MIDA - East Boston

Review summary

1. J

   Johnathan

   Greater Boston

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was there for NYE. Ir wyas an amazing experience. The food was delicious and the wait staff was so friendly and helpful. This is one of my favorite restaurants so I will definitely be coming back again.
   

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2. C

   Carlos

   Greater Boston

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Please provide the general manager email address as I want to formally submit a complaint for such a terrible and unorganized NYE experience at your place, which cost of $100 per person just to reserve a table was a total rip-off! I hate to start the year with a negative note but this was not acceptable so please forgive me. It took an hour after arrival to receive our reserved table. One seated, we were not even offered anything to drink or eat in the first 25 min, and the food was mediocre at best and such reduced night menu was terrible (when reserving you were able to browse the menu (pictures attached) and we were only offered at arrival the “late night menu”). Thank you for offering to take care of the two pizzas we received but in no way this compensate $400 just in reservations and the lost of a planned special moment with my two kids -event that I told you when reserving was the first new year after their mother left us- besides it took us one hour to drive to your place. What a terrible disappointment you were to us, and to the rest of people that we met that also reserved as us and we were just left standing there for one hour. Best, Carlos Herrera
   

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3. S

   Sang

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined on December 18, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   The best aspect of MIDA is the view and space. All else is disappointing.
   

   MIDA - East BostonResponded 4 days ago

   Thanks for the review, Sang! We're glad to hear that you enjoyed our view and space at MIDA - East Boston. Your feedback is important to us, and we'll certainly take it into consideration as we continually strive to improve our offerings and service. We hope to have the chance to serve you again and exceed your expectations.
   

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4. c

   chris

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. Service was on point. Room. Was stunning. Can’t believe I haven’t been here before
   

   MIDA - East BostonResponded on December 18, 2024

   Thanks for the review! We're thrilled to hear that you had a fantastic experience at MIDA - East Boston. It's great to know that our service and ambiance met your expectations. We appreciate your kind words and look forward to welcoming you back soon!
   

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5. C

   Carole

   Greater Boston

   21 reviews

   5.0

   21 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely brunch. Staff were so nice and attentive. Will come back for sure.
   

   MIDA - East BostonResponded on December 16, 2024

   Thanks for the review! We're thrilled to hear that you had a lovely brunch with us and found our staff to be so nice and attentive. Your kind words mean a lot to us. We're looking forward to welcoming you back to MIDA - East Boston for another wonderful dining experience. See you soon!
   

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6. K

   Kiki

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have also been to Mida on Columbus Ave in Boston…the food is delish!!!. The ambience at the East Boston’s Mida is very nice, cozy. The view, especially at night looking over the water seeing the beautiful Downtown Boston is superb. The only downside is parking, but then again that is the trademark of Boston.
   

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   MIDA - East BostonResponded on December 16, 2024

   Thanks for the review! We're thrilled to hear that you enjoyed the food at MIDA - East Boston and found our ambiance to be cozy and pleasant. We strive to create a unique and enjoyable dining experience for our guests, and your feedback is a testament to that. We understand that parking can be a challenge and we appreciate your understanding. We hope to welcome you back soon!
   

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7. E

   Erin

   Montreal

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing bolognese & gelato!! Food was fast and delicious
   

   MIDA - East BostonResponded on December 15, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed our bolognese and gelato, and that the food was fast and delicious. It's great to know that our service met your expectations. We strive to provide an exceptional dining experience at MIDA - East Boston, and your review tells us we're on the right track. We look forward to serving you again soon!
   

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8. JD

   JeffD

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and ambiance outstanding. Service was not very good. Initially we were told the pizza oven was not in working order though table next to us had just received a pizza. When we asked if server was sure, the answer changed and pizza became available. Server asked that we provide our full order all at once to ensure proper flow with kitchen. Good idea but what actually happened is pizza came out right after apps and as a result my youngest son was just about done with his dinner by the time the rest of the table was served and nobody checked with us or gave us a status on our entrees until asked. Same occurred with desserts, we had to proactively ask, took a long time to get them, and then I had to flag down another server to settle up the check. I didn’t even see our server after dessert and it was a very slow Sunday evening. Could have been an excellent experience but for a $300 dinner for a family of 5 the service was not even close to what should be expected.
   

   MIDA - East BostonResponded on December 10, 2024

   Thank you for taking the time to share your experience at MIDA - East Boston. We're thrilled to hear you enjoyed our food and ambiance. We're sorry to hear that our service didn't meet your expectations, this is certainly not the standard we aim for. We appreciate your feedback and will take it into account as we continually strive to improve our service. We hope to have the opportunity to serve you again and provide a much better dining experience. Best, The Management Team
   

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9. T

   Teresa

   VIP

   Greater Boston

   40 reviews

   4.0

   40 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice brunch experience with friends on Sunday. The food was tasty. The children's chicken order appeared overdone. The appetizers were great. We had the burrata, meatballs, salad, and arancini. The meatballs were a bit peppery, but otherwise all was great. Pasta dishes were very good. One pasta dish was a little too al dente. The crispy chicken dish was well done. I would have preferred a bit moister chicken. Pizza was good. Drinks were fabulous. I would return, but perhaps for lunch or dinner instead of brunch.
   

   MIDA - East BostonResponded on December 10, 2024

   Thanks for visiting us! We're thrilled to hear that you enjoyed your brunch experience with us and found our food tasty. We appreciate your feedback on the chicken dish and we'll certainly take it into consideration. We're glad you found our drinks fabulous and we hope to serve you again soon for lunch or dinner. We look forward to serving you at MIDA - East Boston. Best, The Management Team
   

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10. M

    Mirian

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    If you’re looking for a restaurant that offers not just a meal, but an experience, Mida is the place to go. From the moment you step in, you’re greeted with an atmosphere that perfectly complements its breathtaking views. The city skyline of Boston are nothing short of spectacular and set the stage for an unforgettable meal. Food was delicious and service amazing. We are looking forward to go back!
    

    MIDA - East BostonResponded on December 10, 2024

    Thanks for visiting us! We're thrilled to hear that you enjoyed your experience at MIDA - East Boston. It's wonderful to know that our breathtaking views and impeccable service contributed to your memorable meal. We're also glad to know that you appreciated our food. Your kind words mean a lot to us and we can't wait to welcome you back for another unforgettable experience.
    

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