Napa on Providence

Napa on Providence reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mary

   Charlotte7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant always offers an enjoyable experience. Yesterday was no different. My party sat on their patio on a rainy noontime experience, and yet it turned into a wonderful experience even though the weather kept ‘haunting’ our efforts the entire time. But nonetheless, the food was delicious and the service was excellent. Overall the visit was fantastic!
   

   Is this helpful?

2. D

   Donna

   Charlotte2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Thanks for the hospitality. The service could have been quicker and the food was slightly cold upon arrival at the table
   

   Napa on ProvidenceResponded 1 day ago

   Hello Donna, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hospitality welcoming and our food tasty. However, we're sorry to hear that your experience did not meet your expectations in terms of service speed and food temperature. We always aim to deliver a great experience, and we're sorry that we missed the mark on this occasion. Your feedback is important to us and we will certainly take it into consideration to improve our service. We hope to have the opportunity to serve you again and provide a more positive dining experience. Best regards, Napa on Providence Management Team
   

   Is this helpful?

3. J

   Jon

   Charlotte7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My two some and I took my wife here for a Mother’s Day dinner. The hostesses were welcoming, we were seated promptly at our reservation time, the patio was beautiful, spacious, and comfortable. The wait staff was attentive and pleasant, both the drink menu and set holiday menu were exceptional! The food came out quickly and was worth every penny and then some. I would not have my children inside the restaurant as the intimate environment would likely become too loud with little ones but the patio is heated, covered, and cooled. This was an exceptional experience.
   

   Napa on ProvidenceResponded 2 days ago

   Thanks for visiting us, Jon! We're thrilled to hear that you and your wife had a wonderful Mother's Day dinner at Napa on Providence. It's great to know that our team made your experience a memorable one with prompt seating, attentive service, and an exceptional drink and holiday menu. We're glad that you appreciated the warm welcome and comfortable patio. We hope to see you and your family back soon for another enjoyable meal.
   

   Is this helpful?

4. V

   Vaibhav

   Charlotte1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   No vegetarian options as promised over phone, poor service
   

   Napa on ProvidenceResponded 3 days ago

   Hello Vaibhav, We're truly sorry to hear about your recent experience at Napa on Providence. We strive to accommodate all dietary preferences, so it's disappointing to hear that we fell short in this instance. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to provide a better dining experience. Please reply to this message if you would be open to a call so that we can make things right. Best regards, The Management Team
   

   Is this helpful?

5. D

   Douglas VIP

   Charlotte98 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous Mothers Day. Please do this every year! We all liked every thing! Food was delicious! Chris was a terrific server!
   

   Napa on ProvidenceResponded 2 days ago

   Thanks for visiting us, Douglas! We're thrilled to hear that you had a fabulous Mother's Day at Napa on Providence. It's always a pleasure to serve you and we're glad you enjoyed our food and service. Your kind words mean a lot to us. We look forward to welcoming you back soon for another delightful dining experience.
   

   Is this helpful?

6. T

   Tammy

   Charlotte7 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Sadly, I booked the reservation prior to knowing that it was a special Mother's Day menu. I had hoped for French toast, scrambled eggs, etc. which you would find on the regular Sunday brunch menu. I ordered the chicken and waffles and was stunned when it arrived soaked in maple syrup that was very spicy (jalapeño). I don't do spicy food and even though the description said spiced maple syrup, I inadvertently assumed cinnamon, nutmeg, etc. So, my meal was pretty much inedible. The food was also cold when it arrived. I realize that on days like Mother's Day, in order to accommodate large numbers of people, it becomes more like mass catering (which is NEVER good ☹️), but overall the experience was not good. My entire party was very disappointed and it is unlikely that I'll go back to Napa on Providence anytime soon. 
   

   Napa on ProvidenceResponded 3 days ago

   Tammy, Thank you for sharing your feedback, and we’re truly sorry to hear that your Mother’s Day experience didn’t meet expectations. Special event menus are designed to offer something unique, but we understand how disappointing it can be when it doesn’t align with what you were hoping for. We also apologize for the miscommunication around the spiced maple syrup and for the temperature of your meal—not the standard we aim for. Your comments are being shared with our culinary management team to help us improve future service, especially on busy holidays. We hope we might have the chance to welcome you back for a better experience another time. Please reply to this message if you would be open to call so that we can make things right. Warm regards, Yuri Oliveira General Manager
   

   Is this helpful?

7. D

   David VIP

   Charlotte83 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Chris our server was fantastic- his recommendations were spot on and he also gave us enough time to enjoy. Food was perfect, the cauliflower app was INCREDIBLE as were the crab cakes
   

   Napa on ProvidenceResponded 3 days ago

   Thanks for visiting us, David! We're thrilled to hear that you had a fantastic experience at Napa on Providence. It's great to know that our cauliflower app and crab cakes hit the mark for you! We always aim to offer excellent food and service, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

   Is this helpful?

8. G

   Gary VIP

   Charlotte34 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had a fantastic dinner tonight at Napa at Providence. We started with the Chargrilled Octopus, which was tender and perfectly cooked, with a smoky glaze and fava bean ragout that set the tone for an impressive meal. For entrées, I had the Braised Short Rib—rich, tender, and full of flavor, especially with the creamy cumin polenta and tamarind glaze. My wife had the Three Cheese Stuffed Chicken, which was juicy and comforting with wild rice pilaf, dried cherries, and almonds. We wrapped up the night with a slice of Key Lime Pie that hit all the right notes—tart, creamy, and refreshing. Service was friendly and professional, and the overall vibe was relaxed but polished. We snapped a few pics—check them out in the post—because the dishes looked just as good as they tasted. Highly recommend for a date night or a treat-yourself evening!
   

   Napa on ProvidenceResponded 5 days ago

   Hey Gary, We're thrilled to hear that you and your wife had a fantastic dinner at Napa on Providence. It's wonderful to know that you enjoyed our Chargrilled Octopus, Braised Short Rib, Three Cheese Stuffed Chicken, and Key Lime Pie. Your kind words about our service and the overall vibe are greatly appreciated. We're delighted that our dishes met your expectations. We look forward to welcoming you back for another relaxed but polished evening. Best Regards, The Management Team
   

   Is this helpful?

9. T

   Tom VIP

   Greater Boston3 reviews

   2.0

   Dined on May 6, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 1

   I’ve had a few better experiences here but they were always just “ok”, this one wasn’t.
   

   Napa on ProvidenceResponded 5 days ago

   Hey Tom, We're really sorry to hear that your recent visit to Napa on Providence didn't meet your expectations. We strive to provide an exceptional dining experience and it seems we fell short this time. We appreciate your feedback and will take it into consideration as we continually work to improve our guest experience. However, I'd relish the opportunity to have a conversation about your dinner. Please reply to this message if you would be up for a phone call. We hope you'll give us another chance to impress you in the future. Best, Yuri Oliveira General Manager
   

   Is this helpful?

10. J

    Joe

    Western NC1 review

    5.0

    Dined on May 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food, service, and ambience were all beyond compare. Yuri the general manager and Brandon our server were both absolutely delightful. Can’t wait to go back.
    

    Napa on ProvidenceResponded on May 2, 2025

    Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, service, and ambience. Yuri and Brandon will be especially happy to know they helped make your visit memorable. We can’t wait to welcome you back again soon! Management,
    

    Is this helpful?