Nicoletta - Playa del Carmen

Nicoletta - Playa del Carmen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joseph

   San Francisco1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food was mediocre, service was good. Extreme loud and obnoxious due to the street noise. Had better food and experience at 1/2 the price at other restaurants.
   

   Is this helpful?

2. J

   Joy

   Nashville3 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was divine !!! I ordered the shrimp And risotto and my fiancé ordered the chicken parmigiana… so good. It was in a busy area and a bit noisy but still enjoyable.
   

   Nicoletta - Playa del CarmenResponded on May 19, 2025

   Hi! thank you very much for your rating, we are glad to hear you had a great experience with us, we look forward to seeing you!
   

   Is this helpful?

3. S

   Samuel

   Vancouver / British Columbia1 review

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our sever, America and Stephany, were amazing ! Awesome food and good atmosphere
   

   Nicoletta - Playa del CarmenResponded on May 19, 2025

   Hi! thank you very much for your rating, we are glad to hear you had a great experience with us, we look forward to seeing you!
   

   Is this helpful?

4. R

   Roy

   Cancun1 review

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Isaac’s service was excellent. He was incredibly helpful, always with a smile, and made sure our glasses were never empty. Truly outstanding service.
   

   Nicoletta - Playa del CarmenResponded on May 13, 2025

   Hi! thank you very much for your rating, we are glad to hear you had a great experience with us, we look forward to seeing you!
   

   Is this helpful?

5. F

   Fernada

   Unspecified1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   todo fue genial, el ambiente, el staff, el mesero isaac y estefany súper atentos, 100% recomendado
   

   Nicoletta - Playa del CarmenResponded on May 13, 2025

   ¡Hola! muchas gracias por tu calificación nos complace saber que tuviste una gran experiencia con nosotros. ¡Te esperamos!
   

   Is this helpful?

6. M

   Melissa

   Caribbean1 review

   1.0

   Dined on May 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   El mesero fue muy amable y atento. Pero la comida estaba horrible, calidad pésima. Pedimos 3 aperitivos la cual ninguna estaba buena, el cordero pésimo. Las pasta vinieron sin la proteína solicitada. En fin, si van solo pidan truffle fries. Lo único decente que tienen. El bizcocho de cortesía estaba rico pero no quita lo terrible que fue la experiencia.
   

   Nicoletta - Playa del CarmenResponded on May 6, 2025

   Hola Melissa, muchas gracias por tu reseña. Lamentamos sinceramente que tu experiencia no haya sido la mejor. Nos esforzamos por ofrecer siempre un servicio de calidad, por lo que valoramos mucho tus comentarios. Los tomaremos en cuenta para seguir mejorando y asegurarnos de brindar una experiencia a la altura de tus expectativas.
   

   Is this helpful?

7. L

   Luz

   Cancun1 review

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Súper bien el lugar, Arleth muy amable, festejé el cumple de mi mamá y todo muy deli recomiendo el tiramisú de oro increíble
   

   Nicoletta - Playa del CarmenResponded on May 6, 2025

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que disfrutaste de nuestro menú. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

   Is this helpful?

8. N

   Nikki

   Greater Boston5 reviews

   1.0

   Dined on April 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the worst meal I’ve ever had. We couldn’t even finish. Tasted awful. We boxed it up and gave it to someone on the street. Avoid this place at all costs. Pictures are deceiving. It’s not worth it.
   

   Nicoletta - Playa del CarmenResponded on April 24, 2025

   Hello, thank you very much for your review. We're truly sorry to hear that your experience wasn’t as expected. We are committed to providing high-quality service, and your feedback is very valuable to us. We will take it into consideration to continue improving and ensure a better experience moving forward.
   

   Is this helpful?

9. J

   Jason VIP

   Charlotte47 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food is amazing. The service was very attentive however there are so many servers constantly moving around and hustling that is made it difficult to truly enjoy the experience. The music is WAY too loud. As a result I found it difficult to have a conversation with my guests.
   

   Nicoletta - Playa del CarmenResponded on May 13, 2025

   We are very happy to know that your experience with us was completely satisfactory. We appreciate your comments, we will take them into account to continuously improve and offer you the best service every time. We are also pleased to know that our staff is fully trained to serve you as you deserve, thank you for visiting us!
   

   Is this helpful?

10. T

    Tara

    Denver5 reviews

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Super fun, hip vibe! We loved the music, staff was very friendly and the food was delicious!
    

    Nicoletta - Playa del CarmenResponded on April 22, 2025

    Thank you for your comments. We’re so glad you had an amazing time at Señor Frog’s. Can’t wait to see you again soon!
    

    Is this helpful?