Luogo

Review summary

1. T

   Towles VIP

   Nashville8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal we’ve had in Nashville all year! Every course was perfect. We never order dessert, but couldn’t turn it down here, and we didn’t regret it. Thank you! We will be back.
   

   LuogoResponded 2 days ago

   Hello Towles, thank you for your fantastic review! I’m thrilled to hear that you had the best meal of the year in Nashville and that every course was perfect. I'm glad you indulged in dessert and enjoyed it as well. We appreciate your support and look forward to welcoming you back! All the best, Brandon Lucas, Service Manager - Luogo
   

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2. MP

   MicahP

   Wilmington4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very high quality food, and great atmosphere. Would definitely come back.
   

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3. K

   Kevin VIP

   New York City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place to be ! Amazing energy ! Terrific food ! A pleasure to be in Nashville !
   

   LuogoResponded 2 days ago

   Hi Kevin, thank you for your wonderful feedback! I’m glad to hear that you enjoyed the amazing energy and terrific food during your visit. We appreciate your support and look forward to welcoming you back to Nashville! Best, Brandon Lucas, Service Manager - Luogo
   

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4. OT

   OpenTable Diner VIP

   Phoenix1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Most likely the best meal I’ve ever had.
   

   LuogoResponded 3 days ago

   Hi, thank you for your amazing feedback! Wow! Best meal ever! We're honored. We appreciate your support and can't wait to welcome you back for another fantastic dining experience! All the best, Brandon Lucas, Manager - Luogo
   

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5. K

   Kerry VIP

   Chicago17 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We were in the outdoor patio which we thought would be fine. However it was very windy and we were cold, along with every other table. We asked if they could find a manger to two different people to lower the curtains to block the wind. We were told that the answer was NO! At one point the wind kicked up and menus flew out in the street . No manager ever came to check on us and everyone on the patio was upset. Worst $300 meal for 3 people, no one cared about us. Food was okay lobster shell in past. Food was cold before we could finish it.
   

   LuogoResponded 3 days ago

   Hi Kerry, thank you for your feedback. I'm truly sorry to hear about your experience on our outdoor patio and that the windy conditions affected your visit. While we do have heaters in place to help with the weather, I apologize that they were not sufficient for your comfort. Unfortunately, we cannot lower the plastic curtains as it could cause damage to them, but I understand how frustrating that must have been. I'm also disappointed to hear that the food did not meet your expectations. We will work to improve communication with our team to ensure that every guest is heard. Your comments are valuable to us, and I hope you’ll consider giving us another chance in the future to provide you with a better experience. Best regards, Brandon Lucas, Manager - Luogo
   

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6. T

   Tim VIP

   Nashville7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our Anniversary. Great food and wonderful service. Got to talk to Anthony for a bit, and he even sent over some of his wonderful Gorgonzola chips for us to enjoy.
   

   LuogoResponded 3 days ago

   Hello Tim, thank you for sharing your anniversary celebration with us! I’m delighted to hear that you enjoyed the great food and wonderful service. It’s nice that you had a chance to chat with Anthony and enjoy the Gorgonzola chips. We appreciate your support and look forward to celebrating with you again in the future! All the best, Brandon Lucas, Manager - Luogo
   

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7. A

   Amy

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and extremely knowledgeable staff, from questions about the menu to the wine list.
   

   LuogoResponded 3 days ago

   Hi Amy, thank you for your wonderful review! I'm thrilled to hear that you experienced great service and found our staff knowledgeable about the menu and wine list. We appreciate your feedback and hope to welcome you back for another fantastic dining experience! Best regards, Brandon Lucas, Manager - Luogo
   

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8. K

   Karen

   Saskatoon3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Was very pleased with our meal and the server was wonderful. The server gave us lots of suggestions and were happy to have some guidance.
   

   LuogoResponded 3 days ago

   Hi Karen, thank you for your kind feedback! I'm thrilled to hear that you were pleased with your meal and that your server provided wonderful service and helpful suggestions. We appreciate your support and hope to welcome you back soon for another great dining experience! All the best, Brandon Lucas, Manager - Luogo
   

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9. D

   Dan VIP

   New Orleans33 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cocktails were fantastic! Outstanding service, did not feel rushed! And food was amazing!
   

   LuogoResponded 7 days ago

   Hello Dan, thank you for your fantastic review! I'm thrilled to hear that you enjoyed the cocktails, received outstanding service, and found the food amazing. We appreciate your support and can’t wait to welcome you back for another delightful experience! All the best, Brandon Lucas, Service Manager - Luogo
   

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10. G

    Gatordiners

    Kansas City4 reviews

    3.0

    Dined on March 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    The food is nicely presented but the fish was dry and needed seasoning. The short ribs we not very flavorful either. The pasta dishes were very good. The place was packed and very loud like many restaurants at this time. I would give the food and service an average rating for an expensive meal. Service was slow, water never refilled, I had much better meals elsewhere.
    

    LuogoResponded 7 days ago

    Hi, thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations, particularly regarding the fish and short ribs. I appreciate your comments about the pasta dishes, and I apologize for the slow service and water refills during your visit. While we strive to create a memorable dining experience, it’s clear we fell short this time. Your feedback is valued, and we'll use it to improve. We hope to have the opportunity to serve you better in the future. Best regards, Brandon Lucas, Service Manager - Luogo
    

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