Nicoletta - Playa del Carmen

Nicoletta - Playa del Carmen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Fernada

   Unspecified1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   todo fue genial, el ambiente, el staff, el mesero isaac y estefany súper atentos, 100% recomendado
   

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2. M

   Melissa

   Caribbean1 review

   1.0

   Dined on May 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   El mesero fue muy amable y atento. Pero la comida estaba horrible, calidad pésima. Pedimos 3 aperitivos la cual ninguna estaba buena, el cordero pésimo. Las pasta vinieron sin la proteína solicitada. En fin, si van solo pidan truffle fries. Lo único decente que tienen. El bizcocho de cortesía estaba rico pero no quita lo terrible que fue la experiencia.
   

   Nicoletta - Playa del CarmenResponded 5 days ago

   Hola Melissa, muchas gracias por tu reseña. Lamentamos sinceramente que tu experiencia no haya sido la mejor. Nos esforzamos por ofrecer siempre un servicio de calidad, por lo que valoramos mucho tus comentarios. Los tomaremos en cuenta para seguir mejorando y asegurarnos de brindar una experiencia a la altura de tus expectativas.
   

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3. L

   Luz

   Cancun1 review

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Súper bien el lugar, Arleth muy amable, festejé el cumple de mi mamá y todo muy deli recomiendo el tiramisú de oro increíble
   

   Nicoletta - Playa del CarmenResponded 5 days ago

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que disfrutaste de nuestro menú. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

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4. N

   Nikki

   Greater Boston5 reviews

   1.0

   Dined on April 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the worst meal I’ve ever had. We couldn’t even finish. Tasted awful. We boxed it up and gave it to someone on the street. Avoid this place at all costs. Pictures are deceiving. It’s not worth it.
   

   Nicoletta - Playa del CarmenResponded on April 24, 2025

   Hello, thank you very much for your review. We're truly sorry to hear that your experience wasn’t as expected. We are committed to providing high-quality service, and your feedback is very valuable to us. We will take it into consideration to continue improving and ensure a better experience moving forward.
   

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5. J

   Jason VIP

   Charlotte46 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food is amazing. The service was very attentive however there are so many servers constantly moving around and hustling that is made it difficult to truly enjoy the experience. The music is WAY too loud. As a result I found it difficult to have a conversation with my guests.
   

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6. T

   Tara

   Denver5 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super fun, hip vibe! We loved the music, staff was very friendly and the food was delicious!
   

   Nicoletta - Playa del CarmenResponded on April 22, 2025

   Thank you for your comments. We’re so glad you had an amazing time at Señor Frog’s. Can’t wait to see you again soon!
   

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7. B

   Brian

   Central Coast1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   That was absolutely the best service I might have never had in a restaurant.(AMAZING)The food was spectacular!!! Very much recommend this if ever in Playa Del Carmen.
   

   Nicoletta - Playa del CarmenResponded on April 17, 2025

   We sincerely thank you for your kind words! It brings us great joy to know that you had a fantastic experience at Nicoletta. Knowing that our food and service made a positive impression is truly gratifying. Come back soon!
   

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8. K

   Keri

   Naples1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter Ricardo was fantastic! My chicken Alfredo was delicious and the birthday cake was perfection!
   

   Nicoletta - Playa del CarmenResponded on April 17, 2025

   Hi! thank you very much for the stars, we are glad to hear that you had a great experience with us and from our team especially Ricardo we are looking forward to seeing you!
   

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9. G

   Geoff VIP

   Las Vegas1 review

   3.0

   Dined on April 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Food is average - don’t come here if you want a quiet dinner - music is playing from multiple venues and the street create an awful ambiance
   

   Nicoletta - Playa del CarmenResponded on April 5, 2025

   Hi! We are sorry we did not meet your standards, we will work on all aspects to provide you and our other guests with the bestyou and our other guests the best service possible. Your recommendation is truly appreciated, and we can't wait to welcome you back!
   

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10. A

    Amy VIP

    New York City6 reviews

    4.0

    Dined on April 4, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Gorgeous restaurant! Waitstaff was friendly and professional. Food was good, but salty. Octopus and chicken Milanese were a bit overcooked. Very fun experience overall.
    

    Nicoletta - Playa del CarmenResponded on April 11, 2025

    We sincerely thank you for your kind words! It brings us great joy to know that you had a fantastic experience at Nicoletta. Knowing that our food and service made a positive impression is truly gratifying. Come back soon!
    

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