Meso Modern Mediterranean

Review summary

1. S

   Steven

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there on a Saturday evening first date. The food was amazing and the staff went out of their way to make our evening memorable.
   

   Meso Modern MediterraneanResponded 3 days ago

   Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you and your date had a memorable first date here at Meso. We love that you enjoyed our food and found our staff to be accommodating! We always strive to provide a memorable experience for our guests and your feedback lets us know we're on the right track. We hope to see you again soon for another memorable evening. Best regards, The Management Team
   

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2. C

   C

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent! Very nicely presented. Lamb appetizer was not crispy (which turned out to be a good thing because it was moist and delicious.) Labneh was extraordinary! Ordered a second helping. Brussels sprouts, halibut and cocktails were also great. (Noteworthy that the decaf coffee was also surprisingly tasty.) Our waiter, Marco, was a joy!! Personable, sense of humor, worked with requests/comments to make sure we had what we needed, complemented good food choicds and made suggestions where appropriate. Really fantastic! Only negatives were 1) multiple requests to eek out pita bread one at a time for our party of 5, and 2) an odd, slightly bleach/fishy smell of the restaurant. Highly recommend and we will return soon.
   

   Meso Modern MediterraneanResponded 4 days ago

   Thank you for your thoughtful review! We're so glad you enjoyed the food, especially the lamb appetizer and labneh, and that Marco provided exceptional service! We truly appreciate your feedback about the pita bread and the smell, and we'll make sure to address both. We're excited to welcome you back soon for another wonderful experience!
   

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3. A

   Angel

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for happy hour, bartender and host were everything we could've asked for and more. Apps and drinks were delicious. Can't go wrong with $10 well cocktails. highly recommend!!
   

   Meso Modern MediterraneanResponded 7 days ago

   We're absolutely thrilled to hear about your fantastic experience at Meso Modern Mediterranean! It's wonderful to know that our bartender, host, and well cocktails made your time with us enjoyable and memorable. We're also delighted that you found our food delicious and that you'd recommend us to others. Thank you for choosing us for happy hour, we hope to see you again soon! Best wishes, The Management Team
   

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4. S

   Shalini

   VIP

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Meso used to be our to go place and we loved the food and overall experience. The last three times we have been there you can clearly tell the quality of food and service has gone down drastically. They are understaffed and don’t have a way to manage the no of tables they are seating.
   

   Meso Modern MediterraneanResponded 4 days ago

   Thank you for your honest feedback. We’re truly sorry to hear that your recent experiences haven’t lived up to the standards you’ve come to expect. Your concerns about food quality and service are important, and we’re working hard to improve. We value your continued support and would love the opportunity to make things right. Please reach out to us directly so we can ensure your next visit is a great one
   

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5. J

   Joyce

   New Orleans

   6 reviews

   4.0

   6 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The taste of food was okay, lacks distinct Mediterranean spices. The service was great though we got to move our reservation. Long wait for the food to arrive but understandable as it was NYE. They allow dogs in their outdoor seating! Love that live music during NYE!
   

   Meso Modern MediterraneanResponded on January 2, 2025

   Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our live music during NYE and that our service was up to the mark. We appreciate your comments about our food not being distinctly Mediterranean and we're sorry for the wait you experienced. We're always working to improve our guests' experiences and your feedback is invaluable in that process. We hope to see you again soon at Meso Modern Mediterranean. Best regards, The Management Team
   

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6. C

   Chris

   San Diego

   7 reviews

   3.0

   7 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Today we came in at 3:45 and felt that we were in betweensuperb. For the staff and kitchen. It took 25 mins to get our drinks and order in. Most of the food was amazing with the exception of the steak. We requested medium, but came cold and was rare. I'll take it as an off day as every other (10+ times) both the food and service was supurb.
   

   Meso Modern MediterraneanResponded 4 days ago

   Thank you for your continued support and for sharing your experience. We’re truly sorry to hear about the delay in service and the issue with your steak—especially given how much we value your loyalty. Your feedback is incredibly important, and we’ll address these concerns with our team to ensure consistency, even during transitional times. We appreciate your understanding and can’t wait to welcome you back for the superb experience you’ve come to expect!
   

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7. D

   Diane

   San Francisco

   21 reviews

   5.0

   21 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I dine at Meso once or twice a year, usually for a birthday or anniversary. The food is always excellent and the service exemplary. This restaurant works well for couples or families, plus the dinner service starts fairly early so us older folks can have a pleasant evening out and still get to bed on time. We don't eat out very often, but Meso is always at the top of our list when deciding where to go.
   

   Meso Modern MediterraneanResponded on January 2, 2025

   Thank you for your kind words and for being a loyal Meso customer. We're thrilled to hear that you and your husband always enjoy your dining experiences with us! It's wonderful to know that our food and service consistently meet your expectations and we're also glad to hear that our early dinner service is convenient for you and others like you. Your continued support means a lot to us. We look forward to serving you again in the future. Best regards, The Management Team
   

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8. V

   VARUN

   VIP

   Phoenix

   6 reviews

   3.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Quantity of food was weak. Service could have been better at the start. Maybe our server was having a tough day. The last half of the dinner was better.
   

   Meso Modern MediterraneanResponded on December 31, 2024

   Thank you for your feedback. We’re sorry to hear that the beginning of your experience didn’t meet expectations, and we understand that service could have been improved. We appreciate your understanding, and we’re glad the second half of your dinner was better. We’ll take your comments to improve moving forward.
   

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9. M

   Michael

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food with great, attentive service. Exceptional cocktails
   

   Meso Modern MediterraneanResponded on December 28, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed our food and service. It's great to know that our cocktails were a hit too! Your kind words mean a lot to us at Meso Modern Mediterranean. We strive to create an exceptional dining experience and your feedback lets us know we're on the right track. We can't wait to welcome you back soon!
   

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10. S

    Sam

    San Francisco

    1 review

    3.0

    1 review

    Dined on December 24, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3

    Dec 24th, We had a 12 pm reservation as we were celebrating a birthday. They had decided to pull out the lunch menu and offered a special Christmas Eve lunch. When We tried ordering the ribs we were informed that they were already sold out items. The restaurant had opened at 11:30am and were sold out by 12 pm? explanation given was that they had 250 reservations for the evening and hence the shortage. Why then have it on the menu? Our order was all mixed up:: The main course was served first and h the appetizer at the end of the meal. we asked for pita and kababs , we got falafel. The pita was served first and we waited until the end of our meal for the kebabs. The waiter had described one of the main courses as a flaky pastry but we got a sauce instead. We called to speak to the manager. She offered desserts on the house, which we refused. So she comped our drinks and one main course. That was her solution to the poor service. Also while we were eating, there was an accident at another table with the waiter dropping the drinks. Two of the patrons at the table of 10 were drenched. Waiters rushed in and cleaned up the mess of broken glasses and drinks. We noticed the manager walk up and around their table without a word. The food was very tasty despite the poor service.
    

    Meso Modern MediterraneanResponded on December 31, 2024

    Thank you for sharing your experience. We’re truly sorry to hear about the mix-ups, slow service, and other inconveniences during your birthday celebration. It’s unacceptable that the main course was served first, and the lack of proper management and communication is concerning. We apologize for the incidents at another table and the manager’s oversight. We appreciate your understanding and hope to address these issues to improve your future experiences. Thank you for your feedback, and we hope to welcome you back for a much better visit.
    

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