Marino's Italian Kitchen and Bar

Review summary

1. R

   Robert

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Northern Italian cuisine. A real pleasure.
   

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2. M

   Mary Ellen

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very upbeat fun place to have dinner. Indoor outdoor restaurant with indoor outdoor bar. Food was good and there’s a nice wine list. Service was also quite good. I will return and I recommend.
   

   Marino's Italian Kitchen and BarResponded 2 days ago

   Thank you for your wonderful review! We're so glad you enjoyed the upbeat atmosphere, our food, wine list, and great service. It means a lot that you recommend us, and we can’t wait to welcome you back for another fantastic evening!
   

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3. l

   leonard

   Phoenix

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at this restaurant would easily go back again. Food was great and the atmosphere was very, very nice. Nice to go to a dinner place. We could actually have conversations and not have a too loud.
   

   Marino's Italian Kitchen and BarResponded 2 days ago

   Thank you! We're glad you enjoyed the food and peaceful atmosphere. We look forward to welcoming you back soon!
   

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4. S

   Steven

   VIP

   New York City

   102 reviews

   4.0

   102 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was very good but not fantastic. Waitress was over the top with nonsense.
   

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5. R

   RONALD

   Phoenix

   50 reviews

   5.0

   50 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The restaurant is not busy at lunch, but the service and the food is outstanding. The short rib ravioli was excellent and ther tiramisu is homemade.
   

   Marino's Italian Kitchen and BarResponded 2 days ago

   Thank you for your review! We're thrilled you enjoyed the short rib ravioli and homemade tiramisu. We appreciate your kind words and hope to see you again soon!
   

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6. L

   Lori

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Drinks were yummy and the food was great! Our server was outstanding !
   

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7. S

   Shirley

   VIP

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit to Marino's and we were not disappointed. We stopped in with family to celebrate early Xmas dinner. Had a reservation and were seated in timely fashion. The restaurant setup is nice and open with plenty of seating both inside and out. We were seated at a nice comfy booth that accommodated our party of five. We were greeted by our server Natasha, who was very pleasant and engaged. Being our first visit, we had several questions for her and she was very helpful in offering up suggestions. We heard so much about the short ribs being so delicious that we ordered both the entree and the ravioli versions. These dishes did not disappoint! The meat just fell off the bone on the entree and the mushroom sauce with the ravioli was absolutely amazing. Also tried the Pesto tortellini and that was pretty good too. They have full bar and were able to make my husband's favorite Kentucky Mule that was fantastic. So glad we tried some place new and will add this to our list of faves!
   

   Marino's Italian Kitchen and BarResponded 2 days ago

   Thank you for celebrating your early Christmas dinner with us at Marino's! We're delighted to hear you enjoyed your experience, from the cozy booth to Natasha’s attentive service. It’s wonderful to know the braised short rib and ravioli lived up to their reputation, and that the Kentucky Mule was a hit! We’re honored to make your list of favorite spots and look forward to welcoming you back soon.
   

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8. M

   Michelle

   Phoenix

   46 reviews

   1.0

   46 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was freezing. It was 60 degrees and every window and door were open, plus the air conditioning was on.. You have to wear a parka in order to enjoy your dinner and enjoy eating food that gets cold the minute it arrives. The managers were young and disrespectful when we tried to communicate to them. We left and will never be back unless there is a change to the management staff and treatment of guests. They responded publicly to this post with inaccurate info and never took responsibility. It shows their lack of ownership to manage this restaurant and take care of guests. The right thing to do was to say I’m sorry you were so uncomfortable and cold. We should have tried to listen to what you were saying and not escalate the situation by making you feel more uncomfortable or disrespected. Perhaps we could have sat you by a heater since we had a relatively empty restaurant or made an attempt to close a window or door. We have LEARNED from this experience and APOLOGIZE.
   

   Marino's Italian Kitchen and BarResponded on December 3, 2024

   Hi Michelle! After showing up late to your reservation, we made multiple efforts to try and accommodate you at various locations in the restaurant. You then became abusive towards my staff - something I will not tolerate. I appreciate you leaving once you were told security was going to be called.
   

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9. T

   Timm

   Phoenix

   4 reviews

   4.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was good. Server didn’t check on our entrees after they were dropped until we were about done.
   

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10. B

    Brenda

    Phoenix

    1 review

    5.0

    1 review

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience and food. Was decorated for holidays too.
    

    Marino's Italian Kitchen and BarResponded on December 3, 2024

    Glad you enjoyed you're visit! Come by again soon.
    

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