New Vida Preserve Restaurant

New Vida Preserve Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anirban

   Upstate NY2 reviews

   1.0

   Dined on May 23, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Extremely Disappointed – Discriminatory Behavior I rarely leave negative reviews, but our experience at this establishment was deeply upsetting and cannot be overlooked. My wife and I were the only Indian customers present, and it was painfully obvious that we were being deliberately ignored by the staff. Servers attended to every table around us—while completely avoiding ours. We were neither welcomed nor served in a timely or respectful manner. This behavior was not just poor service; it felt overtly racist and exclusionary. No one deserves to be treated like they are invisible simply because of their race or ethnicity. In 2025, it is unacceptable for any business to operate with such blatant bias. We left feeling disrespected, humiliated, and deeply hurt. I hope the management takes this seriously and addresses the issue. Until then, I cannot in good conscience recommend this place to anyone—especially to people of color.
   

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2. J

   Jeff

   Upstate NY1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. I especially liked the maple bourbon bacon wings. The setting was beautiful with a great view of whiteface. The hostess and server did a great job. I recommend this place to everyone that wants to go out for a good night out. The price was also very reasonable along with a generous amount of food.
   

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3. M

   Matt VIP

   New York City5 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and drink. Best place to eat in Wilmington area.
   

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4. M

   Matt VIP

   New York City5 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service always excellent. Enjoyed the band playing. Watched the sun set on Whiteface Mountain.
   

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5. L

   Lianne

   New York City1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Two delicious meals. Would definitely go back.
   

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6. T

   Tom VIP

   New York City9 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal and experience. Adjustments they have made to staffing, menu and service are paying off. Highly recommend.
   

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7. W

   William

   New York City4 reviews

   4.0

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The perfect ski lodge vibe! Amazing space that brings you back to the 70s, just without the bell bottoms and bad hair. Bar area was great, and the ping pong and pool table provided some competitive apres dinner fun.
   

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8. m

   matt

   New York City2 reviews

   1.0

   Dined on January 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 7:00 reservation got seated right away that ma the highlight of the evening. For 20 minutes we were not acknowledged at all. No bread , no water , nothing !!! Decided to go to the bar to get drinks. The bartender was way over her head , the taps weren’t working. Finally got drinks sat back down another 15 min go by and nothing. Started hearing people around us talking how they didn’t get their meals , got food at different times , waiting forever food and check. Finally we decided to leave and go to the Hungry Trout where we got food and great service. Don’t come here !!! It’s a disaster !!!
   

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9. C

   Cathryn

   Greater Boston4 reviews

   4.0

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   It is clear that New Vida has some kinks to work out in the staffing area, the staff is friendly, but runs from almost non- existent to clearly understaffed and stressed during busy dinner/ cocktail time. The atmosphere is a home run and menu selections are good. My husband and I both had to send our dinners back, initially. They gave him the wrong meal and my fries were stone cold and toppings on my burger were wrong. However, it was only a few minutes until they corrected the mistake and dinner was enjoyable and delicious. I could see that, in general, people were having trouble getting drinks and served in a timely manner. I would give it another try. For us, the good outweighed the bad, but they need to figure out staffing, in general.
   

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10. A

    Ann

    New York City1 review

    4.0

    Dined on January 3, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was dynamite, from apps through dinner. Server was friendly and very attentive.
    

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