North Italia - Henderson

North Italia - Henderson reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Angelo

   Los Angeles1 review

   2.0

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our waiter was not very helpful. Did not introduce himself to us when we first got seated and did not come to check out on us. Waited about 20 mins before he came by after we had finished our food. My food was very spicy and that’s all you can taste and it over power the flavor of the pasta.
   

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2. R

   Robert

   Las Vegas1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good. Some prices are too high. 3 meatballs $19.50???. Glass of ice tea $5.00???. In general this restaurant has good quality. The problem is being from Italy i know what quality food is. On that comparison it's just good.
   

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3. G

   Gary VIP

   Las Vegas53 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always exceptional food, and great service . highly recommend!
   

   North Italia - HendersonResponded 1 day ago

   Hi Gary, Thank you so much for your review! We greatly appreciate your feedback! We're glad you and your party enjoyed your dining experience with us! We look forward to your next visit!
   

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4. L

   Lynne VIP

   Las Vegas60 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love this restaurant! The service was above and beyond. Just need a little more a/c on the patio
   

   North Italia - HendersonResponded 1 day ago

   Hi Lynne, Thank you so much for your review! We greatly appreciate your feedback! We're glad you and your party enjoyed your dining experience with us! We look forward to your next visit!
   

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5. M

   Mike

   Palm Springs3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. The waitress was wonderful and very friendly and accommodating. The only issue we were surprised at was how long it took to get our first cocktails. The appetizers came before the two martinis we ordered. And it was 5pm, so not the height of busy. But all in all, a good time. We'll definitely come again.
   

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6. K

   Kristi

   Las Vegas5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great from scratch food! Service was excellent and atmosphere was casual.
   

   North Italia - HendersonResponded 1 day ago

   Hi Kristi, Thank you so much for your review! We greatly appreciate your feedback! We're glad you and your party enjoyed your dining experience with us! We look forward to your next visit!
   

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7. A

   Angie VIP

   Las Vegas3 reviews

   2.0

   Dined on May 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food wasn’t very good. My pasta had hard pieces in it. Made me think it was old.
   

   North Italia - HendersonResponded 1 day ago

   Thanks for the review, Angie. We're truly sorry to hear that your meal didn't meet your expectations. We take pride in our quality ingredients and it's disheartening to hear that you found our pasta hard and not up to our usual standards. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to impress you in the future. Best regards, North Italia - Henderson Management Team
   

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8. N

   Nicole

   Las Vegas5 reviews

   2.0

   Dined on May 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   This was our first time to North Italia, and we went to the Henderson location. We were celebrating our son’s college graduation. It was quite busy. While we waited to be seated, my husband went to get me a glass of wine, but the bartender chatted with another customer the whole time he stood there waiting. We were seated and just waited to order a drink with our server, which still took quite a bit of time after ordering it. We finally placed our food order. My husband and I ordered an appetizer to share and an entree to share, which we told the server we were sharing. The other appetizers that our group ordered came out, but ours did not. When asked, our server said it was coming out with our entree. I didn’t think to say we wanted the appetizers first nor were we asked. Our beef carpaccio tasted fine, but it stuck to the plate, which made it difficult to roll. Our entrees took a long time after the other appetizers were served. My mom sat facing the kitchen. She could see her pizza sitting under the warmer for awhile. When the entrees came out, one was still missing. The server came over and explained that the missing entree mistakenly went to another table and that they were making a fresh one. As soon as our server said this, the entree showed up. The scallops were lukewarm. We were assured that it was a fresh plate, but something seemed wrong. Risotto was hot, but the scallops were not. Other than that, the suggested tip chart at the bottom of the receipt is based off the total with tax and not the subtotal. First time we have ever seen that.
   

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9. C

   Charles

   Las Vegas1 review

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot great food great service, recommend highly
   

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10. C

    Chantal

    Las Vegas2 reviews

    2.0

    Dined on May 16, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    I was genuinely excited to try this place for the first time. I’ve heard nothing but great things and had high expectations going in, especially since we were celebrating my birthday. Unfortunately, the experience fell far short of what I had hoped for. From the moment we walked in, the vibe just wasn’t welcoming. The first hostess didn’t greet us — she just kind of looked at us until I mentioned we had a reservation. Only then did she become slightly more pleasant. The woman who walked us to our table was kind, and another staff member brought our waters, but our actual server was just okay. I requested a very standard modification to my dish (something I’ve done at plenty of Italian restaurants without issue), but our server reacted with a visible expression of confusion and silence that made the whole thing awkward. Even my mom and brother commented on her reaction. Service overall was slow — it took a long time for our food to arrive and we were hardly checked on during our meal. Because of that, we didn’t bother raising any concerns with the staff. We were hungry, didn’t want to spend even more time waiting on new food, and didn't want to deal with back and forth for the occasion. The food was edible, but disappointing. For the price and reputation, we expected far better quality. All of our pastas were overcooked and arrived lukewarm. It honestly felt like the food was pre-made and reheated, which might explain the reaction I got when I asked for a modification. And despite noting in our reservation that we were celebrating a birthday, there was no acknowledgment at all. Most places offer a small gesture — here, there was nothing. Whether that was a communication issue or just oversight, it was extremely disappointing. I really wanted to love this place, but my family and I walked away feeling like the experience was just not worth it — not for a special occasion, and not even for a casual night out.
    

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