Mama Makan Indonesian Kitchen

Review summary

1. s

   sally

   Cincinnati1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Valentine’s Day: food was excellent. It was not expected it was an expensive fixed price rice table ($65) even for vegan and no a la carte. Service was AWFUL- catered to table next to us with free drinks, apologies and free drinks while he ignored us
   

   Mama Makan Indonesian KitchenResponded on February 20, 2025

   Dear Sally, Thank you for choosing Mama Makan to celebrate your special occasion, and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the food at our restaurant. However, we are truly sorry that the service and pricing of our Valentine's Day set menu did not meet your expectations. Our goal is to provide an exceptional dining experience to all our guests, and it is clear that we fell short during your visit. We value your feedback and will use it to improve our service. We hope to have the opportunity to welcome you back and allow us to have the chance to provide you with a better service and experience. Thank you once again for your feedback. Kind regards, Woojin Lee Assistant Outlets Manager.
   

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2. R

   Rafal

   Liverpool1 review

   2.0

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Our experience started with a problem with the reservation. They did not have it on the list. It was new years eve and I've booked it 2 months in advance and confirmed a day before. But they still had an open table, so we managed to sit down. The menu was fixed at 110 euros per person with a choice of a starter and a drink. The service was OK, however we asked several times for tap water for the table, when they finally brought it it was 15 euros per bottle and lasted for 4 glasses. We didn't know any better so we went with it. Turned out they also had free tap water carafes, they just decided they can ballon the price. That practice is popular in restaurants, it does not make it any better or less rude. After that came the food. It was OK. It came really late, but it was a taster menu of 13 things, so it is to be expected. The dishes were very oily. A lot of them came already cold, even tho they should have been served hot, like for example the stew. Two of the 13 things was rice, one plain one fried. Between four people it disappeared almost immediately as it was served in tiny bowls like the rest of the selection. We finished about 50-60% of the food. I cannot say it wasn't tasty, some of it was quite nice, but it definitely was much less appealing cold than it would have been hot. It was the evening of new years eve, so the staff was pushing us to finish quickly and move to the crowded bar. Overall, we spend just over 500 euros and left quite unsatisfied. Maybe they would have been better on a regular evening? But then again, looking at all the other reviews, they say pretty much the same things regardless of the time of the year... If you're looking to spend a lof of money and have a mediocre experience, this is the place for you.
   

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3. S

   SOPHIE

   Montreal1 review

   3.0

   Dined on December 30, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Great good, average service / long and once the meal was served were never checked on.
   

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4. B

   Brooke

   Munich7 reviews

   4.0

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food, service and atmosohere were all great. Quantity and quality of the rijsttafel both excellent. We were disappointed by the desserts, however. They were tiny and not that tasty.
   

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5. t

   tochi VIP

   Washington DC2 reviews

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing. I would go back here again and again!
   

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6. J

   James

   New York City1 review

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firdt time eating Indonesian food. we had the rice table. Server was great and explained everything and helped us order. to make sure we were good the manger stopped by to do the same. Great service all around. Great and abundunt food. Hight recommend.
   

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7. R

   Robert VIP

   Philadelphia9 reviews

   5.0

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Good food! Expensive though but original modern twist of the rijsttafel! Always weird when nobody speaks Dutch while in a restaurant in Amsterdam...so, it is also explicitly called rice table by the servants...
   

   Mama Makan Indonesian KitchenResponded on November 28, 2024

   Dear Robert, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you enjoyed your experience at Mama Makan. Your kind words about the food mean a lot to us. We’re always striving to provide the best possible experience for our guests, and we're glad we could meet your expectations. Looking forward to welcoming you back soon! Warm regards, Sven - Host at Mama Makan
   

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8. m

   meena

   London10 reviews

   3.0

   Dined on November 6, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   The maitre d’ told us they were fully booked and turned us away. We booked on OpenTable and went back 15 mins later and were seated in the half empty restaurant. They were whispering about us, quite rude. The waitress spilt food on our table and just left it there. The food was excellent.
   

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9. R

   Rebecca

   Pittsburgh1 review

   5.0

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants we’ve been to in the world. Ambiance was incredible and staff was even better. Best Indonesia food we’ve ever had!
   

   Mama Makan Indonesian KitchenResponded on October 18, 2024

   Dear Rebecca, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you enjoyed your experience at Mama Makan. Your kind words about the staff and ambience mean a lot to us. We’re always striving to provide the best possible experience for our guests, and we're glad we could meet your expectations. Looking forward to welcoming you back soon! Warm regards, Sven - Host at Mama Makan Team
   

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10. B

    Bozena VIP

    London6 reviews

    3.0

    Dined on September 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    On the evening we were there they had a set menu. Half of it was good, the other half was kind of tasteless. The restaurant was quite busy, so the service was a little slow.
    

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