Lone Star Texas Grill - Oakville

Review summary

1. V

   Vivian

   Toronto

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible service- never got our appetizer had to complain asked to speak to manager. Manager never came. Will not be going there again.
   

   Lone Star Texas Grill - OakvilleResponded 5 days ago

   Hi Vivian, we're sorry to hear about your recent visit and we appreciate your feedback. Please email us at Oakville@lonestar.ca so we can follow up directly and make this right for you.
   

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2. L

   Larry

   Toronto

   1 review

   4.0

   1 review

   Dined on September 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow. Value for price was low. Had 1/3 rack ribs and 4 wings, tiny bowl of beans, tiny. Owl mashed potatoes. Cost was $29 + tax and tip. Shouldn’t have been more than $18.
   

   Lone Star Texas Grill - OakvilleResponded on October 3, 2024

   Hi NAME, thank you for taking the time to rate your dining experience with Lone Star on Open Table. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at oakville@lonestar.ca. Thank you.
   

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3. L

   Lori

   Toronto

   12 reviews

   vip
   2.0

   12 reviews

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The place was dead. Maybe one or two other families eating…? Our server was verrrrrry slow, like comic book slow. We had to go ask for someone to find him so we could get our order taken. (Strange since it was so quiet). Then he got overwhelmed taking our drink order that only consisted of pop, that he got wrong. We had asked for table side guac and 30 mins later it arrived with a lack lustre performance of dumping pre-measured options from plastic tubs into the pre-made guac. Seemed a little odd. When we finally got our food, it was wrong. No sweet potato fries with the burger, no beans with fajitas and the kicker— NO Halloumi with the Portobello and Halloumi fajitas!?! It was a joke. Then we had to wait around for another 25 mins just to get the bill. Did we mention— it was empty? It was laughable how bad it was. BUT they gave the kids a sombrero, that was cute. We would have preferred accurate food and service….
   

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4. f

   frank

   Nashville

   2 reviews

   1.0

   2 reviews

   Dined on September 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible burnt wings and terrible restaurant and service. The washroom is also extremely gross
   

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5. LC

   LucyC

   Toronto

   1 review

   1.0

   1 review

   Dined on August 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were a party of 3 and we ordered nachos to start. 2 lb wings, fajitas for 1 and a wedge salad. We each had 3 margarita flights. If we had known that each table would get free nacho chips and dip we wouldn’t have ordered a nacho plater. I had to ask for plates and cutlery. Nachos were completely soggy underneath the top layer. There were tons of raw jalapeño thick slices on the nachos and on the wedge salad. Steak on the fajita was tough . Worst wings ever. 1 lb of dry wings were overcooked. The tossed breaded wings were tossed in hot sauce which was not spicy just greasy. It was an expensive disappointing meal. I tried to ignore the inch thick dust on the window sills. The floors were sticky that we laughed every time someone walked by. I hate to think of what the kitchen looks like. The server was very nice. I would not recommend this restaurant
   

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6. J

   Jenny11

   Las Vegas

   9 reviews

   5.0

   9 reviews

   Dined on July 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, hot and portions were good. The margarita flight was fun!
   

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7. OT

   OpenTable Diner

   Toronto

   1 review

   4.0

   1 review

   Dined on July 23, 2024

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 4

   Overall experience was great, we had a party of 8 and the staff were friendly, they all gave us individual sombreros to take home. But the food was not good at all, I got the birria tacos and they tasted nothing like birria tacos. The meat was burned and the birria broth tasted like burnt soy sauce diluted with water. I’ve been to other locations and had no problems with the food so I’ll probably go back to those ones.
   

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8. OT

   OpenTable Diner

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on July 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went with a large group (8). Table was ready when we arrived. Server was attentive and hospitable. Food came all at once in a reasonable time frame. One of the orders (ribs & wings) was sub- par and very small portion - wouldn't recommend. Other had the tacos and fajitas and were happy with those choices.
   

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9. OT

   OpenTable Diner

   Toronto

   4 reviews

   vip
   5.0

   4 reviews

   Dined on July 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food was amazing. Our service was amazing. Food was warm and quick. Prices were great.
   

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10. TB

    TueBe

    Toronto

    4 reviews

    2.0

    4 reviews

    Dined on June 27, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    We're not happy with the service we received from the staff. The waiter was not attentive to the orders we asked.
    

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