Luminosa

Review summary

1. L

   Leslie

   VIP

   Western NC

   44 reviews

   5.0

   44 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience and vibrant scene. Probably the best wait service we have had at any restaurant. The menu was quite large and the food was delicious !
   

   Is this helpful?

2. j

   joan

   VIP

   Western NC

   60 reviews

   4.0

   60 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were there on a Friday night and this restaurant was really hopping. A lot of staff and no one was standing around. A bit on the pricey side but mostly tasty.$15 for bread service ugh. But that bread was good! An interesting variety of dishes to choose from. We were there for a restaurant week $60 for three courses. We couldn’t pick two from one course and there was no dessert course which we would’ve preferred. Ever a fun and good experience and we will definitely be back. I predict that this will be a hard place to get reservations very soon.
   

   Is this helpful?

3. J

   Jackie

   Western NC

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our second time here and won’t be our last!
   

   Is this helpful?

4. S

   Sebastian

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luminosa is our new go-to for a special night out.
   

   LuminosaResponded 1 day ago

   Hello Sebastian, Thank you for dining with us again for your "special night out". We appreciate your continued support and your recommendation to future guests. We look forward to your next visit. Thank you. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

5. P

   Patricia

   VIP

   Western NC

   33 reviews

   5.0

   33 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luminosa never disappoints. Great wine and cocktails, amazing lemon pizza, radicchio salad with aged balsamic, fabulous bucatini carbonara, heavenly gnocchi and divine tiramisu, it was a memorable and delicious birthday dinner.
   

   LuminosaResponded 3 days ago

   Hello Patricia, Thank you for dining with us again, and this time for your birthday celebration. We appreciate your repeat business and knowing you had a wonderful and memorable experience. Thank you for the support. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

6. A

   Adam

   Western NC

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the very best dining experiences I've had from beginning to end.
   

   LuminosaResponded 1 day ago

   Hello Adam, Thank you for dining with us. We appreciate the 5-star review and knowing you had a great experience from "beginning to end". We appreciate the support and look forward to welcoming you back soon. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

7. J

   John

   Western NC

   10 reviews

   4.0

   10 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   At arrival, we we met by the front host. He was a bit rude. Seemed annoyed and lacking any decorum. Very unprofessional and unpleasant. However, the young man that sat that sat us, was very nice. The service was amazing and our waitress was fantastic. My entree was unfortunately a very tough and had way to much char. The side of polenta was very tasty. My company had a pasta dish as did the other person in our party. I was able to try theirs and both were very good. The cocktails were great and the desserts were all great. There were a lot of great personal touches from staff. Overall, as much as I love wood fired food, I would have gone pasta. If the front host was much nicer, I would have given the place a higher score but he really was a bad start to what ended up being a good evening. It does get a bit noisy but it’s a busy place and is to be expected to be a little loud.
   

   LuminosaResponded 6 days ago

   Hello John, Thank you for dining with us and sharing your honest feedback. We are sorry to learn you were not welcomed in the warm hospitable manner we expect from our host and other service team members. We appreciate the 4-star rating and nice comments on the food with the exception your entree. We want to host you as are guest on your next visit so you can enjoy an all around 5-star dining experience. We appreciate your support and look forward to welcoming you back soon. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

8. P

   Patricia

   Western NC

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful birthday. When I couldn’t get the table large enough on reservations, I called the restaurant and they were very accommodating. We will definitely be back! Our waiter David was so knowledgeable, kind, and just amazing.
   

   Is this helpful?

9. B

   Boone

   Western NC

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic dining experience. Amazing staff, warm ambience, delicious food! Everyone and everything were outstanding! We are locals and will definitely be back! Enjoyed a variety of pasta--rigatoni, caramelle and carbonara, the sausage, and semifreddo--all were delicious! Excellent selection of libations. All were played beautifully and tasted amazing! Enjoyed the darkened atmosphere accented by the bustling kitchen with occasional bursts of flame from the oven. Overall, a wonderful experience. Highly recommend!
   

   LuminosaResponded 6 days ago

   Hello Boone, Thank you for dining with us and sharing your nice comments on the food and service. We appreciate the 5-star review, your recommendation to future guests, and more importantly knowing you had a wonderful experience. Boone, as a local, we look forward to welcoming you back on many occasions in the future. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

10. D

    Deb

    E. Tennessee

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The wood fired pizza is paper thin, crisp and delicious. Perfect! Great atmosphere and wonderful service. Highly recommend.
    

    LuminosaResponded 6 days ago

    Hello Deb, Thank you for dining with us and sharing your nice comments. We appreciate the 5-star rating and knowing you had a great visit. Thank you for the support and we look forward to welcoming you back soon for another "perfect" pizza. Jeff Elstro-General Manager The Flat Iron Hotel
    

    Is this helpful?