Mamasan Kitchen and Bar

Review summary

1. A

   Aaron

   Gold Coast

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappointed. When coming to the Gold Coast this is the first restaurant we book. Keep up the good work guys. 👍
   

   Mamasan Kitchen and BarResponded 2 days ago

   Hi Aaron, It's amazing to see you have enjoyed dining with us on more than one occasion, feedback like this lets us know we're delivering a dining experience to our standards consistently! Thank you for the positive review and your compliments, we hope you have the opportunity to dine with us again soon! Regards, The Team at Mamasan Kitchen + Bar
   

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2. B

   Brad

   Brisbane

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I love this place, and have been quite a few times, but last night was not their best.
   

   Mamasan Kitchen and BarResponded 2 days ago

   Hi Brad, Thank you so much for taking the time to review your most recent experience with us at Mamasan Kitchen + Bar. We strive to offer a great dining experience for all our guests and we're sorry to hear we missed the mark on your last visit. We look forward to seeing you again soon, and we will pass this feedback on to our team! Regards, The Team at Mamasan Kitchen + Bar
   

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3. S

   Sylvia

   New South Wales

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot. Cool vibe. Bar is well stocked. Service from a new employee was excellent- attentive & discrete. He was great. Highly recommend this spot
   

   Mamasan Kitchen and BarResponded 2 days ago

   Hi Sylvia, Thank you so much for your lovely comments! We're glad to hear you enjoyed the Mamasan experience. We welcome you back to try some more! Your culinary adventure awaits! Regards, The Team at Mamasan Kitchen + Bar
   

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4. D

   Diane

   Brisbane

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Great food - every time we go there. Last night we were told to get takeaway for any further food we wanted as the table had been booked. Our booking was for 6.00 and we were told this at 6.50. Wow. We were allowed to stay but felt like intruders. Will think twice before booking again.
   

   Mamasan Kitchen and BarResponded 1 day ago

   Hi Diane, Thank you for sharing your feedback. We apologize for the experience you had during your recent visit. To ensure all our guests have the opportunity to enjoy their reservations, we have a 1 hour and 45-minute dining policy for tables of two. As you arrived earlier, this may have inadvertently adjusted the timing in our system, leading to some confusion. Our goal is always to accommodate our customers and provide the best dining experience possible. We regret that this situation made you feel rushed and we appreciate your understanding. We hope this experience doesn’t deter you from visiting us again, as we’d love the opportunity to welcome you back and ensure your next visit is as enjoyable as the food you’ve come to love. Warm regards, The Team at Mamasan Kitchen + Bar
   

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5. J

   Jenny

   Gold Coast

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Talya our waitress was amazing and the food was incredible . Everything was perfect
   

   Mamasan Kitchen and BarResponded 6 days ago

   Hi Jenny, Thank you for giving us a perfect rating! I’m sure our entire venue staff enjoyed catering to your needs as much as you enjoyed your dining experience with us. We will also pass on your compliment to Tahlia. We look forward to welcoming you back to our venue in the near future! Regards, The Team at Mamasan Kitchen + Bar
   

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6. B

   Belinda

   New South Wales

   1 review

   vip
   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous Food even for a coeliac, Thankyou Mamasan for providing an amazing foodie experience even for us on a strict gluten free diet
   

   Mamasan Kitchen and BarResponded 6 days ago

   Hi Belinda, Thank you for taking the time to review your experience at Mamasan Kitchen + Bar. We're delighted you enjoyed our gluten free dishes! We look forward to welcoming you back soon. Regards, The Team at Mamasan Kitchen + Bar
   

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7. S

   Sonia

   Gold Coast

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall a pleasant experience but the music was a little too loud
   

   Mamasan Kitchen and BarResponded on November 29, 2024

   Hi Sonia, Thank you so much for taking the time to review your most recent experience with us at Mamasan Kitchen + Bar. We are so glad to hear that you enjoyed your time with us! We hope to see you back again soon, and we will pass this feedback on to our team! Regards, The Team at Mamasan Kitchen + Bar
   

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8. N

   Nance

   Melbourne

   4 reviews

   5.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a business lunch for 2, chose the Uin banquet and it was amazing!
   

   Mamasan Kitchen and BarResponded on November 29, 2024

   Hi Nance, Thank you so much for taking the time to review your most recent experience with us at Mamasan Kitchen + Bar. We are so glad to hear that you enjoyed your time with us and the Yin Banquet! We hope to see you back again soon, and we will pass this feedback on to our team! Regards, The Team at Mamasan Kitchen + Bar
   

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9. B

   Beau

   Gold Coast

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible. The service was amazing. I will be coming back here for dinner again and again
   

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10. E

    Elaine

    Gold Coast

    1 review

    3.0

    1 review

    Dined on November 27, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    When we arrived we were welcomed by a waitress who guided us to our table, we arrived just before 6, we did wait a while for our drinks. The small plates were nice but there was no flavour in the pork san choy bao, there was only four leaves for 5 of us the duck pancakes were average something I have had many times at home definitely not enough for 4 people as recommended by the waitress, the beef wagyu curry was not a curry it was pulled beef in a stock again no heat just a light stock in a bowl, overall a great restaurant but not the depth of flavour I wanted from a modern Asian restaurant. Also we hadn’t finished and wanted a dessert and were told our table was needed as our time had exceeded, when you are spending hundreds of dollars and are forced to alternate seating is a little inconvenient,
    

    Mamasan Kitchen and BarResponded 6 days ago

    Dear Elaine, We’re sorry to hear that your recent experience didn’t meet your expectations in terms of both service and food. Your comments are truly valued, and we appreciate you bringing these matters to our attention. To provide a smooth dining experience for all our guests, we have a 2 hour dining time policy for bookings of 4 guests. However, we sincerely apologize if this made you feel rushed during your visit. Your feedback regarding the Wagyu curry and pork san choy bao has been noted and we will review these dishes to ensure they meet our usual standards of quality and consistency. We’ve passed your comments along to our management team, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Regards, The Team at Mamasan Kitchen + Bar
    

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