Milestones Grill + Bar - Eaton Centre

Review summary

1. R

   Rich

   VIP

   New York City

   19 reviews

   4.0

   19 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Big booth for 7. Nice server. I enjoyed the French onion soup as a starter and seafood salad as my main. The group was pleasantly surprised overall by the food quality and taste.
   

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2. J

   Jim

   VIP

   Toronto

   29 reviews

   4.0

   29 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The ribs were great - just the right smokyness to the sauce, not too sweet. I'd rather have had more dill slaw and less fries, but I'll remember for next time!
   

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3. R

   Robin

   Toronto

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   I made reservation so that we would have a decent table and enough time to be able to eat and have some time to be able to get to our show without a rush. Instead, we seated in a far dark corner , that had to squeeze in and move the table just to be able to be seated. Our server did not come to even offer us water for 15 minutes. At this point in time, we placed our order right away.. upon receiving our orders I had the spring mix entrée with chicken.. This was not a full serving of chicken. And the sushi bowl was very lacklustre and flat and flavor.. our server Zack checked on us five minutes after receiving our food and did not come back until we had to wave him down 15 minutes after finish eating. Safe to say we did not have enough time for dessert with all the wait time. This overall experience was not worth the amount of money charged for our meals.
   

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4. R

   Rosemary

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was excellent. The gentleman knew that we were on a time frame and worked very hard intelligently to ensure that we were out in the allotted time.
   

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5. J

   Jared

   Toronto

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 1

   The restaurant was empty and the hostess sat us in the corner at the bar, very close to two other tables (arms-reach away). The hostess was rude, and we asked to switch seats to a more comfortable, quiet area. The food was very good.
   

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6. I

   Irene

   Toronto

   8 reviews

   2.0

   8 reviews

   Dined on January 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   We made reservations for lunch at 12:15 and while you don’t have a lunch menu as such, we were excited to see your daily lunch special was a seafood sandwich. My friend ordered a glass of wine and was told it was out of stock, so she selected another one and we both ordered the lunch special. The waiter came back about 5 minutes later and apologized but told us they had run out of filling for the lunch special! Considering it was a Wednesday and matinee day at the theatre, and the restaurant was quite busy, you would think you would have had enough supplies on hand to fulfill your orders (especially at 12:15). The lunch special was supposed to run until 2 pm. There was no substitution offered so we both ended up with a bowl of soup - not quite the seafood we were looking forward to!
   

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7. C

   Cheryl

   VIP

   Toronto

   23 reviews

   5.0

   23 reviews

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience started at the front reception where we were greeted by a lovely young woman who asked our seating preference. We were then led to the table and our server, Rubail, who provided us with exceptional service! Our meals were delicious and we are looking forward to returning next month!! Thank you!! Cheryl
   

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8. K

   Karen

   Toronto

   1 review

   5.0

   1 review

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal of the Mediterranean Chicken and a free slice of cheesecake for my birthday! Very good service.
   

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9. K

   Kelli

   VIP

   St. Louis

   58 reviews

   5.0

   58 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was phenomenal. Very attentive and knowledgeable. She went above and beyond.
   

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10. N

    Nancy

    Toronto

    1 review

    3.0

    1 review

    Dined on January 2, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 2

    Our server Isabella was amazing!! We were one of four tables in a strip along the windows and everyone was having food problems. She managed to serve all four tables (and probably others) remain cool under pressure and keep everyone reasonably happy. The food, however, is another story. It is very expensive for what you get. The food is not particularly well presented, and in some cases, it looks and tastes like reheated refrigerated leftovers. I can only assume that it must have been a very busy night for the kitchen (Thursday @ 6pm) or perhaps they were learning a new menu?? To be fair we did not have to pay for the food that we sent back and our server was extremely apologetic. We did not receive a visit from a manager, but I think he was pretty busy! I am not sure whether or not I will return to this particular (or any) Milestones location, but if I do it will be because of Isabella.
    

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