Main Deck

Review summary

1. L

   Linda

   New York City

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   There were very few people there for a Friday evening. With the limited staff, it was obvious they weren’t expecting anyone. The three menu choices we were interested in weren’t available, so my husband settled on the fish fry which he could’ve had anywhere, and I settled for a bowl of onion soup and salad with salmon. The soup was lukewarm with the cheese barely melted, so I sent it back . No better when it returned. The salmon had a fishy smell and we both agreed it tasted off. The waitress took the salmon off, so that was fair, but there were a number of places we could’ve had a far better dinner. We have really enjoyed Main Deck in the past, and hope they’ll remedy whatever is going wrong now. We are year round lake residents and have many summer visitors but certainly can’t take guests there again unless things improve.
   

   Is this helpful?

   Report
2. M

   Michael

   Poconos

   3 reviews

   4.0

   3 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service. Friendly staff. My wife’s pork was overcooked. My ribeye was perfect. Would definitely recommend it.
   

   Main DeckResponded on November 7, 2024

   Thank you for the review Michael! While we're glad to hear that you enjoyed your ribeye, we're very sorry that your pork was overcooked. We have passed this information to our kitchen to ensure it does not happen again. Thank you very much for dining with us, we hope to see you again for an even better experience!
   

   Is this helpful?

   Report
3. K

   Kevin

   Upstate NY

   1 review

   1.0

   1 review

   Dined on November 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food was terrible. Oysters came out, not on ice, no migonette, no cocktail sauce not even a lemon. Poor presentation. Waitress was clueless, bartender worse. $7 dollar salad had a hair in it. Girlfriend’s drink was so strong she couldn’t finish it. I had Duck, plate presentation was awful, looked like a Pile of dogfood thrown up. My girlfriend’s food was cold. Bad experience , restaurant was beautiful too bad it’s run so poorly. House manager offer free desert,, we declined. $150 dollar meal and not one course was acceptable. Will not return.
   

   Main DeckResponded on November 7, 2024

   We're very sorry to hear that you had an unpleasant experience with us Kevin. We take these matters very seriously and have passed this information on to our kitchen and management. We're taking the necessary steps to ensure our guests do not have poor experiences that do not reflect our high quality standards. We hope that you will decide to give us another chance in the future to provide you with a quality experience.
   

   Is this helpful?

   Report
4. D

   Donald

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on October 23, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Nice quiet restaurant, great views of the Lske, huge bar area, nice outdoor deck overlooking the lake. Plenty of parking. Brussels sprouts were really good. Chicken Caesar salad had very fatty chicken thighs. Could not eat it. Waitress took it off our bill. Nice!!
   

   Main DeckResponded on November 7, 2024

   Thank you for the review Donald! We're very sorry to hear that your chicken caesar salad was not up to standard, we have passed this information to our kitchen to ensure that it does not happen again! We hope to see you again soon!
   

   Is this helpful?

   Report
5. J

   Jason

   VIP

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on October 23, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waitress couldn’t answer most questions. Food was very bland. Drinks were watered down.
   

   Main DeckResponded on November 7, 2024

   We're very sorry to hear that you didn't have a pleasant experience Jason. We have passed this information on to our management and will take the necessary steps to ensure that we are meeting our high quality standards. We hope that your next visit will be a more pleasant one!
   

   Is this helpful?

   Report
6. S

   Sandy

   New York City

   13 reviews

   5.0

   13 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service in such a lovely Keuka Lake community. All the staff is friendly and helpful. Our waitress, Jess, was great. The appetizer are always amazing. Very innovative and delicious. I had the salmon and my husband had the smoked short ribs. Both delicious were prepared with care.
   

   Is this helpful?

   Report
7. G

   Gary

   VIP

   New York City

   48 reviews

   4.0

   48 reviews

   Dined on October 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Nice options on the menu, filet mignon cooked nicely. For the location and billing, could have required a bit more premium service and attention to details, but still very good.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My son ordered the duck and said it was great; my salmon was cooked perfectly; the rest of our group liked their dinners; and our waitress was excellent.
   

   Is this helpful?

   Report
9. TG

   TomG

   Upstate NY

   4 reviews

   4.0

   4 reviews

   Dined on October 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Loved the atmoshere. Our waitress was very pleasant and helpful with the menu. The only problem we encountered was the coffee was not hot and I felt the salmon portion was very small for $32.
   

   Is this helpful?

   Report
10. G

    Gianna

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was outstanding..the waitress was very kind and considerate of my food allergies.
    

    Main DeckResponded on October 9, 2024

    Thank you for the 5 star review Gianna! We're so glad to hear that you had a pleasant experience!
    

    Is this helpful?

    Report