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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.2
4.2
4744 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 97 times today
  • Good for special occasions
  • Good for groups
  • Fancy
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (804) 253-0900
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Neighborhood
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 4,744 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Virginia

    Most Booked

  • Richmond

    Good for groups

  • Richmond

    Good for special occasions

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond delights diners with "amazing service" and "excellent food," creating memorable experiences. The restaurant's warm atmosphere and accommodating staff elevate the dining experience, with standout servers like David, Milo, and Desiree making visits special. While some found service slow, the overall ambiance and menu options remain a "must-visit" for Italian cuisine lovers.

4,744 Reviews
  1. Tony

    Richmond

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    It was very nice considering it was a busy valentine’s night. But no complaints on service or experience. My only complaint is that none of our food was hot. It was warm-ish. So, that was weird.

    Is this helpful?

  2. Sandra

    Richmond

    11 reviews

    5.0

    11 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service. Excellent food. My favorite place

    Is this helpful?

  3. Victoria

    Los Angeles

    7 reviews

    4.0

    7 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our server was extremely amenable and made every single one of our requests happen. The food was great. The dining room felt crowded, but it’s a holiday so you expect that.

    Is this helpful?

  4. Anthony

    Washington DC

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Maggiano’s did a great job making Valentine’s Day special. My wife and so had a great time. We’ll definitely be going back!!

    Is this helpful?

  5. Randal

    VIP

    Richmond

    53 reviews

    5.0

    53 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pre-Valentine's Day dinner with some friends. Great server who took good care of us. Food, wine and drink were top notch as usual.

    Is this helpful?

  6. James

    VIP

    Richmond

    6 reviews

    3.0

    6 reviews

    Dined on February 2, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    The kitchen must have had a bad night the food was slow to arrive and cold. The staff was very friendly and tried their best to compensate.

    Is this helpful?

  7. Josaine

    Richmond

    1 review

    3.0

    1 review

    Dined on February 1, 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    Food was amazing as always!! The service was a bit slow due to the surplus amount of people that were there but she still did her best and remained calm !

    Is this helpful?

  8. Susanna

    Richmond

    7 reviews

    3.0

    7 reviews

    Dined on February 1, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 1
    Food was good but expensive. No longer offer to go meals. Very disappointed.

    Is this helpful?

  9. Donna

    Richmond

    14 reviews

    5.0

    14 reviews

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Had to wait for our reservations about 15 minutes. No worries. Wait staff was great as always. Food was prompt and really good as always.

    Is this helpful?

  10. Michelle

    Richmond

    10 reviews

    4.0

    10 reviews

    Dined on January 20, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our waitress was amazing! She was on top of everything we needed and was always checking on us-we loved her! Our food was okay. Our chicken in the Alfredo was undercooked, but the chocolate cake was superb!

    Is this helpful?

FAQs

Maggiano's - Richmond is rated 4.2 stars by 4744 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 97 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Neighborhood
    Short Pump
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 253-0900
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
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  • Cookie Preferences
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