Lone Star Texas Grill - Belleville

Lone Star Texas Grill - Belleville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Glenn VIP

   Vancouver16 reviews

   4.0

   Dined on May 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food... good service.. Wine was merely okay... Friendly & at times raucous environment... Tnx, gw
   

   Lone Star Texas Grill - BellevilleResponded 6 days ago

   Dear Glenn, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

2. T

   Terry

   Detroit1 review

   1.0

   Dined on May 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited 45 minutes for our food to arrive at our table only to have the wrong order !! Will NEVER eat here again !
   

   Is this helpful?

3. T

   Terry

   Tampa1 review

   4.0

   Dined on April 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was as advertised. Clean and quiet. A bit pricey for alcoholic beverages.
   

   Lone Star Texas Grill - BellevilleResponded on April 16, 2025

   Dear Terry, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

4. M

   Mike

   Toronto / Ontario1 review

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   No condiments on table one of us ordered appetizer and it showed up at same time food came. Some of the food was cold I had couple raw chicken wings in my dish. Server never checked on us after food came out. We were there for my parents 85 birthday and couldn’t even get a free ice cream. We won’t be back.
   

   Lone Star Texas Grill - BellevilleResponded on March 23, 2025

   Hi Mike, Thank you for taking the time to share your feedback with us, we sincerely apologize for the experience you had during your visit, especially on such a special occasion as your parents 85th birthday. It's also disappointing to hear that the service and food did not live up to your expectations, please email us at Belleville@lonestar.ca so we can follow up directly and make this right for you. Kind regards, Lone Star Texas Grill
   

   Is this helpful?

5. M

   Mandy

   Toronto / Ontario1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing time tonight for my 40th Birthday! Our waitress was super! She recommended the new crispy mozzarella sticks!! They were so delicious. Tried gator bites...hhmmm..... they were very good surprisingly. I got a steak dinner..amazing always. I also tried a piece of margarita cheesecake...so good! Party of 8..everything was right. The servers go above and beyond to make everything just perfect. Thank you
   

   Lone Star Texas Grill - BellevilleResponded on March 11, 2025

   Thanks Mandy! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

   Is this helpful?

6. J

   Jeffrey D VIP

   Toronto / Ontario36 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The waitress Amarillo was awesome! She was able to provide great service and adjust my order just a little bit to make it how we wanted it. Thank You!
   

   Is this helpful?

7. Z

   Zakkary

   Toronto / Ontario5 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Except I wasn’t an adult so please provide complementary do balls even if I’m about to be 20s Thank you
   

   Lone Star Texas Grill - BellevilleResponded on February 21, 2025

   Dear Zakkary, Thank you for your feedback, We're happy that you enjoyed your experience and please note that we provide complimentary dough balls on request, feel free to ask for it. We look forward to welcoming you again soon! Kind regards, Lone Star Texas Grill
   

   Is this helpful?

8. J

   Jack

   Ottawa2 reviews

   3.0

   Dined on January 25, 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Well it’s unfortunate that our party arrived on what is a busy Saturday due to a local event but this was the worst food experience I’ve ever had at a Lone Star. I ordered the Texas Size Quesadilla with chicken and broccoli as the side. When they arrived both were cold and it looked like a toddler arranged it on the plate. The young waitress was fine and trying hard so wasn’t her fault. When the plate returned the now microwaved entree was absolutely stale tasting and difficult to finish. I kept remarking how difficult it was to screw up a Quesadilla but Belleville Lonestar managed to do it. The others had fajitas which were passable but all in all not worth the $145 with tip. Can’t say I’ll patronize this store again as the Quesadilla should have been removed from the bill.
   

   Lone Star Texas Grill - BellevilleResponded on January 26, 2025

   Hi Jack, Thank you for your feedback and we sincerely apologize for the experience you had during your recent visit. It’s disappointing to hear that your meal did not meet the high standards we strive for, especially on a busy Saturday. Your description of the Texas Size Quesadilla and the service you received is concerning, and we will be addressing this with our team to ensure that our food quality is consistent. We’re glad to hear that your waitress was attentive and trying her best, but we understand that this does not compensate for the issues you faced with your meal. Please reach out to us directly at Belleville@lonestar.ca so we can discuss your experience further and hopefully find a way to regain your trust. Kind regards, Lone Star Texas Grill
   

   Is this helpful?

9. B

   Bonnie VIP

   Toronto / Ontario15 reviews

   2.0

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   This place contestantly disappoints me Service not great Food quality down again Prices keep going up
   

   Lone Star Texas Grill - BellevilleResponded on January 26, 2025

   Hi Bonnie, We're sorry to hear your recent visit did not live up to your expectations. Please email us at Belleville@lonestar.ca so we can follow up directly and make this right for you. Kind regards, Lone Star Texas Grill
   

   Is this helpful?

10. T

    Tisha

    Toronto / Ontario1 review

    1.0

    Dined on January 19, 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3

    Josh our server was polite and helpful but he was given too many guests to look after. He did his best for us and we thanked him as none of the rest was his fault. The restaurant seemed understaffed. I made a reservation for 10 people ahead of time and it was for a birthday celebration. Much of our experience was deplorable. We arrived at 5:00 pm and did not receive any food until 6:05 when our 3 appetizers came. Our meals began coming at 6:30 but were staggered because some were ready and others were not. (we had agreed to just get them as they came because by then were were hard pressed to make our theatre date at 7:30). Some of the meals were cold, particularly the wings, fries and burritos. Fajitas were bland and there was some sort of hard, foreign substance in our sour cream which we did not eat. Salads were fresh and good. We tried to order ribs but there weren't any and I believe they were out of certain steaks as well! Not the best of birthdays.
    

    Lone Star Texas Grill - BellevilleResponded on January 24, 2025

    Hi Tisha, we're sorry to hear your recent visit did not live up to your expectations. Please email us at belleville@lonestar.ca so we can follow up directly and make this right for you.
    

    Is this helpful?