Nicoletta - Cancun

Nicoletta - Cancun reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. d

   dawn

   West Palm Beach2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and beautiful restaurant. The fettucine and desserts are amazing!!
   

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2. F

   Farouk VIP

   Mexico City6 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Muy mala la comida el servicio muy bajo y pues no volvería.
   

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3. V

   Valerie VIP

   New York City8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely incredible! Service, food, ambience all perfect. Blew us away!
   

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4. R

   RAUL VIP

   New York City18 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gran servicio de Rebeca, fue una experiencia agradable el que nos asesorara en los platillos
   

   Nicoletta - CancunResponded 3 days ago

   ¡Hola! muchas gracias por las estrellas, nos complace saber que tuviste una gran experiencia con nosotros y por parte de nuestro equipo especialmente de Rebeca. ¡Te esperamos!
   

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5. G

   Gerardo

   Cancun4 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebramos nuestro aniversario y todo excelente como siempre! Solo como sugerencia con los postres, por favor vuelvan a poner los canoli
   

   Nicoletta - CancunResponded 3 days ago

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que disfrutaste de nuestro menú. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

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6. R

   Randy

   Cancun2 reviews

   2.0

   Dined on April 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Must have been an off night. We frequent Nicolette’s often. Food and service is usually top notch. Really disappointed this Sunday April 6. Staff were not very attentive, actually had to ask for more water and even then, the person continued with other things before our water was poured by someone else. All of the wait staff were a few feet away from us looking into the dining room, but no one came by, ask if we needed another drink, or how was everything. We felt very ignored. But the worse was that when our main course arrived. It was cold. My chicken fettuccine was made tableside and the chicken was very cold, and noodles were also cold, considering being cooked tableside. I thought it was me, but my wife said her meal was also cold. This is not the norm for this restaurant. But we don’t know if there was a change in staff or management, or chefs.
   

   Nicoletta - CancunResponded on April 11, 2025

   Hello, thank you very much for your review. We're truly sorry to hear that your experience wasn’t as expected. We are committed to providing high-quality service, and your feedback is very valuable to us. We will take it into consideration to continue improving and ensure a better experience moving forward.
   

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7. A

   Ann

   Cancun1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance combined with excellent food and service! There was entertainment as well! ☺️
   

   Nicoletta - CancunResponded on April 11, 2025

   We sincerely thank you for your kind words! It brings us great joy to know that you had a fantastic experience at Nicoletta. Knowing that our food and service made a positive impression is truly gratifying. Come back soon!
   

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8. G

   Gabriela

   Cancun1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El servicio, la atención, el lugar, la comida 10 de 10, sin duda un excelente lugar.
   

   Nicoletta - CancunResponded on April 11, 2025

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que disfrutaste de nuestro menú. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

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9. L

   Luke

   Puerto Vallarta3 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We found our meals were not hot when we received them. No excuse for that in a restaurant like that.
   

   Nicoletta - CancunResponded on April 11, 2025

   Hi! We are sorry we did not meet your standards, we will work on all aspects to provide you and our other guests the best service possible. Your recommendation is truly appreciated, and we can't wait to welcome you back!
   

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10. F

    Fagan

    Raleigh39 reviews

    5.0

    Dined on April 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience with Stalin our waiter for the second time this week! My son loved the Burrata pizza, the waygu crossed filet was one of the best I have had and the shrimp capellini was also wonderful! Don’t miss it!
    

    Nicoletta - CancunResponded on April 11, 2025

    Your review has truly made our day. We're thrilled to hear that your experience at Nicoletta surpassed your expectations. Creating memorable moments is our mission, and we're overjoyed to have accomplished that for you. Thank you for your kind words, and we're eagerly anticipating the opportunity to serve you again.
    

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