McLoone's Boathouse

Review summary

1. J

   Judith

   New York City26 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and service, never a bad experience at McCloone’s.
   

   McLoone's BoathouseResponded 4 days ago

   Hello, Thank you so much for sharing your experience with us! We are so happy that you enjoyed yourself and can not wait to see you again next time! Warm Regards, Deanna McBain General Manager McLoone's Boathouse
   

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2. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was a rough one tonight at McLoones! We were told our reservation wasn’t ready and waited 30 minutes. No one checked with us. Then we told the hostess we were going to leave and she said she could seat us. No one ever came to us at the table. We waived down a manager finally and he brought us water. Almost an hour after our reservation we decided it was time to leave and go somewhere else. Hopefully it was just an off night.
   

   McLoone's BoathouseResponded 4 days ago

   Thanks for the review. We sincerely apologize for the inconvenience you experienced during your visit to McLoones' Boathouse. We understand how frustrating it can be to wait for a table and not have the service you expect. It's never our intention to keep our guests waiting. We're also sorry for any misunderstanding with the hostess regarding your decision to leave. We appreciate your patience and understanding and hope to have the opportunity to serve you again and provide a better experience.
   

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3. C

   Charmaine

   New York City3 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Long wait times for seating and food. Poor service but nice ambience.
   

   McLoone's BoathouseResponded 4 days ago

   Thanks for visiting us, Charmaine! We're sorry to hear about the long wait times you experienced. We strive to provide excellent service and a pleasant ambiance, so we regret that we fell short during your visit. We appreciate your feedback and will certainly work on improving these aspects. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team at McLoone's Boathouse.
   

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4. D

   Deepa

   New York City1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amanda was amazing. She was very attentive and friendly. Food was great too. Loved the ambience.
   

   McLoone's BoathouseResponded 4 days ago

   Hello Deepa, Thank you for your wonderful review! We're thrilled to hear that you had a great dining experience at McLoone's Boathouse. We take pride in our attentive and friendly service, and it's wonderful to know that you enjoyed the ambience as well. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. A

   Andrea

   New York City1 review

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Adam our server was amazing. Honestly this place is one my favorites. I would consider myself a generally picky person in terms of food so I will just have to say that the food is OK, but it always leaves me satisfied. Brunch on Sundays is quite expensive for what it is but we love the space and absolutely keep coming back because this place is so family friendly!! Thank you McCloones!
   

   McLoone's BoathouseResponded on March 26, 2025

   Thanks for visiting us, Andrea! We're thrilled to hear that you consider us a favorite among your family-friendly preferences. It's great to know that you're satisfied with our space and food, but we're always striving to provide a more than satisfactory experience for our guests. We appreciate your feedback and look forward to serving you again soon at McLoone's Boathouse. Best, The Management Team
   

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6. J

   Jeanette VIP

   New Jersey21 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   It was a very strange combination of hits and misses. The omelette was good, but scrambled eggs were cool and overdone and the bacon was downright cold which made the grease congeal- very unappealing. The shrimp were large, delicious and fantastic but this lox platter didn't even have onions or capers and unfortunately, the bagels were dry as sawdust without any flavor. Lenders bagels would have been much better. In addition to the sawdust bagels, there are only many croissants and no other selection of sliced bread or rolls. The desserts were mostly terrible except for the mini cream puffs. We nevertheless enjoyed ourselves because the servers were fantastic and we were determined to have a good time.
   

   McLoone's BoathouseResponded on March 26, 2025

   Thanks for visiting us, Jeanette. We're glad to hear that you enjoyed the shrimp and the service at McLoone's Boathouse. We're sorry to hear that some of our dishes didn't meet your expectations. Your feedback on the omelette, scrambled eggs, and bacon has been noted and will be shared with our culinary team. We're also sorry to hear that our bagels and selection of bread didn't hit the mark. We appreciate your honesty and we're always looking to improve. We hope to welcome you back soon for a better experience.
   

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7. R

   Reginald VIP

   New York City1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   My NY strip had more fat than meat The crab cakes were nasty Greeter, waitress and other servers were great and on point.
   

   McLoone's BoathouseResponded on March 26, 2025

   Thanks for the feedback, Reginald! We're thrilled to hear that you found our staff to be great. However, we're sorry to hear that your steak and crab cakes didn't meet your expectations. We always aim to deliver the best quality to our guests, and we appreciate your feedback on this. We hope to see you again soon for a more satisfying dining experience! Best, McLoone's Boathouse Management Team
   

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8. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Amelia was a great server & food was very tasty. I just wish we sat in back room as chairs were uncomfortable & it was loud.
   

   McLoone's BoathouseResponded on March 26, 2025

   Thanks for visiting us at McLoone's Boathouse! We're thrilled to hear that you enjoyed our food and found our service to be excellent. We apologize if the seating arrangement was uncomfortable and the noise level was a bit high. Your feedback is valuable and we'll certainly take it into account as we continually strive to improve our guests' experiences. We hope to see you again soon for another taste of our delicious food!
   

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9. K

   Katie VIP

   New York City13 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for St. Patrick’s Day Bingo Night and we won second place! The dinner specials were delicious and the cocktails were a delight. 10 out of 10, would Bingo again.
   

   McLoone's BoathouseResponded on March 26, 2025

   Hi Katie, We're thrilled to hear that you enjoyed your St. Patrick's Day Bingo Night! It's wonderful to know that our dinner specials, cocktails, and the overall experience made your night special. We're especially pleased that you felt our efforts added value to your experience. You might be interested in some of our other fun events such as Trivia Night and Karaoke! You can find dates under "Happenings" on our website. We look forward to your next visit and promise to continue delivering top-notch service and delicious food and drinks. Best wishes, The Management Team
   

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10. L

    Lou

    New York City3 reviews

    5.0

    Dined on March 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very nice ambiance with detailed interior. Beautiful environment
    

    McLoone's BoathouseResponded on March 26, 2025

    Thanks for visiting us, Lou! We're thrilled to hear that you enjoyed the ambiance and interior of McLoone's Boathouse. We're glad you found our environment beautiful. We noticed your rating on value and we appreciate your honesty. We strive to provide the best experience and your feedback helps us do that. We hope to welcome you back soon. Best regards, The Management Team
    

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