MXO Steakhouse

Review summary

1. A

   Artin

   VIP

   Los Angeles

   17 reviews

   1.0

   17 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The Restaurant is beautiful with a nice vibe. Everyone is nice. The food was terrible unfortunately.
   

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2. J

   Jeffrey

   VIP

   Los Angeles

   166 reviews

   5.0

   166 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for DineLA. Food and service was excellent. Best to get in early as the restaurant fills up quick
   

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3. P

   Patrick

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, service and design. Also the vibes!
   

   MXO SteakhouseResponded 3 days ago

   Hi Patrick, Thanks so much for your kind remarks – they’ll be shared with our staff and chefs. Your satisfaction is our ultimate goal, and we're thrilled to have achieved it during your recent visit. We're looking forward to welcoming you back soon and sharing your review with our team.
   

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4. E

   Erich

   Orange County

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   Excellent and friendly staff. For the price, I really wanted the food to be amazing.
   

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5. A

   Amanda

   VIP

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good food and drinks and our waitress was awesome !
   

   MXO SteakhouseResponded 3 days ago

   Hi Amanda, Thank you so much for your kind remarks – they’ll be shared with our staff and chefs. We’re counting down the days till your next visit.
   

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6. L

   LaTanya

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hello, my experience is actually one of the best I’ve had in a long time and it felt so nice to be greeted right when you walk in with excellent service seated within two minutes. Excellent table to celebrate my birthday could not have asked for better seating. the ambience was wonderful the fireplace. The mood all felt comforting, welcoming, and just lovely. The service was impeccable. Everything went perfect. I couldn’t even believe it myself. The staff everyone from the greeter to the hostess to the people bringing out the food the server everyone was professional a smile on their face welcoming, friendly. I mean it was truly one of the best services I’ve had from beginning to end and I’m pretty picky and I came for my birthday and my kids think that I always have something to complain about and I have to say it was 100% perfect And it made me feel so happy because it was my birthday to just be treated with respect and just everyone was perfect you guys it’s great. I love it and I will definitely be back and the food. Oh my God it was delicious my drink I forgot the name of it with the little cactus was so tasty. The food was delicious. The bathrooms were even cleaned and the ambience were nice. Everything was wonderful the parking the valet. It literally was a perfect night so I give it a 10++.
   

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7. R

   Rey

   VIP

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on January 8, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was good. Service was OK. Very nice place. My issue was that tables are way to close to each other. Me and my friend could barely hear ourselves speaking because of the people on the table next to us. Didn’t want to make it a screaming match.
   

   MXO SteakhouseResponded on January 14, 2025

   Hi Rey, Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! The next time you’d like to visit our restaurant, let us know! We would love the chance to personally make sure your dining experience is up to par.
   

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8. S

   Sheila

   Los Angeles

   6 reviews

   2.0

   6 reviews

   Dined on January 5, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Our first experience at SBE's new MXO Steakhouse was subpar, food and service was mostly underwhelming, a waste of money!! Despite the restaurant being beautiful inside and out, the service, food and experience was quite bad. We were not seated for nearly half an hour, despite having a reservation and despite two seater tables available in front of our eyes. As we waited, a reservation for 4 came in and was seated immediately, no wait. It was very odd to go up and remind them that we have been waiting a long time and there's a table right there for two, and to finally get seated only based on my multiple reminders. We proceeded to order the ginger beer mocktail and various dishes to share which included the bone marrow dish, squash mole, carne asada, and broccolini. Our waitress was hard to find and when she did come by, she had no patience when we asked about various dishes (again it was our first time). After she left us instead of assist us with the decisions, we finally made our orders. Truly the only thing that was of SBE quality was the carne asada, the rest was pretty subpar. The bone marrow itself was fine as it is really everywhere, but the bread/melted cheese which the bone marrow should go on was terrible. I don't know if the bread was stale, but it felt like biting into a mushy grainy apple that has gone off. I think it's the first time in my life I was not interested in eating bread with cheese. Then on to the Mole squash dish -- I am quite a Mole fan -- this sauce had a tanginess that made it seem like something in it has gone bad, it just makes no sense for the warm chocolatey flavor of traditional mole. The broccolini was more edible than the mole but still had a weird tanginess that didn't make sense for the dish. Additionally, I had noted on our open table reservation that we were there for a bday (my husband's), but no one inquired about that. Finally, we tried to pay with our SBE giftcard and they wouldn't accept it!?!
   

   MXO SteakhouseResponded on January 14, 2025

   Hi Sheila, Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! We have a big goal: to provide an exceptional dining experience and to do so in a timely manner. We’re so sorry we fell short of your expectations. We’re sad to hear our dining experience fell short for you. Our chefs work very hard to curate delicious dishes, and we’re so sorry that wasn’t the case this time around. We hope we get the chance to welcome you back again. Please call me for any future reservations, and we will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write a review.
   

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9. R

   Rodney

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   I had an issue with my table. It was cold. It was extremely difficult to move the table and unnecessarily conflicting.
   

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10. N

    Narek

    VIP

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food was phenomenal. The drinks were amazing. That Birria was perfect. We were 4 people and we barely finished it all. That dessert was also out of this world. All of us left completely satisfied at MXO. Definitely worth it!
    

    MXO SteakhouseResponded 3 days ago

    Hello Narek, We’re really proud of the exceptional dining experience we (curate/execute) and love that you noticed. It's guests like you that make our job so rewarding! We're counting down the days until your next visit, and your review will certainly put a smile on our team's faces.
    

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