MR MIKES - Langley

Review summary

1. V

   Vee

   Vancouver

   44 reviews

   vip
   3.0

   44 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Restaurant was not busy but service was very slow and waitress was not well trained.
   

   MR MIKES - LangleyResponded 5 days ago

   Hi Vee, I'm sorry to hear you had a poor experience! Would you mind reaching out to us at langley@mrmikes.ca with some more detail so we can make it right? Thanks!
   

   Is this helpful?

   Report
2. K

   Kristen

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had reservations for my birthday dinner, got seated right away (they weren't too busy) they took our drink orders and about 10-15 min later (we had time to go grab cards play half a game of go fish and look amd food menus) before the waitress came back and said they were out of pop glasses (so they couldn't give us water, pop or anything) my dad had ordered a coffee, I asked if that could come out now, it never did. Then we order dinner, and more time goes by before telling us they were out of ribs. We ended up leaving and going to Montanas (where we had a much better experience) this was absolutely horrible. It's one thing to run out of food (understandable and I get it happens some times) but to have 0 clean dishes, the lack of communication between staff, and customers. We waited half an hour at least at the table and recieved nothing.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Kristen, I'm very sorry to hear about your poor experience - can you please email us at langley@mrmikes.ca with some more information so we can address your experience with our team and do what we can to make it right? Thanks!
   

   Is this helpful?

   Report
3. C

   Carl

   Vancouver

   10 reviews

   vip
   3.0

   10 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Had the Chilli Ribeye last night. Meat quality seems to be going downhill. Last 3 times dining there I have not been real impressed. Ribeye should never have gristle in it in a restaurant. Definitely not worth $41.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Carl, thanks for sharing your feedback! I'm sorry to hear that you haven't enjoyed your steaks recently - could you reach out to us via email so we can get more information and do what we can to make it right? Thanks!
   

   Is this helpful?

   Report
4. N

   Natalie

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   My mom's steak was over cooked and they forgot her vegetables. As they were replacing her steak, I noticed mine was over cooked and chewy. Took so long to have hers replaced I didn't bother about mine. Was not offered another drink or refills. Everything was so slow. We had to stop other servers for service. Pretty disappointed for my birthday dinner.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Natalie, thanks for sharing your feedback! I'm sorry to hear you had a poor experience. We'd love a chance to make it right - would you mind emailing us at langley@mrmikes.ca with some more detail so we can follow up with the team? Thanks!
   

   Is this helpful?

   Report
5. C

   Chantelle

   Vancouver

   1 review

   4.0

   1 review

   Dined on October 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was fantastic. Burger and garlic Parmesan fries were good. The peppercorn pasta however lacked flavour, was expecting to taste peppercorns but only got a slight taste afterwards. Definitely not worth the 28 dollars plus they charged extra for garlic toast.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Thanks for the feedback, Chantelle!
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Seattle

   12 reviews

   5.0

   12 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Customer service was excellent. The young man that seated us was lovely and our server Wayne was outstanding. Restaurant was quite busy as it was a Friday night but Drinks came quick and were refilled before we could ask. Food was hot and delicious. It was overall great and we will be back again soon. Thank you Wayne for the exceptional Service
   

   MR MIKES - LangleyResponded on November 13, 2024

   Thanks for the kind words - see you again soon!
   

   Is this helpful?

   Report
7. C

   Carol

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good evening out, our server Wayne was excellent, our meals were very tasty. My friend’s steak was had some gristle and they replaced it immediately. Good experience though overall, would definitely go back.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Thanks for the great review, Carol - see you again soon!
   

   Is this helpful?

   Report
8. A

   Arlene’

   Vancouver

   3 reviews

   1.0

   3 reviews

   Dined on September 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food since I had been there the last time has gone down hill and onion rings so dry and no taste
   

   MR MIKES - LangleyResponded on September 24, 2024

   Hi Arlene, I'm sorry to hear that you didn't have a great experience on your last visit. If you wouldn't mind emailing us at langley@mrmikes.ca with some more information about your recent visit, we'd love to hear how we can improve and what we can do to make it right!
   

   Is this helpful?

   Report
9. K

   Kelly

   Surrey

   14 reviews

   4.0

   14 reviews

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server Emma was great. Very attentive always making sure we had what we needed
   

   MR MIKES - LangleyResponded on September 24, 2024

   Thanks for the kind words, Kelly!
   

   Is this helpful?

   Report
10. F

    Fareen

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined on September 2, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1

    We went to celebrate our anniversary and once we entered we were sitted in the bar area which was okay no issues. The hostess did not even have any conversation with us just pointed to our table and we went that way. Once our waitress came around once again no conversation just asked if we were ready to order, once our drinks arrived we placed our food order and no acknowledgement of us until the food came. Once the food arrived once again no acknowledgement we had to waive her down to get ketchup. As soon as we were done they picked up our plates and gave us the bill. We were expecting to order dessert as we were celebrating but it was like they were in a rush to get us out. Very disappointing. The food on the other hand was amazing and no complaints there.
    

    MR MIKES - LangleyResponded on September 10, 2024

    Hi Fareen, thanks for the feedback! I'm glad to hear you enjoyed the food, but I apologize that the level of service you received didn't meet your expectations. We'd love to get some more information regarding your visit so we can follow up with the team here - please email us at langley@mrmikes.ca so we can follow up and make it right!
    

    Is this helpful?

    Report