Marcus Bar & Grille

Review summary

1. D

   Dadisi

   VIP

   Atlanta Metro

   11 reviews

   2.0

   11 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I've dinned at this restaurant many times in an attempt to give it a fair chance as it changed chefs and managers over the past year. I will say first and foremost, I've always had great attentive service. I've dinned solo and with groups and the service has always been the highlight of my dining experience. That said, I've struggled with the quality of the food over the past year. It's never consistent and ALWAYS too salty. I don't understand the need to over salt food in any restaurant but particularly this restaurant given it's a Soul Food restaurant and unfortunately Soul Food already has a poor reputation for being too salty, too greasy, and too sweet. In the case of Marcus Bar & Grille, the food is consistently too salty and that's a shame. As someone who has dinned at several Marcus Samuelsson restaurants, my favourite being Red Rooster in Harlem, I'm simply disappointed with Marcus Bar and Grille. Atlanta deserves better.
   

   Is this helpful?

   Report
2. G

   Gwen

   VIP

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of eight we seated quickly and the service was amazing and the food was unbelievable. I would definitely return. I would love to come when it’s not a buffet, but the food was still Chef’s kiss.
   

   Marcus Bar & GrilleResponded 4 days ago

   Thank you so much, Gwen! Glad you enjoyed everything. Have a great holiday season. See you next time. Best, The Marcus Bar & Grille Restaurant Team
   

   Is this helpful?

   Report
3. L

   Lillie

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Everything was ok but our seating was TERRIBLE right in front of the buffet line and the people crowded around the table while we eat and had to keep moving the chair..
   

   Marcus Bar & GrilleResponded 3 days ago

   Hi Lillie, We sincerely apologize for the seating arrangement during your visit and understand how uncomfortable it must have been to have people crowding around your table. This is certainly not the experience we aim to provide, and we truly appreciate you bringing this to our attention. Thank you for being our guest, and we hope you’ll give us another chance to redeem your faith in our restaurant. Sincerely, The Marcus Bar & Grille Team
   

   Is this helpful?

   Report
4. A

   Annsleigh

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   A friend and I made a reservation but decided to enjoy the quick service provided at the bar. The experience was off to a good start, including complimentary drinks due to the extended wait time. The salmon portion was a bit small but well cooked. However, customers were not reminded that the establishment is cashless. The bartender serving at the time was irritated with a customer carrying cash and allowed his frustration to pour over into our dining experience. He shared sarcastic comments and presented a rude demeanor. This changed the trajectory of our evening.
   

   Marcus Bar & GrilleResponded 3 days ago

   Dear Annsleigh, Thank you for bringing this experience to our attention. We sincerely apologize for the less-than-professional attitude you encountered during your visit. We strive to provide a welcoming and friendly atmosphere for all our guests, and we clearly fell short during your visit. What you have described is not reflective of the high standards we hold our team to, and we will address this with them directly. We truly appreciate your understanding and feedback, and we hope you’ll consider giving us another opportunity to provide you with a much better experience in the future. Warm regards, The Marcus Bar & Grille Team
   

   Is this helpful?

   Report
5. K

   KIM

   VIP

   Tampa

   66 reviews

   4.0

   66 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I love the ambiance of this restaurant. A really cool vibe with good food and music. All of us enjoyed our meals. We ordered several items off the menu and was not disappointed. I higly recommend the cornbread, collards, fried chicken and brussel sprouts. Everything was very tasty and had good portion size. I definitely would return to try more dishes.
   

   Marcus Bar & GrilleResponded 4 days ago

   Dear Kim, We’re delighted you enjoyed our vibrant atmosphere, music, and delicious food. It’s fantastic to hear that the portions were satisfying as well. Your enthusiasm for trying more menu items means the world to us, and we look forward to hosting you again soon! All the best, The Marcus Bar & Grille Team
   

   Is this helpful?

   Report
6. A

   Alexis

   Atlanta Metro

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was great but when we went to pay the bill with cash and got up to leave we found out it was a cashless establishment. That would have been nice to know in advance but overall great food
   

   Marcus Bar & GrilleResponded 4 days ago

   Hi Alexis, Thank you for your feedback. We're so glad you enjoyed the food and had a great experience overall. We sincerely apologize for any inconvenience caused by our cashless policy. Your feedback is invaluable, and we will share it with our team. We hope to welcome you back soon. Wishing you a wonderful holiday season. Warmly, The Marcus Bar & Grille Team
   

   Is this helpful?

   Report
7. D

   Dennis

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress, Chanel J., was beautiful, and was exceptional with her service. I’ll definitely will be a repeat patron.
   

   Is this helpful?

   Report
8. C

   Cheryl

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as always! One of our favorite restaurants.
   

   Marcus Bar & GrilleResponded 6 days ago

   Wow, Cheryl! We're blushing over here! We hope you will join us again the next time you're in the neighborhood. Best regards, The Marcus Bar & Grille Restaurant Team
   

   Is this helpful?

   Report
9. A

   Angel

   VIP

   Atlanta Metro

   15 reviews

   3.0

   15 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We’ve been her for the weekend brunch buffet and really enjoyed the experience and food. So we decided to try the Sunday evening buffet especially with a live Dj. Food was constantly out which didn’t make since as the restaurant wasn’t packed. It was like they weren’t prepared or something but multiple items were out at the same time making the buffet look empty numerous times within our 90 minutes dining limit. Their quality of the food wasn’t there and options were limited for it to be much more expensive than the brunch buffet. But the music was a vibe!
   

   Is this helpful?

   Report
10. M

    Mondi

    VIP

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Music was super loud. $50 buffet was a little pricey for what you get. Should have better desserts
    

    Marcus Bar & GrilleResponded on December 9, 2024

    Hi Mondi, We appreciate your review. We are sorry to read that you found the music too loud when you dined with us. Our goal was to create an exciting environment, and it appears we missed the mark. Please accept our sincerest apologies. We also appreciate your feedback on our desserts and value. Please trust that we wanted you to love everything about your experience, and we hope you will join us again and allow us to restore your faith in our restaurant. Warmly, The Marcus Bar & Grille Team
    

    Is this helpful?

    Report