Monarch Chophouse

Review summary

1. C

   Christina

   Denver

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was cold and took over an hour for our entrées to come
   

   Is this helpful?

   Report
2. S

   Sue

   Denver

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food and drinks were amazing. We had reservations for the dining room but decided to sit at the bar. It was great! Jack and Jon provided amazing service!
   

   Is this helpful?

   Report
3. R

   Rebecca

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a 50th birthday party and it was PERFECT. Carrie gave us great service and we felt very special. Thank you!
   

   Is this helpful?

   Report
4. D

   Derek

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food. Lobster bisque, octopus appetizers, and steak were all among the best we ever had.
   

   Is this helpful?

   Report
5. J

   Jon

   VIP

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the best restaurant in Blackhawk bar none.
   

   Is this helpful?

   Report
6. R

   Rex

   Denver

   1 review

   4.0

   1 review

   Dined on December 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordered 3 sides for the table and was only able to get 1. Was rather disappointed that did have sides with steak
   

   Is this helpful?

   Report
7. P

   Philip

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Arrived on time (party of 4), but was told on multiple occasions it would be 5-10 minutes, Afyer 30 minutes asked to speak the manger who arrived ~15 minutes later after a chef arrived after 10 minutes. Manager just offered the excuse that a party too longer than expectedWere seated >45 after reservation and the appetizers (soup and salad so no cooking time was served ~1 hour and 15 minites after the reservation. Despite the poor experience the manager offered only an apology for the delay. It became clear the issue was a very large party needed to leave before we could be seated and that this would not be 5-10 minutes of the multiple occasions it was stated, despite this not being true. just need to state upfront it would be 30 minutes or so, to avoid us standing outside the restaurant for the entire time when we could have gone to the bar, found an alternative restaurant at the site or passed the time in another manner.
   

   Monarch ChophouseResponded on December 16, 2024

   Hi Philip, Sorry to hear that was you experience last night when coming to dine with us. We are always with the expectation that all of our guests get in at their designated reservation slot. As you stated that was not the case, and we are sorry to hear that. We hope that you give us another shot in the future, and we look forward to having you dine with us soon.
   

   Is this helpful?

   Report
8. j

   john

   Jacksonville

   6 reviews

   5.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of seven and I had the Bison which was excellent. Colorado has a stupid law where you can’t bring your own bottle to celebrate an occasion and pay a corkage fee so beware if visiting Colorado.
   

   Monarch ChophouseResponded on December 16, 2024

   Hi John, We are so glad that you enjoyed your stay with us. I understand that you were upset about the needing to pay for a cork fee, however I hope that didn't detour from the overall experience. We look forward to having you back to dine with us again soon.
   

   Is this helpful?

   Report
9. J

   Jake

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A redemption story! We come yearly with a group of friends since opening. Last year was our first year it was off; nothing was going good for them. Wrote a bad review and management contacted me to give them another shot. That was last night and it was first class. Nicely done
   

   Monarch ChophouseResponded on December 16, 2024

   Thank you, Jake, for the feedback. I am glad that you and your party had an enjoyable experience the second time around. We look forward to seeing you again soon.
   

   Is this helpful?

   Report
10. S

    Stacey

    Denver

    10 reviews

    5.0

    10 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and waitstaff were wonderful. Drinks took a LONG time to come out though.
    

    Is this helpful?

    Report