Milestones Grill + Bar - Royal Oak

Review summary

1. C

   Cliff

   Calgary

   27 reviews

   5.0

   27 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a very enjoyable brunch in the lounge. Service was very good. Will be back
   

   Milestones Grill + Bar - Royal OakResponded 3 days ago

   Thank you for the wonderful feedback, Cliff! We are so glad you enjoyed your brunch and appreciated the service. We can't wait to have you back.
   

   Is this helpful?

   Report
2. S

   Sarandi

   Mexico City

   5 reviews

   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed the service and the food was great. Will come back soon.
   

   Milestones Grill + Bar - Royal OakResponded 3 days ago

   Thank you for your kind words, Sarandi! We are thrilled you enjoyed the service and food. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
3. L

   Lynda

   Calgary

   16 reviews

   4.0

   16 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We enjoyed our dinner at Milestones Royal Oak and so pleased to see the restaurant doing well. Just a comment. One of our party had California spring salad and found the greens to be quite “slimy”. It would be nice to have a crisp salad.
   

   Milestones Grill + Bar - Royal OakResponded 3 days ago

   HI Lynda. Thank you for your feedback. We are delighted to hear that you enjoyed your dinner. We also valued your comment about the California salad. Please know that we will share this with our team to ensure improvements are made. We look forward to welcoming you back.
   

   Is this helpful?

   Report
4. S

   Shamini

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner at Royal Oak Milestones and Nicole our server was amazing. Lived the caramel cheesecake and Mediterranean chicken. Please send her our thanks!
   

   Is this helpful?

   Report
5. J

   Josias

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Junior and Aiden served us pretty well. Food was great.
   

   Is this helpful?

   Report
6. J

   Joe

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a nice night out... steaks and the salmon
   

   Is this helpful?

   Report
7. M

   Mikaela

   Calgary

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had outstanding service and excellent food! Everyone was so friendly and our server gave us dessert on the house for my mom’s birthday.
   

   Is this helpful?

   Report
8. EE

   EmmanuelE

   Calgary

   10 reviews

   5.0

   10 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always come here and dine specifically on special occasions like Birthdays, Anniversaries and others.
   

   Milestones Grill + Bar - Royal OakResponded on October 28, 2024

   Thank you, Emmanuel! We are thrilled and honored that you have chosen Milestones Royal Oak as a place for all your special occasions. It means the world to us to be part of your memorable moments, and we look forward to serving you each time.
   

   Is this helpful?

   Report
9. K

   Ken

   Calgary

   4 reviews

   vip
   1.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The hostess was very rude. We had made reservations in advance. While being seated we politely asked not to be seated next to the the bathroom and right in front of the entrance to the kitchen. This was an extremely high traffic area. The host is refused to accommodate this request, even though there were over six empty tables and booths. Many of these sat empty the entire time we were at dinner. We were very disappointed in the service based on this interaction. Given there are so many options to eat in the northwest quadrant I would certainly not come back here and try something else.
   

   • 
   • 

   Milestones Grill + Bar - Royal OakResponded on October 28, 2024

   Hi Ken, Thank you for bringing to our attention, and we sincerely apologize for the disappointing experience. We strive to accommodate our guests' seating preferences, and it is disheartening to hear that we missed the mark during your visit. Please know that we are discussing this feedback with our team to prevent similar situation in the future. We value your patronage and would be grateful for another opportunity to serve you and provide a much better experience. If you are open to it, please feel free to reach out to me directly at michelle@pacificrosehospitality.ca. Thank you again for your feedback. - Michelle R, General Manager
   

   1 person found this helpful

   Report
10. J

    Jocelyn

    Calgary

    1 review

    5.0

    1 review

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    If James is the server assigned to you then you will have a great dining experience. He is friendly, knowledgeable about the food and bar menu, and does not constantly check in on how things "are tasting". We've eaten there a few times now and the food has always been tasty. I find the portion sizes are big so I either order the ½ size, if available, or take home the rest as there's enough for 2 meals for me.
    

    Milestones Grill + Bar - Royal OakResponded on October 28, 2024

    Hi Jocelyn, Thank you so much for your wonderful review and for highlighting James's attentiveness and friendly service! We are delighted to know that each visit has been enjoyable for you. We truly appreciate your continued support and look forward to welcoming you back for more delicious meals and memorable experience. If there is anything else we can do to make your visit even better, please do not hesitate to let us know! - Michelle R., General Manager
    

    Is this helpful?

    Report