The Mall

The Mall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kay

   Lincolnshire1 review

   2.0

   Dined on May 5, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Oh dear not too good No meat ! 1 pie No fish …. ( really ) Staff friendly We sat for ages before realising we had to order at bar 🙈 No one asked if we wanted more drinks . Bank holiday band almost empty 🥴🥴 Food ok , but presentation rubbish . I don’t think we will return 🥴
   

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2. E

   E

   Lincolnshire1 review

   2.0

   Dined on May 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   The vegetables on the Sunday dinner were raw and the chicken was inedible, one side even has freezer burn
   

   The MallResponded on May 9, 2025

   Thank you for your comments although quite alarming. Please be assured we have investigated thoroughly and are very confused by your review.
   

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3. K

   Karen

   Lincolnshire1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food as always, very busy outside as expected being popular and Good Friday, had to wait for our food to arrive but not bothered as booked for early afternoon, lovely food cooked to perfection as usual, kind, friendly staff who couldn’t be more helpful, short staffed and busy but everyone was served in a good amount of time, love the mall.
   

   The MallResponded on April 21, 2025

   Thank you Karen, I will be sure to pass on your very kind words. Your empathy, patience and understanding is greatly appreciated.
   

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4. M

   Maria

   Lincolnshire1 review

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at The Mall whilst on holiday in Woodhall Spa. The food was lovely, the staff friendly and it made our holiday more enjoyable. The food is good value and of a good quality.
   

   The MallResponded on April 20, 2025

   Thank you so much for your kind words Maria, it really made my heart burst with pride. Our staff work so hard and it’s great to hear feedback like yours.
   

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5. I

   Ian

   London2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked a table for 5 for Mother's Day at The Mall. Although it was busy (as to be expected) the service from all of the staff throughout our meal, and the actual food itself was fantastic. Thoroughly recommend.
   

   The MallResponded on April 10, 2025

   Many thanks Ian. I will make sure to pass your kind comments on to our hard working staff.
   

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6. P

   Pete

   London1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu choice. Friendly staff. Would definitely eat here again
   

   The MallResponded on April 10, 2025

   Thank you so much for such kind words Pete - we look forward to seeing you again
   

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7. P

   Pamela

   London6 reviews

   4.0

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely staff and tasty, basic good value pub food in pleasant surroundings. Several items from menu weren’t available on the day (we were made aware of this on arrival) and the coffee machine wasn’t working but we would happily return.
   

   The MallResponded on February 25, 2025

   Many thanks Pamela, we look forward to your return visit soon
   

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8. t

   theresa

   Liverpool4 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food we had pie chips peas. Pie had plenty of steak filling and was good value. Service was very good. Lovely young lady with green hair served us and made it a very fun experience. Slow service at the bar but still very friendly. Would definitely return. Prices, food and service were excellent.
   

   The MallResponded on February 25, 2025

   Thank you so much Theresa, your kind words mean so much to the team
   

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9. D

   Dee

   Lincolnshire1 review

   2.0

   Dined on January 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Lack of staff. When walked in no staff around. Was told to order at bar. 6 dining 4 wanted steak no steak, We was disappointed. Food came simple but ok x we was very cold as a window was open a jar. Asked them to close it. They said they cannot. They have tried. Asked for the bill and they just came with card reader. They prefer card but some in group wanted to pay cash. He said that’s fine but we don’t have change. A very disappointed group. As expected more but this wasn’t the case.
   

   The MallResponded on February 10, 2025

   We are very sorry that your experience was not up to our usual standard. All of the points raised will be discussed with the staff and envisage that training will be updated and your future visits will be satisfactory.
   

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10. D

    Dean

    Lincolnshire1 review

    5.0

    Dined on December 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the festive menu on Boxing Day. It was outstanding. Not only the food, but the staff too. Glenn and his team were brilliant and nothing was too much trouble. We were looked after extremely well. Couldn’t fault the food or the service at all.
    

    The MallResponded on February 10, 2025

    Thank you so much - It really means alot to us that you have taken time to write a review.
    

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