Mastro's City Hall Steakhouse

Review summary

1. J

   Jennifer

   Montana

   2 reviews

   vip
   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great classic steakhouse experience with exceptional service. Food was delicious!
   

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2. K

   Kim

   Orlando

   3 reviews

   vip
   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   First, they sat us at a table on the bar next to the piano player that was very loud. They moved us to the main dining room and we thanked them very much. There were 5 of us for dinner and 3 of us ordered steaks. Two of the steaks had to be sent back because they were completely raw. Not 5 minutes later the manager brings back the New York strip and a pice of filet. The New York was still raw and the filet they brought back had the silver thing in it you cannot cut through. They took the New York back again and at this point, the rest of us were done with our dinners. The third time they brought it back, it was medium and not medium rare as ordered. The manager said it would be taken off the bill however, nothing was taken off of the bill. I felt bad for the server as none of this was his fault and he was great.
   

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3. L

   Lisa

   New York City

   50 reviews

   vip
   5.0

   50 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastros’s restaurant is one of our fav places in Scottsdale. Always amazing service (even at the holidays) and delicious menu choices. Highly recommend!!
   

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4. M

   Mark

   Phoenix

   8 reviews

   2.0

   8 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Unfortunately the service was not up the standards of the past by a long shot. The support service was great and the food excellent, however the server was untimely and forgot us more than once. We may go again in the future, however this is the type of experience that may keep us from going. Scottsdale has enough options to go elsewhere.
   

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5. L

   Lusine

   New York City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   The waitress was very annoying , she kept coming to us and bothering us during private conversations
   

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6. n

   neishma

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing! Such a great piece for any occasion
   

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7. M

   Meredith

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a wonderful Birthday dinner celebrating my husband. Our food and server were fantastic!
   

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8. C

   Catherine

   Monterrey

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved everything from the service to the delicious appetizers, salads and entrees. The butterscotch cake is legendary! Second time here and will definitely come again! Thank you!
   

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9. S

   Stevie

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, nice seafood, and tasty steak cooked perfectly
   

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10. K

    Kate

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on November 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Always a nice time. Great food, good service, ambiance and live music. Can't go wrong!
    

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