New Vida Preserve Restaurant

Review summary

1. M

   Matt VIP

   New York City4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service always excellent. Enjoyed the band playing. Watched the sun set on Whiteface Mountain.
   

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2. L

   Lianne

   New York City1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Two delicious meals. Would definitely go back.
   

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3. T

   Tom VIP

   New York City9 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal and experience. Adjustments they have made to staffing, menu and service are paying off. Highly recommend.
   

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4. W

   William

   New York City4 reviews

   4.0

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The perfect ski lodge vibe! Amazing space that brings you back to the 70s, just without the bell bottoms and bad hair. Bar area was great, and the ping pong and pool table provided some competitive apres dinner fun.
   

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5. m

   matt

   New York City2 reviews

   1.0

   Dined on January 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 7:00 reservation got seated right away that ma the highlight of the evening. For 20 minutes we were not acknowledged at all. No bread , no water , nothing !!! Decided to go to the bar to get drinks. The bartender was way over her head , the taps weren’t working. Finally got drinks sat back down another 15 min go by and nothing. Started hearing people around us talking how they didn’t get their meals , got food at different times , waiting forever food and check. Finally we decided to leave and go to the Hungry Trout where we got food and great service. Don’t come here !!! It’s a disaster !!!
   

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6. C

   Cathryn

   Greater Boston4 reviews

   4.0

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   It is clear that New Vida has some kinks to work out in the staffing area, the staff is friendly, but runs from almost non- existent to clearly understaffed and stressed during busy dinner/ cocktail time. The atmosphere is a home run and menu selections are good. My husband and I both had to send our dinners back, initially. They gave him the wrong meal and my fries were stone cold and toppings on my burger were wrong. However, it was only a few minutes until they corrected the mistake and dinner was enjoyable and delicious. I could see that, in general, people were having trouble getting drinks and served in a timely manner. I would give it another try. For us, the good outweighed the bad, but they need to figure out staffing, in general.
   

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7. A

   Ann

   New York City1 review

   4.0

   Dined on January 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was dynamite, from apps through dinner. Server was friendly and very attentive.
   

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8. E

   Eric

   Hawaii2 reviews

   3.0

   Dined on December 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   A cool spot with some live music at the bar. The food was ok, the pork chop was the best thing on the menu. The service was seriously lacking. An iPad for ordering would have added more value than our server.
   

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9. H

   Hanna

   Greater Boston3 reviews

   4.0

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The atmosphere was warm and welcoming. The space is open and nicely decorated. Our table of 4 had 2 burgers and 2 flatbreads. The food was delicious but could have been hotter when it arrived to the table. I recommend the 9 napkin burger. The “Trouble in Bloom” was a wonderful handcrafted cocktail-not many like this in the area. We will be returning soon!
   

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10. T

    Tom VIP

    New York City9 reviews

    4.0

    Dined on December 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Improvements in service, quality and overall experience were evident. If you were here in the fall, give them another try now that they are fully staffed again.
    

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