McLoone's Boathouse

Review summary

1. s

   steve

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Ran out of the halibut dinner I requested. The starters and some dinners were good, but crab cakes were not lump, dry and without flavor. Ran out of bread for the table. Said the kitchen stopped making bread. Had to twice ask for refill of water glasses. Food placed at table but we had no setups. Eager to close so they did not even ask us about coffee or dessert. We were not seated late and there were still tables eating. So you be the judge of this is or worth an upscale experience and price.
   

   McLoone's BoathouseResponded today

   Thanks for the feedback, Steve! We're sorry to hear that your experience at McLoone's Boathouse didn't meet your expectations. We take pride in our culinary offerings and it's disappointing to hear that our halibut dinner ran out early and crab cakes were not up to par. We also apologize for the service issues you experienced, it's not typical of our standards. Your comments are important to us and we will ensure to address these issues. If you would like to speak further on this you can give me a call directly at 862-252-7108. We hope you'll consider giving us another chance to impress you. Best, Deanna McBain General Manager McLoone's Boathouse
   

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2. A

   Andy

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and beautiful setting. Food was very good as well.
   

   McLoone's BoathouseResponded today

   Hello, Thank you so much for sharing your experience with us! We are so happy that you enjoyed yourself and can not wait to see you again next time! Warm Regards, Deanna McBain General Manager McLoone's Boathouse
   

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3. J

   Jennifer

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sunday brunch - raw bar - exquisite! Many food choices for all palates from eggs and bacon to chicken and pasta were all excellent. The only disappointment to be mentioned is - although the brunch included a mimosa or Bellini, and coffee one if my guests ordered a Virgin Mary instead for which I was charged an additional $5. Not the worst thing that can happen but seems a bit unfair. So just a caution.
   

   McLoone's BoathouseResponded today

   Thanks for the review, Jennifer! We're delighted to hear that you enjoyed our raw bar and had a wonderful brunch experience. We take pride in our food selection and it's great to know that our guests appreciated it. We apologize for any confusion with your drink order, we aim for consistency and clarity. We'll certainly look into this to prevent any future confusion. We appreciate your understanding and look forward to serving you again soon! Best, The Management Team at McLoone's Boathouse
   

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4. L

   Lisa

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A family tradition to go to McCloones for Brunch with Santa. Our waiter Jay was excellent. Always a cozy vibe.
   

   • 

   McLoone's BoathouseResponded today

   Hi Lisa, We're thrilled to hear that you chose to spend your family's holiday with us at McLoone's Boathouse. It's wonderful to know that our team made your experience enjoyable. We appreciate your positive remarks about our service and ambiance. We strive to create a cozy vibe for our guests and your feedback is a testament to our efforts. We look forward to welcoming you and your family back for more festive gatherings. Best regards, McLoone's Boathouse Management Team
   

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5. K

   Kelly

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Sunday brunch. Great food and drinks. Santa was amazing with the kids. Will definitely do it again next year.
   

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6. c

   craig

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   was very cool. Santa was great with all ages. Service was good as was the food.
   

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7. L

   Lucia and Julian

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved it!! Great people served us. The manager was great! And Jeanine was the best. Thank you for making our Mom’s 89th birthday special!!
   

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8. H

   Harriet

   Jacksonville

   26 reviews

   3.0

   26 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant, food and service mediocre, overpriced
   

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9. C

   Chanelle

   New York City

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The buffet was terrible and not worth the price. The food was cold and not flavorful. Not much variety. Waffles and french toast were hard. Not many options for the omelet station. Fruit was the non-popular cantoloupe and melon. Coffee was not good either.
   

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10. C

    Caitlin

    VIP

    Washington DC

    9 reviews

    5.0

    9 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Great dining experience with my husband, toddler, and in laws. The holiday decor and burning fireplace made it so cozy and food was delicious.
    

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