise outstanding. Excellent food and good service.
   

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6. M

   Mona

   Baton Rouge

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, the food was delicious and our waiter Kale was attentive and gracious!!
   

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7. R

   Rosalie

   Baton Rouge

   11 reviews

   1.0

   11 reviews

   Dined on November 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were not impressed. The prices on the menu were not accurate. We were told we could substitute kind of fish on seafood platter yet was not told that it would increase the price from $37 to $59. Several items we were charged different prices than the menu reflected. The same number of people ate and it was $100 more than it was in the past at Saltgrass and at Saltgrass the food was better. They were closed so instead we went to Landrys. Big mistake ! Won’t do it again !!!!!!
   

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8. S

   Sunni

   New Orleans

   1 review

   4.0

   1 review

   Dined on November 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our waitress told us several times that she works at saltgrass. She did not know about the menu and just simply wasn’t the best waitress, but we had a great time and the food was awesome! Ribeye was a bit too expensive but it was good.
   

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9. A

   Anthony

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was awesome, the service was stunning as usual
   

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10. OT

    OpenTable Diner

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Not as good as I expected. Our waitress was very friendly but busy. The food was served lukewarm and bland to be Louisiana cuisine!! Red beans and rice tasteless. There was just so much missing. I wanted dessert but was never asked. There is so much room for improvement!!
    

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