Lone Star Texas Grill - Orleans

Lone Star Texas Grill - Orleans reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Shelby

   Ottawa1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Unless you are having some form of steak it’s not worth it. The chicken was disgusting, they forgot the sauces and we had to ask for the ranch. Had to ask multiple times for cutlery. It was my husbands birthday which was put in the reservation and nothing was done for it. Overall very disappointing experience. We were there at 4:15 so it wasn’t busy.
   

   Is this helpful?

2. D

   Deborah

   Ottawa1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food tasted very good. But these days I’m finding you’re paying more and getting less food served.
   

   Is this helpful?

3. L

   Linda

   Unspecified1 review

   4.0

   Dined on February 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service. Enjoyed our time at Lone Star-Orleans. It is a restaurant we have been to several times-it never disappoints. On my electronic reservation, I mentioned that I needed a booth due to a pelvic injury. It was there when we arrived. Fantastic.
   

   Lone Star Texas Grill - OrleansResponded on February 25, 2025

   Dear Linda, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

4. J

   Jasmin

   Ottawa1 review

   2.0

   Dined on February 21, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   I guess like a lot of restaurants prices are high and food just isn’t worth the high prices. For example the calamari was a $20 appetizer and some of the calamari rings were actually onion rings ! And the calamari was extremely thin, not worth the money. El Paso chicken wrap was a boring plain chicken wrap with not much chicken, my friends steak was very small and not worth $36 and he wanted medium rare and he got medium well all of our dishes were loaded with fries and not much else. My daughter’s nachos had hardly any actual cheese on it and had a cheese whiz type of cheese all over it. Not impressed at all. This is why I hardly eat out at restaurants anymore. And I asked for a refill of water 3 times before actually getting one.
   

   Lone Star Texas Grill - OrleansResponded on February 22, 2025

   Hi Jasmin, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Orleans@lonestar.ca so we can follow up directly and make this right for you.
   

   Is this helpful?

5. P

   Pam

   Ottawa4 reviews

   4.0

   Dined on February 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fajitas excellent. If you are going on Tuesday fajita night, good idea to reserve as it is very busy
   

   Lone Star Texas Grill - OrleansResponded on February 20, 2025

   Dear Pam, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

6. C

   Carolyn

   Ottawa3 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was poor - waiter apologize as working both bar and serving table. Food was not hot and tasteless
   

   Lone Star Texas Grill - OrleansResponded on February 18, 2025

   Hi Carolyn, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orlean@lonestar.ca so we can follow up directly and make this right for you.
   

   Is this helpful?

7. J

   Jean-Marc VIP

   Ottawa37 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and best fajitas you can buy. Hassle Free experience outside of cold veggies served :)
   

   Lone Star Texas Grill - OrleansResponded on February 12, 2025

   Dear Jean-Marc, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

8. S

   Suzanne

   Ottawa1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Service was good. Great dinner experience.
   

   Lone Star Texas Grill - OrleansResponded on February 3, 2025

   Dear Suzzane, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

9. C

   Candy

   Ottawa3 reviews

   4.0

   Dined on February 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent fahijitas, ribs and wings. Very good service with trainee. Could have had more chips and salsa. Very noisy, hard to hear each other. Service quick.
   

   Is this helpful?

10. A

    Anthony

    Ottawa1 review

    5.0

    Dined on January 30, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was great, without being overbearing. Just enough!
    

    Lone Star Texas Grill - OrleansResponded on January 31, 2025

    Dear Anthony, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

    Is this helpful?