M.A.C. 24/7

Review summary

1. S

   Shelley

   Hawaii

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Disappointed, staff running around looking very busy but had long waits for refills, bill, and dish clearing. I don't like dirty dishes sitting the on table. I am not sure if they were understaffed or what. They were plenty empty tables so restaurant was not full. The food was kept filled and warm. Chef who cooked omelet was great. Will not go back.
   

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2. J

   Johnny

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great, we came for the Christmas Eve buffet and the food left a lot to be desired honestly. Was mostly dissapointed with the lack of quality side dishes. That being said, the server was phenomenal and helped make up for it with all of her kindness.
   

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3. Y

   Yuna

   Hawaii

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is awesome. Service is awesome. Locations,parking, everything awesome.high recommend.
   

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4. J

   Jennifer

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A rate find for locals. My 90 years old aunt called her Mac Attack the best ever and my daughter loved her hard-to-find gluten free pancakes. My waffles and chicken dish was wonderful but I took home two thirds of it. The portions are huge. Valet parking is available and the restaurant validates the cost.
   

   M.A.C. 24/7Responded 5 days ago

   Aloha, Jennifer! Thank you for choosing to dine with us at M.A.C. 24/7 and for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed your experience and we appreciate your kind words. It's great to know that your aunt and daughter also enjoyed their meals! Mahalo for sharing. We can't wait to welcome you back to M.A.C. 24/7 soon for another great experience. Thank you!
   

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5. A

   Alaina

   Hawaii

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! We enjoyed the stuffed French toast with a beautiful garden view.
   

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   M.A.C. 24/7Responded on December 4, 2024

   Mahalo for dining with us at M.A.C. 24/7! We're thrilled to hear that you enjoyed our Stuffed French Toast- thank you for sharing! We hope to welcome you back for another great experience. Mahalo!
   

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6. P

   Pernell

   Hawaii

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent and the food was delicious!
   

   M.A.C. 24/7Responded on December 4, 2024

   Aloha, Pernell! Thank you for choosing to dine with us and for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed your experience at M.A.C 24/7. Mahalo for sharing your kind words. We hope to have the opportunity to welcome you back to M.A.C. 24/7 soon for another great meal. Mahalo!
   

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7. A

   Aaron

   Hawaii

   14 reviews

   5.0

   14 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyed celebrating my wife's birthday with the weekend buffet. The seafood was exceptional fresh and tasty, only to be outdone by our server Elaine and Gary. Unequivocally the best hospitality demonstrated in this buffet-style dining setting. Definitely recommended!
   

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8. B

   Ben

   Hawaii

   5 reviews

   5.0

   5 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall it was good, Food was plentiful! Asking for a tea or water took forever, but I would return definitely return to the Hilton
   

   M.A.C. 24/7Responded on December 4, 2024

   Aloha, Ben! Mahalo for joining us for our recent Thanksgiving Dinner Buffet! We appreciate your 5-star review and are thrilled to hear that you had an enjoyable dining experience. We appreciate your feedback as all comments from guests help us improve. We understand the importance of prompt service, so it's disappointing to hear that you had to wait long for water and tea refills. We'll be sharing this note with our team for future holidays and events. Mahalo for your understanding. We can't wait to have you back at our restaurant for another great meal!
   

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9. A

   Ariana

   VIP

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Went for thanksgiving buffet. The food was cold and it was not as advertised. When you're paying $100 a person you expect a hot meal! We ended up canceling and leaving. Service was great and the people working there were lovely and accommodating.
   

   M.A.C. 24/7Responded on December 8, 2024

   Aloha, Ariana, and thank you for choosing to dine with us for our Thanksgiving Buffet. We appreciate your feedback as comments from guest help us improve our services for all. Mahalo for sharing. We strive for total guest satisfaction, so it's very disappointing to learn that you had a poor experience while dining with us. Your comments are concerning and we're interested in learning more including which dishes were served cold and not accurately advertised. We'd sincerely appreciate the chance to talk to you about your experience. To reach us directly, we encourage you to call or email. Thank you for your understanding. Thank you for sharing your kind words about our hard-working staff. We hope to speak with you more! Mahalo!
   

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10. K

    Katherine

    Greater Boston

    7 reviews

    3.0

    7 reviews

    Dined on November 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    This wasn’t quite what I expected. The thanksgiving buffet offered a lot of selection, which was lovely, but the ambience in the hotel ballroom was a little like going to an awkward wedding. And it seemed like they were a little understaffed as the service was a bit slow. Overall, I was grateful for this take on a traditional thanksgiving dinner while we were vacationing in Honolulu.
    

    M.A.C. 24/7Responded on December 4, 2024

    Aloha, Katherine! Mahalo for joining us for our Thanksgiving Dinner Buffet! We appreciate your feedback and are happy to learn that you enjoyed our large selection. We take all comments from guests seriously as they help us improve. We'll be sharing your feedback regarding our ballroom's ambiance with our team in order to better prepare for future holidays and events. Thank you for your understanding. It's great to know you were able to enjoy a nice Thanksgiving meal despite this inconvenience. Thank you again for joining us for the holidays! Should your travels bring you back to O'ahu, we hope to have the opportunity to welcome you back to our resort and restaurant for another great meal. Mahalo!
    

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