Morton's The Steakhouse - Carew Tower

Review summary

1. N

   Noni

   Cincinnati

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely amazing, will definitely be coming back!!
   

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2. F

   FICKENSCHER

   Columbus

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   On New Year's Eve, We were greeted by no one. I had to search out the hostess, who was extremely rude. Valet was not operating. After waiter took our order we had to ask twice to get the bread. We didn't see him for 40 minutes to even order a second round of drinks. He didn't tell us about a wine special of half price, which would've been nice to know. When we got our food it was amazing but they forgot a side. We had to ask twice for a dessert menu and by the time we got it, we couldn't order dessert because we had after dinner plans that we had to rush off to. I would think two hours would be more than sufficient to eat drink and get dessert. It was not. When we brought this to the waiters attention that we couldn't stay for dessert he could care less no apologies. Simply said I'll get my manager which he didn't. Will not be going back. 
   

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3. A

   Adam Shadd

   VIP

   Cincinnati

   25 reviews

   5.0

   25 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful view of Fountain Square and NYE fireworks just outside our window. Perfect! My go to Fountain District spot. Thank you Morton's the Steakhouse.
   

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4. S

   Sandy

   VIP

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our only real complaint is that the restrooms were dirty! Toilet paper all over floor, stalls out of t-paper. No one was checking to see if they needed tidying
   

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5. G

   Gina

   Cincinnati

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Went there for the first time and we sat in the bar area by choice. We were seated right away and our waitress took our drink orders and came back with them fairly quickly. We ordered our food when our drinks arrived and the salad came out right away. Our waitress didn't come back to our table for about 20 minutes to tell us our order would be up soon. another 15 minutes went by and our food arrived. Our sides were not warm and the waitress didn't come back to the table with our food but it was brought by other staff which was fine. Just not the service you would expect from such an upscale restaurant.
   

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6. C

   Camille

   Cincinnati

   10 reviews

   3.0

   10 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   The steak I received was cold, but didn’t complain because I was hungry. The oysters that we ordered took 30mins to come out. My mom had to send her salad back because the lettuce was wilted. The manager was nice to take the salad off the bill. Food was not good for the price.
   

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7. T

   Tatyana

   VIP

   Cincinnati

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was great and delicious. The service was poor… several times asking for each drink and bread… water was poured once at the beginning.. and the double lobster price.. then with apologies corrected..
   

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8. M

   Micah

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had a very nice Christmas Date with the Morton’s Gang
   

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9. R

   Riley

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So terrible it was comical. Had a reservation & sat at the bar. Bartenders did not acknowledge our existence for 10 min. He then complained to us about how tired he was & had the worst attitude to us, other guests and other staff Member’s all night. He made the worst cocktail I could not finish. Did not bring us bread or silverware. When we asked for silverware, he said “oops we don’t have any clean, plastic ok?” Steak was undercooked, I ended up getting sick all night. Worst $250 I have ever spent on a dinner for 2. Longhorns would have been better than this. Will never be back at a Morton’s again.
   

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10. L

    Lori

    Cincinnati

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4

    Table was not ready so had to wait 20 minutes...purchased 2 expensive "specials" that were bland tasting...server was few and far in between and the RUSH was over at that point...18 minutes to get a drink...43 minutes to get the dessert included in the "special"...it will be while before we go back there (if at all) with all the other restaurants in that immediate area...disappointing
    

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