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Mertens Prime, Grand Rapids, MI

Mertens Prime

3.5
3.5
1546 Reviews
$31 to $50
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 3 times today
Experiences are available.
  • Romantic
  • Charming
  • Fancy
Mertens Prime, located in the historic 1914 New Hotel Mertens lobby in Grand Rapids, offers locally sourced, in-house hand-cut steaks, chops, and unique takes on classics. Scratch made kitchen where we make all the pastas and desserts. We have a large selection for vegan & vegetarian.

Prime features a full-service espresso machine and classic pastries like beignets. Guests can enjoy tableside presentations like filet dinner for two, a weekly curated rolling cheese cart, and bananas fosters and creme brulee.

The kitchen is scratch made and we feature many locally sourced products.

The bar top is one of the largest in Grand Rapids and seats 18 guests along with lounge tables. Our bar features a daily happy hour from 4pm-6pm 7 days a week for both food and beverage! Seasonal mocktails available along with many other non-alcoholic offerings.

Mertens Rooftop offers a full bar and a menu of appetizers. To book a reservation at Mertens Rooftop, select "Outdoor Seating", if available.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Steak, Cocktail Bar
  • Hours of operation
    Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm Happy Hour Daily 4:00 pm–6:00 pm
  • Phone number
    (616) 551-1713
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Catering is available for pick up.
  • Private party facilities
    We offer a beautiful private room on our main floor that have all of the turn-of-the-century charm as our main dining room. Mertens Rooftop is also available for private events. See mertensgr.com for details, including complete event guides with menu and pricing options.
  • Neighborhood
    Grand Rapids
  • Cross street
    Oakes St SW, between Ionia Ave and Commerce Ave
  • Parking details
    Mertens Prime diners receive 100% 2-hours credit parking validation for either the Weston or Cherry city parking garages. A loading zone is located directly in front of the restaurant. Street parking is free on Saturday and Sunday and after 6PM on weekdays.
  • Public transit
    Oakes & Ionia bust stop
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Outdoor Firepit, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

Experiences

  • Bubbles for 2

    $36.00 per party

    Prepaid

    Multiple dates available
    Indulge in a beautiful sparkling selection that is just enough for 2 people. This half bottle of wine is great for anniversaries or date nights. Girls night out maybe?

What 1,546 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.7Food
  • 3.5Service
  • 4.2Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Grand Rapids

    Romantic

Review summary

AI-generated from verified diner reviews
Mertens Prime is nestled in a historic setting with "amazing cocktails" and a charming atmosphere that promises a memorable dining experience. While some diners rave about the "best filet mignon" and delightful rooftop views, others note inconsistencies in service and food quality. It's an alluring spot for cocktails and unique dining moments.

1,546 Reviews
  1. Nicholas

    Grand Rapids

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    We were seated above 5 minutes early which was great. We got put at a small circle table for 4 people and high chair way out of the way. And I understand since the staff was probably afraid of a noisy toddler on NYE, however he was really quiet and watched his tablet most of the meal. Which I’m really glad we had because it was the slowest and most disjointed dinner service I have ever had. It took 15 to 20 minutes before we even saw our server, drinks took forever to arrive. The restaurant was not busy at all, but instead of touching all the tables while in the dining room our server would touch one and then leave for a minute. It took 2 hours from when we sat down to actually get our food. I know this because I clocked it. Our semi warm kind of cold app took about an hour to an hour 15 to arrive. When the food came the runner had no idea who it belonged to. Back in the day the runners knew the order of the table and knew which dish went where. We were never offered another drink. If you are going to make people wait that long, at least keep the drinks going l. The food was okay but certainly not worth the inflated NYE prices to justify the cost. If you are going to charge more than your service should make up the difference. I have paid $350 for 2 people at other restaurants and don’t mind, but the service and attention should be on point. No live music, small cramped tables, semi warm appetizers, slow drinks with no offer of refills, and over inflated prices. Overall a disappointing night. I will say that our server was very nice, polite, and engaging. We have been to Merten’s before and it was very very good so I was very excited to take the whole family for a nice NYE meal, but last night was not their best effort.

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  2. Lauren

    Grand Rapids

    15 reviews

    3.0

    15 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Well, I tried. I keep trying to give this place a chance and I think I have to stop after my last visit on NYE. My main complaint on my final visit was that the food was not warm. The escargot had great flavor but that along with the butter was room temperature. Our main entrees (fillet and beef stroganoff) were luke warm. Again they had great flavor but they were not warm. The service was a tad slow too but I understand it was NYE, fairly busy, and they may have been understaffed.

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  3. Raymond

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    This was our first time going to Mertens. It was a wonderful experience.

    Is this helpful?

  4. Susan

    Grand Rapids

    9 reviews

    5.0

    9 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Cool ambience- salmon was delicious!! Great date dinner location. Service was excellent!

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  5. Ashley

    Grand Rapids

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The food was mediocre, therefore overpriced for what it was.

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  6. rebecca

    VIP

    Chicago

    45 reviews

    4.0

    45 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    great evening great service nice selectionof mocktails... duck was excellent and the bone marrow appetizer

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  7. Jon

    VIP

    Grand Rapids

    13 reviews

    3.0

    13 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    We did come the day after Christmas so optional staff may have been working. We have been here multiple times before with the service and food was amazing. So could have been an off night. Service was slow though it did like there was adequate staff, maybe a little disorganized. Missed putting in 2 if the 8 orders, and follow-up was slow too. We will try again.

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  8. Rita

    Grand Rapids

    11 reviews

    5.0

    11 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My husband and I went to Merton’s Prime for Christmas dinner. They had a special menu - there were several choices for main dishes, appetizers, side, dishes, and desserts. There’s an extensive wine and drink menu. We were seated immediately, and our waitress was top-notch. The food was delicious and we had a lovely, relaxing dinner. We weren’t rushed and enjoyed every minute of our experience.

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  9. Sharon

    Denver

    1 review

    5.0

    1 review

    Dined on December 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Matt was phenomenal!!! I enjoyed his recommendations and his service was superb!!

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  10. Noah

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was an incredible experience for us (four friends) who had not caught up in a long time. Incredible food, service, and ambiance.

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FAQs

Mertens Prime offers takeout which you can order by calling the restaurant at (616) 551-1713.

Mertens Prime is rated 3.5 stars by 1546 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 3 times today
Experiences are available.

Order delivery or takeout

Google Map for Mertens Prime

35 Oakes St SW, Grand Rapids, MI 49503

Dining areas

Additional information

  • Cross street
    Oakes St SW, between Ionia Ave and Commerce Ave
  • Neighborhood
    Grand Rapids
  • Hours of operation
    Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm Happy Hour Daily 4:00 pm–6:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Steak, Cocktail Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Mertens Prime diners receive 100% 2-hours credit parking validation for either the Weston or Cherry city parking garages. A loading zone is located directly in front of the restaurant. Street parking is free on Saturday and Sunday and after 6PM on weekdays.
  • Public transit
    Oakes & Ionia bust stop
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Outdoor Firepit, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine
  • Phone number
    (616) 551-1713
  • Catering
    Catering is available for pick up.
  • Private party facilities
    We offer a beautiful private room on our main floor that have all of the turn-of-the-century charm as our main dining room. Mertens Rooftop is also available for private events. See mertensgr.com for details, including complete event guides with menu and pricing options.
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