Mazzola's

Review summary

1. D

   Daniel

   New York City

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Our server was notably high or drunk or both. I tried to give him the benefit of the doubt, but he forgot a drink order after we had to tell him 3 times (finally asked another server to bring it). The first appetizer we put in never arrived. We asked to have it removed from our bill which it never was. It was still on our bill when he gave us the check. I’ve eaten here several times and the service has continuously deteriorated. There’s way better spots in Steamboat. I’ll never go back to Mazzola’s.
   

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2. J

   Jill

   Charleston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal at Mazzola s. Food and wait staff were excellent ! Great place to eat downtown!
   

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3. E

   Eileen

   Greensboro

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. A bit of a mixup on the ordering, and in the billing, however it all got sorted out quickly. Would recommend though.
   

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4. S

   Sterling

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Sorry it just wasn't very good- the food-the service. No one smiles - no one says hello. Waited forever to be cleared add then check was dropped with no offer of dessert. Vudu Papadelle was flat out gross.
   

   Mazzola'sResponded on December 18, 2024

   Sterling, we are very disappointed to hear about your negative experience with us. We sincerely apologize for the negative experience with our customer service as that does not reflect what we pride ourselves in. Thank you for the honest feedback and it will be relayed to our team.
   

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5. OT

   OpenTable Diner

   Des Moines

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our dinner at Mazzola’s - delicious, great service, big portions so plenty for left overs. Great all around! Would come back!
   

   Mazzola'sResponded on December 14, 2024

   Thank you so much for the wonderful review! We love to hear about what your highlights were! We hope to see you again soon!
   

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6. R

   Ryan

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I enjoyed the special of the evening paired with a red wine that was suggested. Portions served were more than we can eat and all great dishes.
   

   Mazzola'sResponded on December 14, 2024

   Ryan, thank you so much for the 5 star review! We are glad you enjoyed the wine that was suggested! We hope to see you again!
   

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7. T

   Tammy

   Denver

   6 reviews

   5.0

   6 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We highly recommended Mazzola’s. Excellent food every time we go.
   

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8. A

   Amy

   Denver

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Huge portions. Excellent staff.
   

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9. S

   Steve

   London

   34 reviews

   4.0

   34 reviews

   Dined on December 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Erin was very pleasant & attentive regarding timing. Vodka shrimp without shrimp quite good & appreciated the modification. Calamari too high ratio of batter to fish. Ciopino delicious.
   

   Mazzola'sResponded on December 18, 2024

   Thank you so much for taking the time to leave an honest review. We appreciate your kind words about Erin as well as the feedback on the calamari! We hope to see you again!
   

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10. S

    Sandy

    VIP

    San Francisco

    30 reviews

    5.0

    30 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We ordered pizza and it was delicious. The crust was like a sourdough crust. The waiter was attentive and very nice.
    

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