McLoone's Boathouse

Review summary

1. M

   Monica

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall, quality and quantity was very good. Our reservation was for Noon and had to wait for a few minutes while the table for our party of 6 was getting ready. I did have to then approach the hostess desk to find out if the table was ready for us which we were then seated immediately. The ambiance was nice with many families, the noise levels a bit loud but to be expected for brunch time. Our server was very attentive and friendly! Definitely recommended beautiful location will return for when the weather gets warmer!
   

   Is this helpful?

   Report
2. R

   Rachael

   New Jersey

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our time today. The food was excellent but the service was better from the hostesses greeting us warmly to being seated right away it was such a lovely experience. Above all our server Amanda was courteous knowledgeable pleasant and attentive. She made great recommendations and made sure we were happy. Thank you Amanda for making our time relaxing and enjoyable. We definitely will be back again. The seasonal decor was also a plus!
   

   Is this helpful?

   Report
3. V

   Veronica

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I’d like to note this is only a reflection of the Thanksgiving day service. I can’t comment on regular days. This restaurant struggles with keeping up with the crowds and would probably benefit with limiting the crowd to improve service. I personally will not go back. Their food is offered buffet style. They struggled with keeping plates on for the buffet. Of the three plates on the table, mine was filthy. Then the buffet selection is limited. They offer turkey, salmon, ham, with a carving station. The sides are not replenished fast enough but you can make a plate. The desserts are limited. Getting water and beverages refilled was a struggle. They missed out on profit because no one asked if you wanted another round of cocktails. I observed only one floor manager when it appears there should have been three as the busboys struggled to replenish napkins/ silverware. We had to get up and ask them for silverware. Same with trying to get our check. They are either understaffed or undertrained. This is not a luxury experience. The place looks great but it’s not great service. But it is affordable and you can see you get exactly what you paid for. Nothing impressive.
   

   Is this helpful?

   Report
4. J

   Janet

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our Thanksgiving Buffet this year! Honestly , was the best in about 3 yrs ! Nice relaxing Holiday dinner ....
   

   Is this helpful?

   Report
5. D

   Dan

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have been to McLoones for Thanksgiving, Easter and Mother’s Day brunch for many years now. Usually food and service are fantastic. However this year we were all severely disappointed in both. The quality of the food was subpar, the same selection as last year and just not good. The servers are usually very attentive and check in regularly to see of anything is needed. But our server this year was just not that good. Even going as far to ask if we needed our check the moment we sat down with some dessert. Not asking if we wanted tea, coffee or anything else. Once again lackluster meal and service. Which is a shame because we have always referred all of our friends to eat here for Thanksgiving, Easter or Mothers Day.
   

   Is this helpful?

   Report
6. B

   Barbara Ann

   New Jersey

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been coming to celebrate for many years and it has always been an outstanding experience for us.
   

   Is this helpful?

   Report
7. A

   Alexis

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely birthday dinner with our granddaughter. Service and ambiance were both wonderful!
   

   Is this helpful?

   Report
8. H

   Howard

   Poconos

   2 reviews

   4.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice open and spacious restaurant. Unfortunately, the table nearby had a very noisy family with screaming adults and children. Looks like it would be lovely to visit during warm weather when outdoor dining is possible. Nice selection of well-made specialty cocktails. Beer selection is limited, though. Food was good, but not great. My crabcake sandwich seemed a little undercooked.
   

   Is this helpful?

   Report
9. J

   Joe

   New York City

   20 reviews

   3.0

   20 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   McLoone’s has lost its edge. It began when we sat down in the mostly empty dining room. The hostess acknowledged that it was our anniversary as I specified when making the reservation, yet sat us at a table with a view of a wood wall when there were other tables with views available. There were several tables towards the fireplace and in center of the dining room that would have been much better (again, the place was practically empty at 7pm on a Friday night). Once I spoke to a lovely waitress about moving tables and we relocated to one with an actual window view, a different waiter came to serve us. He was pleasant enough and went over the specials for the evening. I opted for water whereas my partner decided to order wine. We ordered the Brussels sprouts appetizer that, once it arrived, had very little sprouts and mostly a pumpkin seed/craisins/sweet potato mix on a plate that was drizzled with balsamic-type of spread and looked messy - the brussel sprouts had no seasoning whatsoever and you had to rub the sprouts in the little balsamic spread to get some type of taste to them. The raisin/craisins were too sweet and the presentation was lackluster. I had to ask the waiter for a water refill several times throughout the evening which was disappointing when other waiters were constantly refilling their tables’ water glasses. Once my dinner arrived (I ordered the burger they call “Braveheart”), the disappointment continued. The presentation was poor. My burger looked like it slid towards the edge of the plate while the basket of fries appeared to be the only highlight since they were still hot and had good seasoning on them. The burger itself was a good size, but was very bland; the “cheddar” cheese on it looked like McLoone’s was going through a cheese famine. The two slices of cheese looked like it was one slice cut in half and was so thin I might as well ordered a plain hamburger. The noise level was too high as were the prices for a poor dinner experience.
   

   Is this helpful?

   Report
10. v

    vanessa

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on November 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience aa usual I have been going there for the past 5 years and my board meetings always happen there great place Nd good environment.
    

    Is this helpful?

    Report