Metropole @ 21c Museum Hotel

Review summary

1. M

   Mike

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first visit to the restaurant. The restaurant was full but service was impeccable and very timely! So sheoshito appetizer was to die for! Cod was perfectly done. Waitress ,Mary, Was very welcoming and professional.. Is this place can do a great job on Christmas Eve I'm sure every other day is as good or better !will be returning!?
   

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2. J

   Jeff

   Cincinnati

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was excellent even though offerings being limited due to we were there on Christmas Eve. Pricing was higher than it probably should have been. Disappointed there were not any holiday decorations in the restaurant- went there thinking we would get a great holiday ambiance.
   

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3. C

   Coco

   VIP

   Columbus

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Jeremy was delightful and very knowledgeable about the food and wine:) The food was fantastic, wine was amazing and I will definitely be back!
   

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4. J

   Jacob

   VIP

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to stop before a play at the aronoff across the street!
   

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5. A

   Ashley

   Cincinnati

   2 reviews

   1.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations and were sat immediately. We waited a little over 10 minutes and no one came to even offer us water so we left. It was not very crowded and we saw at least 4 servers. No servers even acknowledged that we were there, told us they would be with us in a minute, or brought us water.
   

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6. S

   Steph

   VIP

   Cincinnati

   24 reviews

   2.0

   24 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We waited 15 mins to be greeted at our table. 40 mins to get a drink. No place to hang long coats. Food was good but experience started to rough it was hard to enjoy when it took so long to arrive. Why does a hotel restaurant not offer lunch on weekends? It makes zero sense. This place has so much potential, but seems like a forgotten detail with this hotel.
   

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7. B

   Beth

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love everything about this restaurant. Can't beat the location if you are seeing a show. Food is always delicious and service is impeccable!
   

   Metropole @ 21c Museum HotelResponded on December 13, 2024

   Beth! We love you! Thank you for your patronage and your kind words. We are so grateful to have been part of your pre theater experience. We hope that we continue to remain an option for you in the future and look forward to the next time you are in.
   

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8. G

   Gema

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was great, we loved the wine as well. Very quiet and private. Great service!!!!!
   

   Metropole @ 21c Museum HotelResponded on December 10, 2024

   Thanks for visiting us at Metropole @ 21c Museum Hotel! We're thrilled to hear that you enjoyed our food and wine selection. We're glad you had a nice experience, and your kind words about our service are greatly appreciated. We look forward to serving you again soon!
   

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9. T

   Tracy

   Naples

   9 reviews

   2.0

   9 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Went prior to theatre for brunch. Food was good; nothing special . Ordered a mimosa, a 3oz champagne w 1oz OJ. Waitress took back and a splash of champagne added . She was not extremely interested in tables experience. I will return ; however as far as brunch goes, it was a decent Hotel brunch.
   

   Metropole @ 21c Museum HotelResponded on December 4, 2024

   Thank you for your review! We're glad to hear that you enjoyed the food, though we’re sorry to hear the mimosa and service didn’t meet your expectations. We appreciate your feedback and will work to improve in those areas. We’re happy to know you plan to return, and we look forward to providing a better experience next time!
   

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10. D

    Dena

    Greater Boston

    15 reviews

    5.0

    15 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Viewed art exhibit of wonderful works in hotel before dinner. Our waiter was a pro and the food fabulous. Next time we are hoping for a visit by resident penguin.
    

    Metropole @ 21c Museum HotelResponded on December 3, 2024

    Thank you for your review and for visiting us. We are glad you were able to take a peek at the current exhibition on display in the hotel before your dinner. It makes us very happy to know that the food and service enhanced your overall experience. I've let the flock know about your interest in having them dine with you next time. They seem very eager for the occasion. Thank you so much for your patronage and we are looking forward to next time!
    

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