Morton's The Steakhouse - Saratoga Springs

Review summary

1. W

   William

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual. I tried the empire cut, bone in sirloin. Cooked to perfection, I think I have tried everything on the menu and never disappointed, chilled shrimp cocktail is the best anywhere. Adam,the manager is accomadating and friendly and Kelly is my favorite server
   

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2. M

   Melissa

   Tampa

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Venue is much darker than I would have expected. It was extremely loud which made it hard to have a conversation because of the noise. Requested a Medium Well Ribeye and we received a Well Done.
   

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3. D

   Derek

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Christmas and Birthday experience was perfect! They even printed happy birthday on our menus! We’ve been to this Morton’s several times and it’s always been a great meal!
   

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4. OT

   OpenTable Diner

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We were very disappointed in our dining experience at Morton’s where we had Christmas dinner with family. The dining room was extremely dark. Ridiculously dark. The walls are black to begin with, but there is also very minimal lighting to the point where we had to use the flashlights on our cell phones to see the menus! There were little to no Christmas decorations in the dining room - I saw one small unlit undecorated tree - and the atmosphere was very gloomy. In addition, the waitress didn’t get one of our orders correct and when we let her know, we were told we could add to the dinner that had been ordered for an extra expense, but there was no admission that the original order was wrong and my companion was very disappointed that he didn’t get the meal he requested. Plus having to pay extra for something he had already ordered for one price was not acceptable, especially in such an expensive restaurant. They made no effort to correct the situation for the original price so he ended up not getting the meal he wanted which was disappointing. When we ordered dessert the waitress didn’t even ask if we wanted coffee. No attempt was made by the staff to compensate us for the mistake on our order. This is a very expensive restaurant - some might say overpriced- and the least they could have done was to comp our desserts for the mistake their staff made. Overall, this left us with a very negative impression and we will not be returning. I think they have very poor management.
   

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5. J

   Joe

   New York City

   14 reviews

   3.0

   14 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Steak was cooked perfectly but WAY over salted which was a shame
   

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6. K

   Ken

   Las Vegas

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want a memorable dining experience Morton’s is the place to go. Staff is exceptional and very people oriented. Food is wonderful. Highly recommend the Cold Water Lobster. The ambience is warm and perfect for a romantic experience and/or the traditional family dinner.
   

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7. M

   Michael

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner and great service as always. Highly recommend the Bourbon Old Fashioned special!
   

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8. C

   Colleen

   Upstate NY

   1 review

   1.0

   1 review

   Dined on December 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Have been a customer for years never a problem til Wednesday. It was not busy at all and it took a very long time to get our food. We sat in the bar area and wanted more or less the bar menu. My husband ordered wagyu sliders with fries the waitress brought steak sliders with cold fries! She put in a new correct order for him and it took at least 30 minutes for the burgers to arrive and they were so well done he just took them home and we fed to our dogs. He ordered med rare! I had bowl of lobster bisque again cool not hot usually a piece or 2 of claw meat on top not this time ! They did not charge us for the incorrect meal which was ok but it was my husbands birthday and I was very disappointed
   

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9. I

   Ira

   New York City

   12 reviews

   5.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great! Food was great! They accommodated my food allergies beautifully!
   

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10. M

    Michelle

    VIP

    Palm Springs

    16 reviews

    5.0

    16 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always very satisfied with the food and the service ! One of our Favorites for sure !
    

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