Le Grand Pasadena

Review summary

1. OT

   OpenTable Diner

   VIP

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Their $25 for 5 deal was such a good deal that it made up for their terrible service (where we waited 40 mins for the check even after asking several times). So went back with a friend tonight. The waiter was kind but kept forgetting what we ordered and had to come back several times to confirm, the sparkling wine was flat and when they brought another it was still flat (maybe it was the same one poured into another glass) And the chicken sandwich that I got for take out was completely different to what was described on the menu. I don’t recommend this place and wouldn’t come again.
   

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2. F

   Franklin

   VIP

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   After the ending of the 25$ tapa deal and the recent fire near Pasadena, the restaurant is pretty empty. Though Chandra and Jessy have been helpful to make sure we got to celebrate my parents anniversary. Food could have been better and a bit on the pricey side and tapas portion were just right. If I came back I think I would just stick to the unlimited tapas instead of ordering a la carte since it came up roughly the same at the end. Will give them a try once more but will wait for the next promo.
   

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3. T

   Tonia

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My friends and I picked this place for our monthly brunch choice. No regrets! We selected the unlimited tapas and drinks again, no regrets! Food great and drinks were lovely for an unlimited deal. Ambience is great for group or couple choice. I thought for our two hour time period, the waiter could be done a better job of keeping up with our orders.
   

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4. T

   Theresa

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on January 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Disappointed with the change from the 5 tapas for $25. The wait staff was inconsistent, I had to ask her to take my order after she walked after taking orders from the rest of my party. We had to remind them for drinks. I wasn’t impressed with the taste of the meatballs and 1/3 of my corn was burnt. We struggled with calculating everyones portion of the bill for at least 20 minutes then the waiter brought us two checks that had been requested to be split. Was not a good experience for my bday. I don’t know if they do a dessert or song but it didn’t happen.
   

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5. D

   Dan

   Los Angeles

   1 review

   2.0

   1 review

   Dined on January 9, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   We booked to enjoy the 5 tapas plates for $25. This was on Jan 8. They called and cancelled us due to fire. We came back a week later to discover they had discontinued the 5 for 5. When I protested pointing out that it was still on their website on the 8th they demurred and refused to offer it. Ok, I would have made an exception due to the circumstances but “you do you”. The service was quite slow and poor. The food was OK nothing exceptional. I like that they comp parking. I give this place a 50/50 chance of staying in business two years.
   

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6. T

   Theresa

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation for 15 guest and everything from the food plus the service was outstanding. Our waitress was the best!! She was very attentive to all my guest. Multiple of my guest was already planning to come back. Thank you for the amazing experience!!
   

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7. J

   Jazz

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I accidentally made a reservation at the wrong location, but the host was understanding and accommodating regardless of the very packed restaurant on a Friday night. Service was very slow, but food & drink were good & worth the price.
   

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8. L

   Lauren

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a great impromptu date night. Food was good and the deals were amazing.
   

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9. OT

   OpenTable Diner

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and drinks at a great price! Everything we had was delicious and the drinks were not light pours.
   

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10. J

    Justin

    VIP

    San Francisco

    12 reviews

    4.0

    12 reviews

    Dined on January 1, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5

    Absolutely loved this place. Thank god another restaurant canceled our NYE reservation two days before so I could book this location. First off, the food was amazing. All the plates were had an everyone was HAPPY. I loved it because you can order 5 plates and get to taste it all. Trust me you won’t leave hungry. Service now that was something to be looked at. From watching others around I will say we got a bad apple. All the others we constantly saw but not ours. Our waitress: got one of the first orders wrong, but never checked to see if it came out ok. The person who brought the food never told our waitress either. Then she would disappear for 15 minutes at a time without checking drinks, more plates, etc. When the bill came, we were getting charged for drinks that were in the drink package we got, so the bill had to be corrected. No excuse for that. But the biggest no no was the fact she dropped off what we thought was our check and it happened to be someone else’s but it also had their credit card with it. It wasn’t even a table next to us, it was about 4 over. It sat with us for 15 minutes as that’s how long it took for her to come back. Overall great place, great food!
    

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