Libby's - Lakewood Ranch

Libby's - Lakewood Ranch reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Edward VIP

   Naples13 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My wife and I are fans of Libby's and view it as something of our "go to" restaurant. We always find the food to be excellent, the servers very friendly as well as efficient, the ambiance welcoming, and the overall value worth revisiting.
   

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2. B

   Brent VIP

   Pittsburgh9 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After waiting an hour for our food, server notified us he forgot to put in our order and forgot what we wanted. Reluctantly agreeing to order a second time we were assured our food would be out very fast. Twenty minutes later we finally received our meal. Manager came over and apologized for their mistake and said he would work something out on our bill. After receiving the check, we realized the not-so-generous manager “worked out” removing our two iced teas. I’m sorry, but waiting an hour and a half for our food when the restaurant wasn’t even busy is unacceptable and comp’ing $5 worth of iced tea is a slap in the face. Leadership comes from the top down. What this manager did was anger two repeat customers who will not return. Due to our experience we felt it was inappropriate to tip for our disappointing experience, but in turn the server too was ripped off when all the manager had to do was comp our pretzel appetizer or discount or meals. This would have cost him and Libby’s nothing, satisfied us and earned a tip for his server. Fortunately, there are plenty of other options in the Lakewood Ranch area to eat. As they say, you can’t find good help these days.
   

   Libby's - Lakewood RanchResponded today

   Hello Mr. Brent, I am sorry for the poor experience this afternoon. It was definitely not the way that it must have been handled. This is not our standards by any means, and it is unfortunate that we did not have the chance to handle it the proper way or apply any compensation before your departure. We assure you that we will take the necessary actions to avoid these situations from happening again. Please allow us to send your way a gift certificate for your next visit that will definitely make your next experience the right way, the Libbys way. Feel free to provide an address to send a gift certificate your way and we would love to see you back soon. Sinceraly, Alejandro Martinez General Manager
   

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3. J

   Jennifer VIP

   Tampa86 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Friendly staff. We had the meatball appetizer, which was delicious. I ordered a chicken salad sandwich and my husband had the Santa Fe salad with blackened chicken. He told me 3 times how fabulous it was, so I think he’s found a new favorite here. We’ll be back.
   

   Libby's - Lakewood RanchResponded today

   Hello Mrs. Jennifer, Thank you for taking the time to share your feedback. We are so glad that you and your husband enjoyed your experience. We are looking forward to seeing you both again.
   

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4. R

   Richard VIP

   Tampa17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Frequently go to Libby’s in Lakewood Ranch. Food is always consistently good and broad enough menu everyone can find what they like. Service has always been good for us. Excellent location in corner of University and Lorraine and never a parking issue. Think the biggest plus is the menu has different food types that can accommodate the salad to meat lovers.
   

   Libby's - Lakewood RanchResponded today

   Hello Richard, thank you for taking the time to share your feedback. We are glad that you enjoyed everything. Come back again for another great experience. We look forward to seeing you again.
   

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5. G

   Glen VIP

   Tampa42 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Restaurant was very warm and muggy. Made for unfortunately an uncomfortable meal. Food: Fish and chips were odd. Basically a few nuggets. Not a nice piece of white fish. The “chips” are ultra thin fries. Not bad just not a true thicker cut chip. Friends got: Burger looked very good Sirloin looked very good Definitely would go back in cooler weather or if AC gets fixed. Service was ok.
   

   Libby's - Lakewood RanchResponded 6 days ago

   Thank you, Mr. Glen, for taking the time on writing your feedback. We always strive for the greatest service and food quality. We would like to see you back again to make your next experience the best yet. Can you share an address where we can mail you out a gift certificate for your next visit? Let me know if I can help you book your next reservation. We are looking forward to seeing you soon.
   

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6. C

   Carlos VIP

   Tampa14 reviews

   2.0

   Dined on April 27, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   The restaurant are have flies - really annoying. Food is not good, just OK and overpriced for the quality. Libby's in Sarasota is a better choice. Service was good
   

   Libby's - Lakewood RanchResponded 6 days ago

   Thank you Mr. Carlos for sharing your feedback. I am sorry that we did not meet your expectations on your recent visit. We always strive for better service and food quality. Please allow me to send you a gift card for your next visit. Can you provide an address where we can send it out? We are looking forward to seeing you again.
   

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7. T

   Thomas VIP

   Greater Boston12 reviews

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was cold for 2/4 guests. The restaurant did comp the table though.
   

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8. M

   Myra

   Jacksonville1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice birthday brunch. There were seven and we were seated at our reserved time. For a large group the service was prompt for drinks, refills and meals.
   

   Libby's - Lakewood RanchResponded 6 days ago

   Thank you Myra for sharing your feedback. We are glad that you and your group enjoyed your brunch reservation. We are looking forward to seeing you again soon.
   

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9. J

   Joy VIP

   New York City13 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The Caesar salad was blah. It needs a flavor boost. Wedge salad was delicious. I liked that it was layered with tomato slices on the bottom, creamy dressing and chewy bacon. The paloma was ok.
   

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10. P

    Pat VIP

    Tampa53 reviews

    5.0

    Dined on April 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the menu! Have favorites, of coarse! Service is always perfect! We are there once every week. Our kids all love the fact that their meat is great quality.
    

    Libby's - Lakewood RanchResponded on April 27, 2025

    Thank you for sharing your feedback. We are honored to serving you and your family every week. We are looking forward to seeing you soon again.
    

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