Monarch

Review summary

1. D

   Diana

   VIP

   Dallas

   10 reviews

   3.0

   10 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Made reservations but still had to wait 15-20 mins past my scheduled time to be seated. Place was very loud and chaotic. Hostess wasn’t very welcoming. Food was delicious but the ambiance there was not what you expect for fine dining.
   

   MonarchResponded 3 days ago

   Thank you for your visit and feedback, Diana. We apologize for any delay you experienced in getting seated and will look into what happened to make sure it is not an issue again. We're glad you enjoyed our food, and hopefully, we can have another opportunity to serve you again someday to seat you in a more subdued section so you can have an excellent experience in every way. Please let us know. The Monarch Dallas team
   

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2. M

   Michelle

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole thing was amazing!! Just a wonderful experience!
   

   MonarchResponded today

   Thank you, Michelle. It's nice to see you enjoyed your visit and we greatly appreciate your wonderful review. Hopefully, you'll be back soon!
   

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3. J

   Jay

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were exceptional! Oh and the view was spectacular!
   

   MonarchResponded on January 31, 2025

   Jay, that's wonderful to hear. Thank you. We hope you'll join us again for more memorable food, hospitality, and views!
   

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4. F

   Fernando

   VIP

   Seattle

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place with amazing service and food!! Get a window table for a better experience!!
   

   MonarchResponded on January 31, 2025

   Fernando, we appreciate your kind words about our service and food. We always aim to create memorable experiences for all our guests, and a window table can be the icing on the cake for many! We look forward to welcoming you back soon. Thank you!
   

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5. P

   Prateek

   Dallas

   1 review

   5.0

   1 review

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an extraordinary and unforgettable dining experience, undoubtedly the most remarkable one I’ve ever had.
   

   MonarchResponded 6 days ago

   That's great to hear, Prateek. Thank you for your very kind words and we're happy to know you enjoyed your meal so much. We look forward to serving you again soon!
   

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6. J

   Jennifer

   Dallas

   6 reviews

   4.0

   6 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I enjoyed myself there. However I wasn’t aware of the hidden fees. I brought a cake & had to pay $6 per person just to cut my own cake. Also for parking it states that there is a $10 fee but when you get your vehicle it’s much more, they do not honor what the website states in regard to valet parking etc.
   

   • 

   MonarchResponded on January 25, 2025

   Jennifer, we apologize if you weren't made aware of our outside cake policy. We'll make sure that's made clear for all guests who choose to bring cakes in. The Thompson Hotel offers valet service through Towne Park for $10, and if you were charged differently, please contact us. We're glad you enjoyed your visit, and we look forward to hearing from you so we can make sure you have an excellent dining experience in every way. Thank you, The Monarch Dallas team
   

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7. M

   Morgan

   Dallas

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chad was amazing! Beautiful view and excellent food.
   

   MonarchResponded on January 13, 2025

   Thank you, Morgan. We are happy to see you enjoyed Chad's service, our view, and food. We look forward to serving you again someday soon!
   

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8. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food exceeded my expectations, especially the salmon! The staff were really kind and welcoming :)
   

   MonarchResponded on January 13, 2025

   That's wonderful to hear! We genuinely appreciate your kind words and will be sure to pass along your compliments to the team. We hope to welcome you back again soon!
   

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9. K

   Kim

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and good food! Definitely recommend if you’re coming for a celebration!
   

   MonarchResponded on January 11, 2025

   Thank you, Kim. We're so pleased you enjoyed our service and food. We enjoy nothing more than helping make special occasions memorable for guests. We look forward to serving you again!
   

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10. E

    Ethel

    VIP

    Washington DC

    16 reviews

    5.0

    16 reviews

    Dined on January 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an amazing evening celebrating our 23rd Anniversary. Perfection was the theme of the entire evening from the ambience, the service, food/Bev quality and the entire experience.
    

    MonarchResponded on January 8, 2025

    Ethel, we appreciate your kind words regarding your anniversary celebration, and thank you for choosing to mark this special occasion with us. We are glad you enjoyed our atmosphere, service, food and drinks so much. We look forward to welcoming you back for future celebrations!
    

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