Magic Hour Rooftop Bar & Lounge

Review summary

1. T

   Traci

   New York City

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   We made our reservation for brunch for 6. When we arrived we were sat at a table for 5 that was knee height. I asked the hostess for an alternate seating and they put us at a picnic table… we left without eating. We’ve been here before and the food was decent. The decor was supposed to be pinkmas themed which we were excited about but there was one decoration (gingerbread house) remaining… I suppose they were setting up for new years. All in all a disappointment.
   

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2. S

   Senika

   New York State

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a good experience at this rooftop bar and lounge, drinks 10/10.
   

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3. J

   Julian

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had great experience Food service was good will definitely visit again
   

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4. D

   Deb

   New York City

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was too loud to have conversations. Food was average.
   

   Magic Hour Rooftop Bar & LoungeResponded 5 days ago

   Hi Deb, We understand that conversation could be difficult due to the noise, and we appreciate your feedback on our food. We're always striving to improve and we'll certainly take your comments into consideration. Best regards, The Management Team
   

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5. R

   Rachel

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A little chilly while dining but other than that great
   

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6. L

   Lisa

   VIP

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager, Julien, went above and beyond to make us feel extra special.
   

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7. M

   Megan

   New York City

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun place with amazing staff! I would definitely recommend this place!
   

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8. S

   Semaj

   Philadelphia

   1 review

   2.0

   1 review

   Dined on December 19, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Long story short my bestfriend and I came for the happy hour and were not told our drinks we ordered were not happy hour until AFTER we got bill. I felt I made it at least a little clear we were there for happy hour, especially when we ordered fries and the lady asked if they were happy fries and we said yes. When I asked about it that was the only time the bartender made it clear what was a happy hour drink and what wasn’t. When a white couple sat next to us and said they were there for the happy hour and then ordered a drink she then said that drink was not included in the happy hour and they said ok. The point is she didn’t inform us from the beginning like she did for the couple. The bar counter was not wiped, the cocktail book had water rings from previous drinks, and the clip board with the bill on it was sticky. Will not be coming again.
   

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9. M

   Melanie

   Houston

   2 reviews

   2.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Rated the food 5 stars because we didn’t order anything. I feel like this place is a catfish. It looks nice online but then it’s pretty basic in person. They have all these rude men working and trying to guide you when it’s literally dead af.
   

   Magic Hour Rooftop Bar & LoungeResponded 5 days ago

   Hi Melanie, We appreciate your high ratings for our food, but we're disappointed that you found our service less than satisfactory. We aim to provide a warm, welcoming atmosphere and attentive service to all our guests, and we regret that we fell short this time. Your feedback is invaluable and we will certainly address this issue. We hope to have the opportunity to serve you again and improve your experience. Best, The Management Team
   

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10. J

    Jesse

    New York City

    1 review

    2.0

    1 review

    Dined on December 16, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    The host wasn’t present at the entrance. We pre orderd a bottel of champaign, this came with plastic champaign classes. They totally forgot us after we were seated. And it was cold. The view was nice!
    

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