Le Feu Brighton

Review summary

1. D

   Donny

   Victoria

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I booked a table for two on Tuesday Feb 11, for Valentine's day. I had to confirm via text and email on Thursday. We got held up in traffic, and I attempted to ring at approx 7.10 to secure our table, the phone rang put as we were walking to the restaurant. When we got there it was busy, and I saw four staff members walking around seemingly overwhelmed. I note that there was no manager to speak of. I aporoached the counter with my partner and said "Hello, we have a table for two booked at 7, sorry we're late. The staff member disappeared into the second room and spoke to another in passing who looked at us - in short about 5 minutes passed, noone looked at the screen to find our reservation, and another couple who walked in we're escorted to a table. Finally at 7.35 we were given a table. There we're supposed to be a bunch of flowers on the table, but they weren't there !! Our drinks came relatively fast, one of our Entrees came out and then five minutes later a main course came out.... BTW the couple on either side of us did not receive any food and they said they were there before 7 !! I wanted 15 more minutes for our food but there was nothing coming. So we paid for what we received and then went accross the road to the Mexican restaurant. We we're followed by four other couples who left as well....... Very poor form. Lack of communication from the waiting staff, and an ordering system that noone is property trained on. Happy Valentine's Day !!
   

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2. N

   N

   Victoria

   2 reviews

   4.0

   2 reviews

   Dined on February 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great family dining experience, very friendly and attentive service (thank you, Kim!), short wait time for very tasty food. Menu has something for everyone. Will definitely go again!
   

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3. R

   Rosalyn

   Melbourne

   2 reviews

   2.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Laska was waterly and cold no flavour Recieved the wrong meal twice with no dressing Ordered steamed vegies they arrived when nearly finished meal and were very hard Disappointing won't be going back
   

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4. M

   Mazen

   Melbourne

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner experience and top quality food. Highly recommend.
   

   Le Feu BrightonResponded on January 10, 2025

   Thank you, Mazen, for your fantastic review! We’re so happy to hear you had an amazing dinner experience and enjoyed the top-quality food. Your recommendation means a lot to us. We look forward to welcoming you back for another great visit soon!
   

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5. K

   Kerryn

   Victoria

   5 reviews

   5.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great selection of gluten free meals and Fodmap friendly options which makes it easy for those with dietary needs. Thanks!
   

   Le Feu BrightonResponded on January 10, 2025

   Thank you, Kerryn, for your thoughtful review! We’re so glad to hear that our gluten-free and FODMAP-friendly options made your dining experience easier and enjoyable. Your feedback is greatly appreciated. We look forward to welcoming you back soon!
   

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6. R

   Raeleen

   Melbourne

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was lovely and service was very good. Overall a good experience for a party of 9.
   

   Le Feu BrightonResponded on January 10, 2025

   Thank you, Raeleen, for your lovely review! We’re glad to hear you and your party had a great experience with us. It’s wonderful that you enjoyed the food and service. We hope to welcome you back again soon for another enjoyable gathering!
   

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7. M

   Melanie

   Melbourne

   5 reviews

   5.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great service. Easy meal before a movie.
   

   Le Feu BrightonResponded on January 10, 2025

   Thank you, Melanie, for your wonderful review! We’re thrilled to hear you enjoyed the food and service. It’s great that we could provide a convenient and enjoyable meal before your movie. We look forward to welcoming you back again soon!
   

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8. OT

   OpenTable Diner

   Melbourne

   1 review

   1.0

   1 review

   Dined on October 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Had to wait despite booking, tables werent clean, food was ok and quick. Many items were not available. Wont be back.
   

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   Le Feu BrightonResponded on November 30, 2024

   Dear valued customer, Thank you for your feedback. We’re sorry to hear about your disappointing experience. Waiting despite a booking, unclean tables, and unavailable menu items are not the standards we strive for, and we sincerely apologize. We’re currently renovating our space to enhance both the ambiance and service. We hope you’ll give us another chance to provide you with the exceptional dining experience you deserve.
   

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9. D

   Daina

   Melbourne

   14 reviews

   5.0

   14 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Only 3 stars for service but they definitely made up for it. That’s missed serving us as they were so busy but quickly resolved the issue. Always excellent food, pork belly was a bit tough , soups are delicious. Be prepared for s busy noisy restaurant but great food
   

   Le Feu BrightonResponded on November 30, 2024

   Hi Daina, Thank you for your thoughtful feedback! We’re so glad you enjoyed the soups and overall dining experience, and we appreciate your understanding about the busy service. We’re excited to share that we’re currently renovating our space to improve comfort and ambiance. We can’t wait to welcome you back once the updates are complete and make your next visit even better!
   

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10. M

    Mary

    Canberra

    1 review

    5.0

    1 review

    Dined on October 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Great place to eat if you’re looking for delicious food safe for Coeliacs and those with peanut allergies. Staff were wonderful. Highly recommend.
    

    Le Feu BrightonResponded on November 30, 2024

    Hi Mary, Thank you for your wonderful review! We're so glad you enjoyed the delicious, allergy-friendly options, and we're thrilled to hear that our staff made your experience even better. We also wanted to let you know that we’re currently renovating the space to make your next visit even more enjoyable. We can’t wait to welcome you back to see the updates!
    

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