Mole Palm Desert

Review summary

1. s

   shelley

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food on every level. My husband has tried every entre and raved about each dish. Last night he had the lamb which melted in your mouth. I love the guacamole with crab and corn esquites. It’s like a party in my mouth.
   

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2. M

   Mark

   E. Tennessee

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice little spot with good menu selections. The chips and guacamole are first rate and a favorite. Meal sizes are smaller but that is AOK. Service was prompt, professional and exceptionally nice and friendly from the hostess, to the bus boy to the server. The interior is lovely with great beaded chandeliers, a handsome bar and comfortable seating. We will be coming back.
   

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3. V

   Vanessa

   VIP

   Los Angeles

   168 reviews

   5.0

   168 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was exceptional last night. What a great evening to celebrate the New Year. Jesus is a very special waiter and Brandon the bartender always makes us feel welcome. Scarlet the hostess was very friendly too. We enjoyed everything tremendously. We tried the seafood ceviche and the shrimp enchiladas…so refined. Thank you.
   

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4. T

   Thelma

   VIP

   Los Angeles

   29 reviews

   5.0

   29 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great service, easy parking. All around great dining experience. I will come back again!
   

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5. m

   monique

   San Diego

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   My husband and I made a reservation for early dinner on New Year’s eve. The hostess was excellent and we were seated promptly. Apparently there was a mix up with the servers and we sat there for quite a while without being acknowledged. Again, the hostess was very attentive and worked quickly to round up a server for us. He came to our table immediately asking for our order. We weren’t offered cocktails or appetizers until we asked, then he appeared that we were inconveniencing him. After we got the appetizer and drinks, he seemed to be a bit more friendly. The food was excellent and we will definitely try again on a “normal” night. The atmosphere felt a bit “strip mall” for the high quality of the food. Tablecloths and real candles on the tables would be a welcome addition.
   

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6. D

   DARRYL

   VIP

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food, best wait and service staff. Favorite place in PD.
   

   Mole Palm DesertResponded 3 days ago

   Dear guest, we appreciate the kind words and are glad we could provide you with a positive experience! Thank you. We look forward to seeing you soon!
   

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7. R

   Richard

   VIP

   Palm Springs

   43 reviews

   3.0

   43 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not bad, but to my disappointment the menu has change and the food was just not as flavorful as previous visit. Good service.
   

   Mole Palm DesertResponded 3 days ago

   Thanks for the review, Richard. We're glad to hear that you found our service satisfactory. However, we're sorry to hear that our food did not meet your expectations. We continuously strive to enhance our flavors and your feedback is valuable to us. We hope to have the opportunity to serve you again and provide you with the excellent experience you deserve. - The Management Team at Mole Palm Desert
   

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8. E

   Elisabeth

   Palm Springs

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and drinks. Just took a little longer than I expected but it was good!
   

   Mole Palm DesertResponded 4 days ago

   Thanks for visiting us, Elisabeth! We're thrilled to hear that you enjoyed our food and drinks. We're always working on improving our service, and we apologize if it took longer than expected. We're glad you found it to be good and we look forward to your next visit!
   

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9. L

   Lisa

   VIP

   Palm Springs

   17 reviews

   3.0

   17 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have been to Mole many times and I like the seared pollo dish. It was busy and the server did okay, usually we have better service. The chicken was overcooked and not as good as the other times. We tried to order a couple of Tequila's and you we out. Better luck next time? ,.
   

   Mole Palm DesertResponded 6 days ago

   Thanks for the review, Lisa. We're sorry to hear that your recent visit to Mole Palm Desert didn't meet your expectations. We strive to provide top-notch service and delicious food, and we're disappointed to hear that we fell short this time. We appreciate your feedback about the overcooked chicken and the Tequila's, and we'll definitely take it into consideration as we continually work to improve our guests' experiences. We hope to have the opportunity to serve you better in the future.
   

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10. C

    Cindy

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience! Rave reviews for the carne asada, lamb shank and shrimp enchiladas. Best tortilla chips ever! We will be back.
    

    Mole Palm DesertResponded 6 days ago

    Thanks for the review, Cindy! We're thrilled to hear that you enjoyed our carne asada, lamb shank, and shrimp enchiladas. It's great to know that our tortilla chips hit the spot too! We're glad that we could provide you with an excellent experience at Mole Palm Desert. We can't wait to welcome you back for more of our delicious dishes. Cheers!
    

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