LONDON SECRET GARDEN BY UMAMI

Review summary

1. D

   Dips

   London4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Some music would have been great . And the tables could have some life with flowers / candles etc
   

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2. G

   Guy VIP

   Tokyo3 reviews

   1.0

   Dined on February 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The food was awful. It felt like a cheap hotel restaurant, there were people being loud and rolling dice on the table next to me, and the service was friendly but clearly inexperienced. The edamame were fine, the rest, not. The snack, starter, and main came out all at once. The shrimp on my main were dry, rubbery, and tasteless, as was the rest of the dish. I doubt they actually cook anything in the kitchen, they likely just pop mass-produced frozen food into the microwave. It was one of the worst meals of my life.
   

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3. S

   Sandra

   London3 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Nothing particularly special. One positive aspect was the level of privacy, which made for a comfortable dining experience. However, the lack of music made the atmosphere feel a bit dull. The food, unfortunately, was underwhelming. The starters were just okay, but the mains were disappointing—especially the chicken, which was not great quality. The desserts were enjoyable. Service-wise, the staff was genuinely kind and attentive, which was appreciated. Overall, despite the good service and desserts, the food quality and atmosphere left much to be desired. I wouldn’t recommend.
   

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4. A

   Amanda

   London3 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was a bit rushed and the starter “Boom Boom Chicken” was very dry, very disappointing, mains were good, Eton Mess was kid meal size, we didn’t feel like we had a unique experience, asked for lamps, still waiting, it was ok but overall it was maybe a two star service at best.
   

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5. G

   Germana

   London1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great early Valentine celebration. Staff tried their best our waiter in particular. Would recommend to add one more to avoid them to run and rush to serve everyone Overall we had a great time.
   

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6. J

   James

   Oxford1 review

   3.0

   Dined on February 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was pretty slow for drinks and they were overpriced (£9 for an ale). Food was decent.
   

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7. S

   Senal

   London2 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous experience in the dome! They made it really special for us for our anniversary! Chris took care of us with an amazing and professional service throughout our dinner! The food was delicious but portion size could be better for the starters. Mains were amazing! The highlight was the dessert coconut pannacotta ! Loved everything about the evening
   

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8. N

   Nuno

   London1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely birthday dinner, we ate outside on the pods and it was lovely. The staff and the food were fantastic. Thank you!
   

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9. L

   Lisa

   West Sussex1 review

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I booked a dome for my husbands birthday whilst we was in london, the garden is lovely and they had decorated the dome with flowers, ballons and lights, it looked wonderful. We picked the coldest night to go but the heater was on so it was a little chilly but did not spoil the night. We had the farmers grill sharer which was cooked to perfection and enough for the two of us, staff were friendly and attentive even though they had to come out in the rain to serve us. Thank you all, we had a great night and will be back
   

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   LONDON SECRET GARDEN BY UMAMIResponded on January 29, 2025

   Dear Lisa, Thank you for your lovely review! We're thrilled you enjoyed the birthday celebration in our dome. It's wonderful to hear the decorations and Farmers Grill Sharing menu met your expectations. We appreciate your understanding about the chilly weather and are glad it didn't spoil your night. Our team is always here to provide friendly service, rain or shine. Looking forward to welcoming you back! Kind regards, Mariem
   

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10. P

    Pilialoha

    Mobile1 review

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Perfect place for our family to dine on New Year’s Eve. They walked us out to the gardens. It was a blustery day but safe and warm inside of the pods. Dinner was brilliant! The Farmers table was a great choice - very large servings! The service was impressive.
    

    LONDON SECRET GARDEN BY UMAMIResponded on January 29, 2025

    Dear Pilialoha, Thank you for your fantastic review! We're delighted to hear that your family had a wonderful New Year's Eve dining experience with us. It's great to know that you felt safe and warm inside the pods despite the blustery weather, and that you enjoyed the Farmers Menu and our impressive service. We look forward to welcoming you back for more memorable meals! Kind regards, Mariem
    

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