Nobu Indian Wells

Review summary

1. K

   Kathrine VIP

   Nashville6 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible service, food and view. Will return when back in town!
   

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2. F

   Faaria

   Los Angeles2 reviews

   3.0

   Dined on February 26, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   My party came on Feb 25th with a reservation for 7:30pm. Despite having a reservation, the hostess stands were clearly scrambling to find us a table. Not sure why. We waited about 15 minutes to be seated. Thought that was the end of our issues. I was wrong. Recognize this location was prepping for the upcoming Tennis match but why was half of the menu unavailable. People come to Nobu for a consistent experience. Also to not offer the one exclusive dessert that people come to your location for simply because you're "saving" it for the tournament is unacceptable. Prep your inventory for the tennis match, do not make your patrons pay for it. We've been to the Malibu, Scottsdale, Toronto, New York and Dallas Nobu locations and the the Indian Wells location was by far exemplary of the worst service I've ever experienced. Your server Britni E constantly tried to upsell us multiples of the same entree. She came by at one point mentioning that there's a couple of rolls that no one wanted and offered to bring them to us but clarified we would be paying for them - why would we want to pay an additional amount for something none of us wanted? The roll that we DID however order took 45 minutes to arrive and her only response was "at least you got it". Poor service. She did also bring us rolls to the table that we didn't order and when notified, just took the plate away, removed the rolls and brought the exact same plate back, half empty. I've never experienced such poor service at a fine dining establishment before in my life. Will not be returning to this location and I'm extremely disappointed in the training of the staff at this location. You guys need to take notes from other locations clearly.
   

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3. J

   Jahn VIP

   Palm Springs2 reviews

   2.0

   Dined on February 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Nobu felt like a sports bar. The food was nothing special. The house specialty roll was so so. And it was way too loud in there…we couldn’t hear each other in our party of four.
   

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4. L

   Lori VIP

   Columbus22 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our dinner was delightful from the valet to every staff person in the restaurant. The restaurant itself self was beautifully done, the staff was so professional and the food was delicious +. Our server Brittany was absolutely fantastic, helpful, knowledgeable and very personable. We enjoyed our dining experience very much. Thank you to all the staff for making such a memorable evening.
   

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5. J

   Jamie VIP

   Chicago3 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   No desire to go back here again. Tired of paying for $20 drinks that are a few sips then empty. We were a table of two and so our waitress was MIA most of the night. We weren't necessarily a high dollar table so we rarely saw her. Even saying that, we still spent over $300, and left somewhat hungry still. My husband doesn't drink and ordered a club soda which she never brought. Then someone brought him a lemonade and so he went to the bar and finally got his club soda. Menu has no explanation of what the items are in terms of sauces, seasonings, etc... We needed the waitresses help with ordering and of course we ended up with the most high ticket items. Food was good, I just prefer to get a little more for that kind of money, AND a better experience also.
   

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6. c

   chinzen VIP

   Washington DC73 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have not been to this location but great experience and not at all disappointed!
   

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7. M

   Melissa VIP

   Las Vegas14 reviews

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and drinks were amazing. Our server was knowledgeable and never steered us wrong. It was odd that they had two televisions with basketball on. That made it feel a little less special and upscale. Also, the acoustics are rough and it was loud all night. I’d still brave it all for the food.
   

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8. k

   kate

   Kansas City1 review

   2.0

   Dined on February 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Over priced and undervalued valued. Had higher expectations given the cost associated with this restaurant. The service was extremely lacking.
   

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9. D

   Dianne

   Vancouver35 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Genevieve, our server, was fabulous as was the food. The busboys/girls were also great. Recommendations and suggestions were appreciated. Also have to commend the valet and golf car staff. A wonderful reception. We will be back!
   

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10. D

    Diane VIP

    Central Coast8 reviews

    5.0

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    A bit pricey but really good food. Interesting fact is last week I went there for a sit down dinner for the four of us and portions were larger. I treated a friend this time and sat at the bar. Really enjoy this place and looking forward to going again during the BNP.
    

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